Robert Munoz
Robert Munoz at Volvo Cars Santa Monica

Robert Munoz | Page 38

Asst. Service Manager

Volvo Cars Santa Monica

1631 Santa Monica Blvd
Santa Monica, CA 90404

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4.9
662 Reviews
4.9

662 Reviews

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662 Reviews of Robert Munoz

October 16, 2024

Dealership Rating
Employee Rating

Hello I brought my Volvo C40 to Robert regarding the air play and some other electrical issues . Robert was very helpful and answered all my questions . Robert arranged ubering me home in a timely ma More

by temma
Recommend Dealer
Yes

Other Employees Tagged: Francisco Aguilar

Oct 17, 2024

Volvo Cars Santa Monica responded

Thank you for sharing your experience with us at Volvo Cars Santa Monica! We're glad to hear that Robert and Francisco provided helpful service and made sure you felt supported. We look forward to assisting you further when you're ready to return.

October 16, 2024

Dealership Rating
Employee Rating

I had a great experience, robert was friendly and responsive and car was finished in a timely manner. thanks More

by bcwhitaker99
Recommend Dealer
Yes
Oct 16, 2024

Volvo Cars Santa Monica responded

Hi, Thank you for your feedback! We're thrilled to hear you had a great experience at Volvo Cars of Santa Monica. It's wonderful that Robert's friendliness and responsiveness stood out, and that your car was finished on time. We appreciate your support!

October 16, 2024

Dealership Rating
Employee Rating

They took great care of me right away. Fixed all my car issues and got me a loner car while they were working on my car. Klous and his team were great at communication and very kind and re More

by JDEVARTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz , Arnold Alsua

Oct 16, 2024

Volvo Cars Santa Monica responded

Hi, Thank you for sharing your experience! We're delighted to hear that Klous and the team at Volvo Cars of Santa Monica provided excellent care and communication while fixing your car. We're glad the loaner vehicle made things easier, and it's wonderful to know this was one of your best service experiences.

October 13, 2024

Dealership Rating
Employee Rating

Overall everything was amazing the staff was amazing. But the price of the service to much for me. More

by DELMYH1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Klaus de Paz

Oct 15, 2024

Volvo Cars Santa Monica responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

October 13, 2024

Dealership Rating
Employee Rating

Robert was great. He answered all of our questions and provided excellent and timely service. More

by MARCHENRYBAER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2024

Volvo Cars Santa Monica responded

Hi, Thank you for your feedback! We're glad to hear that Robert provided excellent and timely service, answering all your questions. We appreciate your support and look forward to serving you again at Volvo Cars of Santa Monica!

October 12, 2024

Dealership Rating
Employee Rating

Quick follow up after my issue was diagnosed. Options were explained well and when I decided not to proceed with a repair my car was was and ready for me very quickly. Communication was great. More

by CYNTHIA.BERKSHIRE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2024

Volvo Cars Santa Monica responded

Thank you for sharing your experience with us at Volvo Cars Santa Monica! We're glad to hear that our team provided clear communication and efficient service. If there's anything else we can assist you with, feel free to reach out!

October 11, 2024

Dealership Rating
Employee Rating

Robert was hospitable, helpful, warm and very knowledgeable providing excellent service I needed without extra unnecessary add ons. More

by SAVONN.T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz , Arnold Alsua

Oct 14, 2024

Volvo Cars Santa Monica responded

We're delighted to hear that Robert provided you with such excellent service at Volvo Cars Santa Monica. Thank you for sharing your experience!

October 10, 2024

Dealership Rating
Employee Rating

Great experience I got a ride to and from the dealership. Got a report on the car and was finishing a timely manner. More

by TMRN247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz , Arnold Alsua

Oct 10, 2024

Volvo Cars Santa Monica responded

We're delighted to hear you had a great experience with Volvo Cars Santa Monica! It's wonderful that our team provided timely service and convenient transportation. Thank you for sharing your feedback!

October 08, 2024

Dealership Rating
Employee Rating

Fast work and awesome job check everything and it’s working great always the place to go for repairs. And Robert is top notch service advisor More

by Eli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2024

Volvo Cars Santa Monica responded

Thank you, Eli! We're thrilled to hear you had a great experience with our team. We appreciate your kind words about Robert and look forward to serving you again for any future repairs!

October 08, 2024

Dealership Rating
Employee Rating

I would never go to anyone else. Robert is the best and makes us feel like family while getting our cars to be the best they can be. More

by EDITBOY100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2024

Volvo Cars Santa Monica responded

Thank you for being a part of the Volvo Cars Santa Monica family! We're happy to hear Robert always takes such wonderful care of you and we appreciate your continued trust in our team. See you next time!

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