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Robert Munoz
Robert Munoz at Volvo Cars Santa Monica

Robert Munoz | Page 37

Asst. Service Manager

Volvo Cars Santa Monica

1631 Santa Monica Blvd
Santa Monica, CA 90404

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4.9
662 Reviews
4.9

662 Reviews

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662 Reviews of Robert Munoz

October 23, 2024

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Employee Rating

Robert was a magnificent help and managing the car and all of its needs, the service was extraordinary More

by RAFFI
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz , Arnold Alsua

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Oct 24, 2024

Volvo Cars Santa Monica responded

Hi, Thank you for your kind words, Raffi! We're thrilled to hear that Robert provided you with extraordinary service at Volvo Cars of Santa Monica. We appreciate your feedback!

October 22, 2024

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Employee Rating

I was very impressed with the service that I received. I received a video regarding the review of my car in the status of the particular items that were being addressed. The service I received was really More

by CHERYLSMITHWFC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz , Arnold Alsua

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Oct 22, 2024

Volvo Cars Santa Monica responded

Thank you, Cheryl! We're thrilled to hear you were impressed with the service at Volvo Cars of Santa Monica. It's great to know the video update and the team's knowledge made a positive impact on your experience. We appreciate your recommendation and look forward to serving you again!

October 22, 2024

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Employee Rating

Effective and friendly service! Robert is polite and takes the time to explain all the issues. More

by PORICHIS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 22, 2024

Volvo Cars Santa Monica responded

Hi, Thank you for your feedback! We're glad to hear you received effective and friendly service from Robert at Volvo Cars of Santa Monica. We appreciate your support and look forward to seeing you again!

October 21, 2024

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Always a great experience at SM Volvo. They have THE best communication and customer service! More

by JOSEPH.VANVLEET
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Workmanship
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Recommend Dealer
Yes
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Oct 21, 2024

Volvo Cars Santa Monica responded

Joseph, Thank you for coming to see us! We look forward to your next visit! - Volvo Cars Santa Monica

October 20, 2024

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Employee Rating

Thank you for always providing great service and communication. Very convenient getting my car serviced at this location. More

by DARNELL.LAUREN
Recommend Dealer
Yes
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Oct 21, 2024

Volvo Cars Santa Monica responded

Thank you, Darnell! We’re thrilled to hear that you consistently receive great service and communication from us. It’s wonderful to know that our location's convenience makes your car servicing experience easier. We appreciate your loyalty and look forward to seeing you again!

October 20, 2024

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Employee Rating

Works hard to please the customer. When I insisted on seeing and talking to my mechanic, Robert made it happen. More

by KBUCHANAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 21, 2024

Volvo Cars Santa Monica responded

Thank you for your feedback! We're glad to hear that our team worked hard to meet your needs and that Robert facilitated your request to speak with your mechanic. Customer satisfaction is our top priority, and we appreciate your support. We look forward to serving you again!

October 19, 2024

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Employee Rating

Their response time was great. They were attentive to detail They were helpful, kind, Efficient. Car was clean upon pick up. More

by CMG0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 21, 2024

Volvo Cars Santa Monica responded

Thank you for your wonderful feedback, CMG0! We're delighted to hear that our team provided great response times and was attentive to detail. It’s fantastic to know you found them helpful, kind, and efficient. We take pride in delivering clean cars upon pickup, and we appreciate your support. We look forward to serving you again soon!

October 19, 2024

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Employee Rating

Klaus and Robert are the best! Honest, responsive, and easy to deal with. I really grateful not to be upsold (p.s. I thought I needed one, maybe two batteries. Turns out it was ju More

by STATJAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz

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Oct 21, 2024

Volvo Cars Santa Monica responded

Thank you, Statjay! We're thrilled to hear that Klaus and Robert provided you with such honest and responsive service. It’s great to know you felt comfortable and weren’t upsold. We appreciate your feedback and look forward to assisting you again in the future!

Oct 21, 2024

Volvo Cars Santa Monica responded

We're delighted to hear that Klaus and Robert provided you with honest and responsive service at Volvo Cars Santa Monica. Thank you for sharing your experience!

October 19, 2024

Dealership Rating
Employee Rating

Quick to answer phone and advise, fast service, managed expectations, kind and courteous staff, made the process painless and enjoyable More

by WOLF.AYELET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 19, 2024

Volvo Cars Santa Monica responded

Hi, Thank you for your wonderful feedback! We’re glad to hear that your experience at Volvo Cars of Santa Monica was quick, courteous, and enjoyable. We appreciate your support and look forward to assisting you again!

October 17, 2024

Dealership Rating
Employee Rating

Good communication and service. T h a n k s. Will be b a c k More

by MANDYEPLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 18, 2024

Volvo Cars Santa Monica responded

Thank you for your kind words, Mandy! We're glad to hear you had a positive experience. We look forward to seeing you again!

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