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Robert Munoz
Robert Munoz at Volvo Cars Santa Monica

Robert Munoz | Page 43

Asst. Service Manager

Volvo Cars Santa Monica

1631 Santa Monica Blvd
Santa Monica, CA 90404

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4.9
662 Reviews
4.9

662 Reviews

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662 Reviews of Robert Munoz

August 16, 2024

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Employee Rating

Great service all around. Klaus was great. I will only service my car at Santa Monica Volvo. More

by ALI
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz , Arnold Alsua

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Aug 19, 2024

Volvo Cars Santa Monica responded

Thank you so much for giving Klaus & the Volvo Cars Santa Monica team an opportunity to earn your business! We appreciate your great review and look forward to serving you again in the future!

August 15, 2024

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Employee Rating

Very courteous and efficient. Explained the repair to be done and provided a loaner car More

by chorrigan418
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz , Arnold Alsua

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Aug 16, 2024

Volvo Cars Santa Monica responded

Hi, thank you for your feedback! We're pleased to hear that our team was courteous and efficient, and that you were satisfied with the repair explanation and loaner car.

August 15, 2024

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Robert is excellent and very helpful always communicating and keeping me informed. Robert did a great job. More

by GILBERTBARCO
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Yes
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Aug 16, 2024

Volvo Cars Santa Monica responded

Thank you, Gilbert! We're glad to hear Robert provided excellent and helpful service. Your feedback is much appreciated!

August 13, 2024

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Excellent service. Robert was perfect as was the 2 year service. All done within several hours. Thank you. More

by STEVE@LOVETTMGMT.COM
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Recommend Dealer
Yes
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Aug 14, 2024

Volvo Cars Santa Monica responded

Hi Steve, Thank you for your feedback! We’re pleased to hear Robert and the team provided excellent service and completed everything quickly. We appreciate your support!

August 12, 2024

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They were very helpful and kind. Service was done as scheduled. Explained well what they did More

by JUDO1080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz , Arnold Alsua

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Aug 13, 2024

Volvo Cars Santa Monica responded

Hi, Thank you for your feedback! We’re glad to hear that our team was helpful and kind, and that your service was completed as scheduled. We appreciate your comments on the clarity of our explanations and look forward to assisting you again in the future.

August 11, 2024

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Employee Rating

Robert was great and helpful as usual. He made the process simple and convenient. I will be coming back. More

by AMILICAR_1
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Workmanship
Service Time
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Recommend Dealer
Yes
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Aug 12, 2024

Volvo Cars Santa Monica responded

Hi, Thank you for your kind words! We're thrilled to hear that Robert made your experience simple and convenient. We look forward to seeing you again at Volvo Cars of Santa Monica!

August 09, 2024

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Robert is the best! He made our experience wonderful. We choose to go to Santa Monica Volvo just for his amazing service! More

by MRS.ELIZABETHCATALAN
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Service Time
Service Communication
Recommend Dealer
Yes
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Aug 10, 2024

Volvo Cars Santa Monica responded

Thank you, Elizabeth! We're delighted to hear that Robert made your experience at Volvo Cars of Santa Monica exceptional. We're honored you chose us for his amazing service and look forward to serving you again!

August 08, 2024

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They took care of everything and I got my car back faster than I had anticipated More

by JCTFINANCIALSVC
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Recommend Dealer
Yes
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Aug 08, 2024

Volvo Cars Santa Monica responded

We're glad to hear it! Thank you for choosing Volvo Cars Santa Monica!

August 08, 2024

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Employee Rating

Service wait area could be improved! Bathroom, water etc. otherwise was clean, staff friendly and helpful More

by BFUHRM
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Service Time
Service Communication
Recommend Dealer
Yes
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Aug 08, 2024

Volvo Cars Santa Monica responded

Thanks for the feedback! We appreciate your suggestions and are glad to hear our staff at Volvo Cars Santa Monica was friendly and helpful. We'll work on improving the service wait area amenities.

August 07, 2024

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Employee Rating

As a long-time Volvo driver, I'm always assured that the service will be solid. This visit was no different. Thanks, as always. More

by CHH1264
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 08, 2024

Volvo Cars Santa Monica responded

Hi, Thank you for your loyalty! We're glad to hear that our service continues to meet your expectations. Thanks for choosing us again!

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