Robert Novotny

Great customer service. Clean facility, comfortable, and with a great range of inventory. Very happy with my purchase. Looking forward to going back there next time I need a Clean facility, comfortable, and with a great range of inventory. Very happy with my purchase. Looking forward to going back there next time I need a car. More

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Bob was great. He is very low pressure yet it’s evident that he loves Subarus. He is very low pressure yet it’s evident that he loves Subarus. More

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I had a pleasant and fast experience with Bob while making my purchase. There was no haggling and no surprises at the end. I would recommend this dealership and Bob as the salesman. making my purchase. There was no haggling and no surprises at the end. I would recommend this dealership and Bob as the salesman. More

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Good location. Sales person was very professional and knowledgable. Everyone we met was very friendly. I would recommend Bob and the dealership without hesitation! Sales person was very professional and knowledgable. Everyone we met was very friendly. I would recommend Bob and the dealership without hesitation! More

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Bob was great, very easy to talk to, nice to talk Navy with him. Everyone was knowledgeable and helpful, no pressure to take any add ons. Matt made the paperwork side fast and painless. with him. Everyone was knowledgeable and helpful, no pressure to take any add ons. Matt made the paperwork side fast and painless. More

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Everyone very friendly and willing to answer our questions. They spent all the necessary time to explain in detail all of the features of our new Forester. questions. They spent all the necessary time to explain in detail all of the features of our new Forester. More

by williamchase47 Verified Customer Verified Customer

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Bob did an outstanding job in all aspects to help me through the process of completing the purchase of my wilderness outback. Bob is exemplary in everything he did and very patient working with me and t through the process of completing the purchase of my wilderness outback. Bob is exemplary in everything he did and very patient working with me and the communication was outstanding. Bob made the whole process seamless. Bob should be considered an incredible asset to your team For all that he was doing. I want Bob to receive a very formal recognizing thank you from me. The customer for him going through the efforts of taking calls and communicating even when he was off work. His communication was something that other sales people should follow. Most sales people are very pushy and demanding because of their commission And rewards for selling. Bob made it feel so relaxed and earn every bit of my customer gratitude for what he did. A big thank you to Subaru for communicating and following up on what they said also. I’m looking forward to exploring and finding out more of the details of the vehicle for which I have not had time to do yet. I would definitely recommend Bob and the Subaru in Concord to other interested friends and family that wish to have the same experience I did. More

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Pleased with service and communication. Bob was extremely helpful. Never felt I was being steered or pushed into buying a car. Very please with car and with all staff I came into contact Bob was extremely helpful. Never felt I was being steered or pushed into buying a car. Very please with car and with all staff I came into contact with. More

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I'm very impressed with this dealership. Great sales staff, Bob also introduced me to the service manager and gave me a tour of the facility. Everything was so clean and everyone was so frie Great sales staff, Bob also introduced me to the service manager and gave me a tour of the facility. Everything was so clean and everyone was so friendly. More

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My wife and I had a great experience at Concordville Subaru! Bob Novotny was super nice and knowledgeable! Subaru! Bob Novotny was super nice and knowledgeable! More

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