Robert Munoz
Robert Munoz at Volvo Cars Santa Monica

Robert Munoz | Page 7

Asst. Service Manager

Volvo Cars Santa Monica

1631 Santa Monica Blvd
Santa Monica, CA 90404

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5.0
667 Reviews
5.0

667 Reviews

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667 Reviews of Robert Munoz

February 28, 2026

Dealership Rating
Employee Rating

From driving up to picking up the car the team at SM Volvo was amazing! More

by ASHERMAN6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 01, 2026

Volvo Cars Santa Monica responded

Hi Asher! Thank you for leaving us this five-star review and for your kind words about our service team at Volvo Cars Santa Monica! We'll see you next time!

February 27, 2026

Dealership Rating
Employee Rating

I appreciate friendliness and care of staff. However the problem was not resolved needs attention. More

by NOREEN.LAZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2026

Volvo Cars Santa Monica responded

Hi Noreen, thank you for your feedback. We’re glad to hear our staff made you feel welcomed and cared for. We are sorry that your issue wasn’t fully resolved and understand how important it is to have it addressed. Please contact us at your convenience so we can make sure your vehicle gets the attention it needs.

February 27, 2026

Dealership Rating
Employee Rating

Service Advisor and staff are very nice and easy to work with. Excellent no-hassle experience. More

by ALLAWAY
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Feb 28, 2026

Volvo Cars Santa Monica responded

Hi, thank you for sharing your experience. We are glad to hear our service advisor and team at Volvo Cars of Santa Monica made your visit easy and enjoyable. It’s great to know the process was smooth and hassle-free. We appreciate your feedback and look forward to helping you again.

February 23, 2026

Dealership Rating
Employee Rating

Klaus handled my repair with care and consideration, and made sure I had a rental/loaner for the time it took to complete the job. More

by ABPERLA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz

Feb 24, 2026

Volvo Cars Santa Monica responded

Hi, I’m so glad to hear Klaus took great care of you throughout your repair. Making sure you had a loaner while your vehicle was being worked on shows the level of attention we aim to provide at Volvo Cars of Santa Monica. Thank you for recognizing his consideration, we are happy everything was handled smoothly for you.

February 22, 2026

Dealership Rating
Employee Rating

Robert Munoz was very helpful, fast, and friendly. I will come back because of him. More

by ROBINANNEMCDONALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2026

Volvo Cars Santa Monica responded

Hi Robin Annie! Thank you for leaving us this five-star review and for your kind words about Robert from our service team at Volvo Cars Santa Monica! We'll see you next time!

February 21, 2026

Dealership Rating
Employee Rating

We receive fast and friendly service. Robert is our advisor. He is consistent with his great work. More

by BHSMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2026

Volvo Cars Santa Monica responded

Thank you for leaving us this five-star review and for your kind words about Robert from our service team at Volvo Cars Santa Monica! We'll see you next time!

February 17, 2026

Dealership Rating
Employee Rating

My car was towed transported to volvo santa monica service - the service was excellent. I got my car back with excellent functionality. Klaus has excellent communication skill - updated me as to what More

by TPALMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz

Feb 18, 2026

Volvo Cars Santa Monica responded

Hello, thank you for sharing your experience with Volvo Cars of Santa Monica. We are so glad to hear the service was excellent and that your vehicle was returned to you in great working condition. Klaus will be happy to know his communication and updates made a difference throughout the process, and we appreciate you recognizing Robert for being nice and helpful as well. We are grateful for your trust and are thrilled to know you are very satisfied.

February 15, 2026

Dealership Rating
Employee Rating

It was really great. They were quick, efficient, and knowledgable. They also catered to the specific needs of my vehicle. More

by STEPHEN.ANDREW.RAMOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2026

Volvo Cars Santa Monica responded

Hi Stephen, we are glad your service visit went smoothly and that the team was able to address the specific needs of your vehicle. It is great to hear you found them quick, efficient, and knowledgeable. Thank you for trusting Volvo Cars of Santa Monica with your vehicle.

February 13, 2026

Dealership Rating
Employee Rating

robert was very helpful, accommodating & communicative. he kept me posted when he ordered my part & throughout the work day so i knew when my car would be ready. thank you! More

by SHORTMICHELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2026

Volvo Cars Santa Monica responded

Hi, It’s wonderful to hear that Robert made your visit so easy. Staying in touch and keeping you updated on your part and service shows the kind of care we want every customer to experience. Thank you for choosing Volvo Cars of Santa Monica. We are glad everything went smoothly and look forward to your next visit.

February 06, 2026

Dealership Rating
Employee Rating

Robert is very service minded and always happy to help! Great experience with my service appointments here. Thanks! More

by IAWIK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2026

Volvo Cars Santa Monica responded

Hi, we’re glad to hear about your positive experience at Volvo Cars of Santa Monica. It’s great to know Robert was helpful and made your service appointments smooth. We appreciate you taking the time to share your feedback.

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