Excellent all-around service.
On-time, polite, efficiently handled, good communication. Also no surprises, which I appreciated. Very satisfied top to bottom..
On-time, polite, efficiently handled, good communication. Also no surprises, which I appreciated. Very satisfied top to bottom..
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by KNELNDAV
Verified Customer
Verified Customer
Service Price Transparency
Aug 07, 2024 -
Volvo Cars Santa Monica responded
Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent experience with our team, appreciating the punctuality, politeness, and communication. It's great to know that everything went smoothly and met your expectations. We look forward to serving you again!
I’ve been using this dealership for a few years.
Great service, very communicative and thoughtful.
Great service, very communicative and thoughtful.
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by SJC
Verified Customer
Verified Customer
Service Price Transparency
Aug 07, 2024 -
Volvo Cars Santa Monica responded
Hi,
hank you for your continued loyalty! We're delighted to hear that you've experienced great service and appreciate our communication and thoughtfulness. Looking forward to serving you for many more years!
Robert was enthusiastic, communicative and solutions
oriented and I simply cannot thank him and the entire team enough !
oriented and I simply cannot thank him and the entire team enough !
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by JAZLANT
Verified Customer
Verified Customer
Service Price Transparency
Aug 06, 2024 -
Volvo Cars Santa Monica responded
Hi,
Thank you for the wonderful feedback! We're thrilled to hear that Robert and the entire team provided you with enthusiastic, communicative, and solution-oriented service. Your appreciation means a lot to us!
Excellent service and friendly staff.
From intake through receiving my car back, they cared to get things done fast and right.
From intake through receiving my car back, they cared to get things done fast and right.
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by VCars
Verified Customer
Verified Customer
Service Price Transparency
Aug 03, 2024 -
Volvo Cars Santa Monica responded
Hi,
Thank you for your feedback! We’re glad to hear that you had a positive experience with us. If you need any further assistance or have any questions, please don’t hesitate to reach out.
Very friendly and efficient.
Everyone was helpful and professional. I will highly recommend them to Volvo owners.
Everyone was helpful and professional. I will highly recommend them to Volvo owners.
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by MIKEMACKAVOY
Verified Customer
Verified Customer
Service Price Transparency
Aug 03, 2024 -
Volvo Cars Santa Monica responded
Hi,
Thank you for your kind words! We’re thrilled to hear that our team was friendly, efficient, and professional. We appreciate your recommendation and look forward to assisting you and other Volvo owners in the future.
I've been coming here for the past 7 years and they
always have been very helpful.
always have been very helpful.
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by NAKCORA
Verified Customer
Verified Customer
Service Price Transparency
Aug 02, 2024 -
Volvo Cars Santa Monica responded
Thank you for being a loyal customer for the past 7 years! We’re glad to hear that our team at Volvo Santa Monica has consistently been helpful. We appreciate your continued support and look forward to assisting you for many more years to come.
The employees were friendly and competent, but while we
know Santa Monica real estate is expensive, they need a more spacious campus.
know Santa Monica real estate is expensive, they need a more spacious campus.
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by JON89
Verified Customer
Verified Customer
Service Price Transparency
Aug 01, 2024 -
Volvo Cars Santa Monica responded
Thank you for your feedback. We hope to earn your 5-stars next time! -Volvo Cars Santa Monica
Excellent service , Robert is the best, I have been
bringing my car to this dealership for many years and leased my two last volvis from them. Very happy with the service . Only thing I didn’t care was
bringing my car to this dealership for many years and leased my two last volvis from them. Very happy with the service . Only thing I didn’t care was new phone service , I like talking the a real person when making appointments , automatic voices rub me the wrong way . Stopped by dealership and made my appointment in person .
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by PUMBI7
Verified Customer
Verified Customer
Service Price Transparency
Jul 31, 2024 -
Volvo Cars Santa Monica responded
Hi,
Thank you for the positive feedback! We’re glad to hear that Robert has consistently provided excellent service. We appreciate your loyalty and will take your feedback about the phone service into consideration. Looking forward to assisting you again!
Couldn't be better.
Clear communication, very knowledgeable and with a level of personal service that matched their professional one.
Clear communication, very knowledgeable and with a level of personal service that matched their professional one.
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by Nick
Verified Customer
Verified Customer
Service Price Transparency
Jul 31, 2024 -
Volvo Cars Santa Monica responded
Thank you for the great feedback, Nick! We’re thrilled to hear you enjoyed clear communication and personalized service. Looking forward to serving you again!
You all are the best!
Love working with Robert. You all are ethical and don’t push what isn’t needed.
Love working with Robert. You all are ethical and don’t push what isn’t needed.
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by TSOLOCHEK
Verified Customer
Verified Customer
Service Price Transparency
Jul 31, 2024 -
Volvo Cars Santa Monica responded
Hi,
Thank you for the kind words! We’re glad to hear you had a positive experience with Robert and appreciate our honest approach. Looking forward to seeing you again!
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