Robert Munoz
Robert Munoz at Volvo Cars Santa Monica

Robert Munoz | Page 32

Asst. Service Manager

Volvo Cars Santa Monica

1631 Santa Monica Blvd
Santa Monica, CA 90404

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4.9
662 Reviews
4.9

662 Reviews

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662 Reviews of Robert Munoz

December 31, 2024

Dealership Rating
Employee Rating

Robert is the best Service Advisor I have ever met. He was fast and efficient and I really appreciate the excellent carwash he provided. More

by JOE.G2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 31, 2024

Volvo Cars Santa Monica responded

Joe, we're delighted to hear that Robert provided you with exceptional service at Volvo Cars Santa Monica. Thank you for sharing your experience and appreciating the carwash!

December 28, 2024

Dealership Rating
Employee Rating

amazing service you guys are awesome very professional. Thanks to all who fixed my issues with my Volvo! More

by DPLE0101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz

Dec 30, 2024

Volvo Cars Santa Monica responded

We're delighted to hear that our team at Volvo Cars Santa Monica provided you with amazing service and resolved your issues. Thank you for the kind words, and we're here whenever you need us!

December 28, 2024

Dealership Rating
Employee Rating

Great service! ! Highly recommend. They were very helpful and communicative throughout the entire process. I will be back More

by LDIDIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz , Arnold Alsua

Dec 30, 2024

Volvo Cars Santa Monica responded

We're delighted to hear you had a great experience with our team at Volvo Cars Santa Monica! Thank you for the recommendation, and we look forward to welcoming you back in the future.

December 26, 2024

Dealership Rating
Employee Rating

Dealership was great, came and picked up my car, serviced it, and returned it to me all in the same day. More

by POLLYJCOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz

Dec 27, 2024

Volvo Cars Santa Monica responded

HI, Thank you for sharing your positive experience with us! We're thrilled to hear that our team at Volvo Cars of Santa Monica was able to provide such convenient and efficient service. It's our goal to make the process as seamless as possible, and we're glad we were able to meet your expectations. We look forward to serving you again in the future!

December 21, 2024

Dealership Rating
Employee Rating

Robert and the SM Volvo Service team are truly great service providers. They have amazing customer service, they're very responsive and always happy to help. Last time I came in, I told them I would onl More

by TBures
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2024

Volvo Cars Santa Monica responded

Thank you for sharing your experience working with Robert and our team at Volvo Cars Santa Monica! We are honored to have you as a loyal customer and look forward to seeing you next time!

December 20, 2024

Dealership Rating
Employee Rating

Volvo SM is responsive to the client’s every need. I’ve leased from them, then bought out my lease, then got extended warranty for it and when someone totaled my little beautiful Volvo, I got refunded More

by MACAFFI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryant Perez , Anthony Paiz

Dec 20, 2024

Volvo Cars Santa Monica responded

Hi, Thank you for your amazing feedback! We're thrilled to hear about your positive experiences with Volvo Cars of Santa Monica, from leasing to buying and warranty services. It's great to know that Robert Munoz has provided such exceptional care and that you trust us with your second Volvo as well. We truly appreciate your loyalty and kind words. Thank you for choosing Volvo Cars of Santa Monica!

December 19, 2024

Dealership Rating
Employee Rating

Thrilled with the service. Pick up and drop off is a life saver. So grateful for dealership working with their customers. More

by MORENO.ERIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2024

Volvo Cars Santa Monica responded

Thank you for your kind words, Erik! We're so glad to hear that our pick-up and drop-off service made your experience easier. We strive to provide the best customer care, and we truly appreciate your feedback. If you ever need anything else, don't hesitate to reach out!

December 18, 2024

Dealership Rating
Employee Rating

Robert & the service team are always helpful and friendly. My vehicle needed a repair and they worked to get it resolved quickly. More

by JUSTIN.HETZEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2024

Volvo Cars Santa Monica responded

Thank you for your feedback, Justin! We're thrilled to hear that Robert and our service team provided you with helpful and friendly assistance. It's great to know that your repair was handled quickly. We appreciate your trust in us and look forward to serving you again in the future!

December 18, 2024

Dealership Rating
Employee Rating

They got me in and out quickly. They communicated by text, which is easier for me during the work day than phone calls. Car was clean and ready for me when I got there. More

by HUDGIBSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2024

Volvo Cars Santa Monica responded

We're glad to hear that our team at Volvo Cars Santa Monica made your visit quick and convenient! Thanks for the feedback. We hope to see you again in the future!

December 18, 2024

Dealership Rating
Employee Rating

Always a pleasure working with Volvo Santa Monica. Good communication and professional. Prompt service. Thank you! More

by SUE30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz

Dec 19, 2024

Volvo Cars Santa Monica responded

Thank you for your kind words, Sue! We're so glad to hear that you had a positive experience with Volvo Cars of Santa Monica. We truly appreciate your recognition of our communication, professionalism, and prompt service. We look forward to working with you again in the future!

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