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Robert Munoz
Robert Munoz at Volvo Cars Santa Monica

Robert Munoz | Page 39

Asst. Service Manager

Volvo Cars Santa Monica

1631 Santa Monica Blvd
Santa Monica, CA 90404

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4.9
662 Reviews
4.9

662 Reviews

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662 Reviews of Robert Munoz

October 07, 2024

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they do a fantastic job at scheduling, arranging for transportation and with customer relations always More

by GEORGEN
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Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz , Arnold Alsua

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Oct 07, 2024

Volvo Cars Santa Monica responded

Thank you for sharing your experience! We're delighted to hear that our team at Volvo Cars Santa Monica consistently meets your expectations with scheduling and customer relations. We appreciate the support!

October 06, 2024

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Always great service with Robert. The prompt, attentive, and expert service is a big reason I keep coming back to Volvo. More

by PAUL.ATTANASIO
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Recommend Dealer
Yes
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Oct 06, 2024

Volvo Cars Santa Monica responded

Thank you for your kind words, Paul! We're thrilled to hear that Robert's attentive and expert service keeps you coming back to Volvo. We look forward to continuing to provide the excellent service you’ve come to expect!

October 06, 2024

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Easy quick appointment. Service was good. Communication was prompt and notifications by text were fast. More

by MAYA.MAGENNIS
Recommend Dealer
Yes
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Oct 06, 2024

Volvo Cars Santa Monica responded

Thank you for your feedback, Maya! We're glad to hear that your appointment was easy and quick, and that the service and communication met your expectations. If you need anything else, don’t hesitate to reach out!

October 05, 2024

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They didn't notice a nail in my tire. When I went back to them to have my tire replaced they then over filled all of my tires. More

by BROOKEACHAVEZ
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Service Time
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Recommend Dealer
No

Other Employees Tagged: Klaus de Paz , Arnold Alsua

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Oct 07, 2024

Volvo Cars Santa Monica responded

Hi Brooke, we’d be happy to review the inspection video with you again and go over the condition of your car while it was in our shop. After carefully checking, we can confirm there was no nail in the tire during the time it was in our possession. Please let us know if you’d like to discuss this further, and we’ll gladly go over everything with you.

October 01, 2024

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Excellent service by robert and the team at Volvo dearler.in Santa Monica Los Angeles More

by FARZINOLOGY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz , Arnold Alsua

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Oct 01, 2024

Volvo Cars Santa Monica responded

Hi, Thank you for your kind words! We're glad to hear you received excellent service from Robert and the team at Volvo Cars of Santa Monica. We appreciate your support!

October 01, 2024

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They got me a loaner right away, and took care of all my concerns. Looked into what was covered under warranty as well. More

by TATONBOARD
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Recommend Dealer
Yes
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Oct 01, 2024

Volvo Cars Santa Monica responded

Hi, Thank you for your feedback! We’re pleased to hear that our team at Volvo Cars of Santa Monica promptly provided you with a loaner and addressed all your concerns, including warranty coverage. We appreciate your trust in us!

October 01, 2024

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Everything went smoothly and the car was ready on time. Robert communicated with me about what ended to be done on the car. More

by DAVIDSON.CARLA
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Service Time
Service Communication
Recommend Dealer
Yes
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Oct 01, 2024

Volvo Cars Santa Monica responded

Thank you, Carla! We’re glad to hear that everything went smoothly and that Robert kept you informed about your car's service. We appreciate your feedback and look forward to assisting you again at Volvo Cars of Santa Monica!

September 30, 2024

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Robert is great and always helping us with the maintenance requirements for our XC60. Thanks! More

by ERIC.LAMPER
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Recommend Dealer
Yes
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Oct 01, 2024

Volvo Cars Santa Monica responded

Thank you, Eric! We're glad to hear that Robert has been helpful with the maintenance of your XC60. We appreciate your feedback and look forward to continuing to assist you at Volvo Cars of Santa Monica!

September 28, 2024

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Robert was kind and knowledgeable. He provided excellent customer service. It is reassuring to know that Robert is here to help my daughter with our Volvo while she attends UCLA for More

by SHERLOCKX2
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nice lady that checked us in and the guys in the sales department pointing ills in the right direction for the bathroom. Thanks again

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Sep 29, 2024

Volvo Cars Santa Monica responded

Hi, Thank you for your wonderful feedback! We're glad to hear that Robert provided kind and knowledgeable service at Volvo Cars of Santa Monica. It's great to know he will be there to help your daughter with her Volvo while she attends UCLA. We appreciate your trust in us!

September 25, 2024

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Car was ready the next day and Robert put me in a comparable rental car. More

by sarah.guerrero1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 25, 2024

Volvo Cars Santa Monica responded

Thank you, Sarah! We're glad to hear Robert was able to assist you with a rental and that your car was ready the next day. We appreciate your feedback and look forward to helping you again at Volvo Cars of Santa Monica!

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