Robert Novotny

Robert Novotny really listened to what I needed and what the budget was. He didn't try to over sell anything,and was very easy to work with. The entire team at Concordville Subaru made buying a new car rela the budget was. He didn't try to over sell anything,and was very easy to work with. The entire team at Concordville Subaru made buying a new car relaxed, easy, and even fun. More

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We had the most wonderful and memorable experience yesterday! Thank you Bob for the attention and details on the new Impreza and explaining everything to our daughter Kayla on her first car. Bob you w yesterday! Thank you Bob for the attention and details on the new Impreza and explaining everything to our daughter Kayla on her first car. Bob you were amazing, Kayla got everything she wanted and more. We drove more than 3.5 hours to your dealership and the experience was the best it was quick and no pressure to buy anything, no hassle but were give options if we wanted. Kayla had so much fun trying some of the options and she was so excited all the way home. You created a fantastic milestone in our daughter’s life! More

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We just bought a Subaru Crosstrek and had a wonderful experience. Bob Novotny was amazing. He was knowledgeable and took the time to review the cars' features and our buying options. He was profession experience. Bob Novotny was amazing. He was knowledgeable and took the time to review the cars' features and our buying options. He was professional, with a warm and trustworthy demeanor. He genuinely was interested in helping us make the best decision for our needs. He never tried to pressure us in any way. I would highly recommend Bob and Concordville Subaru. We could not have had a more pleasant car-buying experience. More

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Robert Novotny was a pleasure to work with with. He was very thoughtful explaining the sales and financing process to us. He was consistently good patient and considerate and even helped us remove a He was very thoughtful explaining the sales and financing process to us. He was consistently good patient and considerate and even helped us remove a child seat and roof crossbars that we didn’t want to leave on our old car. In great details he walked us through the many functions of our new Crosstrek answer ing all our questions. Bob is a true gem! More

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Despite living walking distance from a different Subaru dealer for years, I have always and will continue to make the trip out to Concordville Subaru. The staff here is kind, honest, and always helpful. dealer for years, I have always and will continue to make the trip out to Concordville Subaru. The staff here is kind, honest, and always helpful. More

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Bob was the most helpful, kind, and genuine car salesman we have ever dealt with! He truly ensured that I found the car that was perfect for me and had everything I wanted. Thank you Bob! The whole buying p we have ever dealt with! He truly ensured that I found the car that was perfect for me and had everything I wanted. Thank you Bob! The whole buying process was very smooth and I’m glad I came to Concordville Subaru. More

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What a great experience! Not the closest Subaru dealer to us at all, but totally worth the trip. No nonsense or games. We wanted to buy a car, they sold us the car we wanted. Not the closest Subaru dealer to us at all, but totally worth the trip. No nonsense or games. We wanted to buy a car, they sold us the car we wanted. The people we dealt with (Bob, Greg, Keith, Suzanne) were incredibly nice and helpful. Would absolutely buy from them again. Highly recommend! Would give six stars if that was an option. More

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Our salesman (Bob) and manager (Matt) made the experience of buying a used car pleasant and worry free. This was one of best experiences I have had buying a car. I would recommend this dealership to prospect of buying a used car pleasant and worry free. This was one of best experiences I have had buying a car. I would recommend this dealership to prospective car shoppers. More

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The initial sales rep bungled things so badly that I wrote the next morning to the general manager, operations manager, and sales manager to make them aware of the situation. Operations Director Moe Lar wrote the next morning to the general manager, operations manager, and sales manager to make them aware of the situation. Operations Director Moe Laraki contacted me right away, and it was he that handled procurement of the car I chose and the sales details. He was very professional, and has a wide network due to the length of time he has worked at Concordville Subaru. Because of this he was able to find and secure the specific car I wanted from another Subaru dealership. The sales transaction was seamless and relatively painless. It was also simplified by the fact that I paid cash for the car and did not do a trade-in. More

by dorothyverdon Verified Customer Verified Customer

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The staff was very friendly and helpful! I was able to find what I was looking for. I was able to find what I was looking for. More

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