Robert Munoz
Robert Munoz at Volvo Cars Santa Monica

Robert Munoz | Page 6

Asst. Service Manager

Volvo Cars Santa Monica

1631 Santa Monica Blvd
Santa Monica, CA 90404

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5.0
667 Reviews
5.0

667 Reviews

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667 Reviews of Robert Munoz

March 19, 2026

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Employee Rating

The update that was installed screwed up the infotainment system and I have to restart it every time I get in my car. More

by AWOLKOVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Klaus de Paz

Mar 21, 2026

Volvo Cars Santa Monica responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

March 15, 2026

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Easy and quick. Friendly service kept updated at all times and even washed at the end! More

by PETERGALIERMD
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 16, 2026

Volvo Cars Santa Monica responded

Hello Peter, we’re glad your experience at Volvo Cars of Santa Monica was fast and friendly. It’s great that the team kept you informed and took the extra step to wash your car. We look forward to seeing you again for your next service visit.

March 14, 2026

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Everyone was friendly and helpful. Appreciated the greeter (don’t get her name) being so hospitable and my service advisor, Klaus, for his exceptional customer service. More

by BRITTCARTER87
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz

Mar 15, 2026

Volvo Cars Santa Monica responded

Hi, we’re glad to hear you felt welcomed at Volvo Cars of Santa Monica. It’s great that the greeter made you feel at home and that Klaus provided such attentive service. Thank you for sharing your experience.

Mar 15, 2026

Volvo Cars Santa Monica responded

Hi Britt! Thank you for sharing your feedback about our team! We will let Klaus know how happy you are, and we hope to welcome you back to Volvo Cars Santa Monica next time!

March 13, 2026

Dealership Rating
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Excellent and efficient service, as always. Highly recommend working with Volvo Santa Monica as your dealer! More

by RFINE11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz

Mar 14, 2026

Volvo Cars Santa Monica responded

Hello, thank you for your feedback about Volvo Cars of Santa Monica. We’re glad to hear our team continues to provide excellent and efficient service. Your recommendation means a lot and is greatly appreciated.

March 13, 2026

Dealership Rating
Employee Rating

Robert Munoz is always friendly and helpful and goes out of his way to provide top customer service. More

by CDAVIES1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 14, 2026

Volvo Cars Santa Monica responded

Hello, thank you for sharing your experience with Volvo Cars of Santa Monica. We’re glad Robert Munoz consistently provides friendly, helpful service and goes the extra mile for customers. Your kind words mean a lot to him and the team.

March 06, 2026

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Attentive service from Robert Munoz and got a rental car as very much needed on the day of service. More

by MPHBANNING
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz

Mar 06, 2026

Volvo Cars Santa Monica responded

We're glad Robert provided attentive service and that the rental car was helpful during your visit. We appreciate your support at Volvo Cars Santa Monica!

March 05, 2026

Dealership Rating
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Roberto is extremely professional and helpful. I wouldn’t trust anyone else with my Volvo. More

by LCAI
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz

Mar 05, 2026

Volvo Cars Santa Monica responded

Thank you for trusting Roberto & the Volvo Cars Santa Monica team with the care of your vehicle! We're truly grateful for your support and look forward to continuing to serve you in the future!

March 03, 2026

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Amazing service! Ian took great care of us. Love getting service done at this location More

by Honu Coffee
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz

Mar 04, 2026

Volvo Cars Santa Monica responded

Hi, we’re glad to hear your visit to Volvo Cars of Santa Monica was so positive. It’s great that Ian took excellent care of you, and we appreciate you trusting us with your vehicle.

March 01, 2026

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Everything went very smoothly. Fast and friendly service. Will definitely come back again next time. Thanks. More

by ORENROSENTHAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz

Mar 03, 2026

Volvo Cars Santa Monica responded

Thank you for sharing your five-star experience, Oren! We truly appreciate your business, and we hope to see you back at Volvo Cars Santa Monica next time. Safe travels!

February 28, 2026

Dealership Rating
Employee Rating

The dealership itself is small, but they have really nice people working there. I got my car serviced here and they are very good! Nice and friendly staff and have a quiet place to wait the 2 hours to get se More

by JEFF.MORO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 01, 2026

Volvo Cars Santa Monica responded

Hi Jeff, we're glad to know you found our team friendly and efficient during your service visit. We look forward to seeing you again at Volvo Cars Santa Monica! Safe travels!

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