Robert Pearce | Page 10

Lithia Chrysler Jeep of Reno responded

We’re delighted Robert’s expertise with your Jeep Wrangler Unlimited has been so valuable to your family. Thank you for sharing your kind words about his dedication and community spirit.

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience with Robert. We’re glad he performed the diagnostic scan on your Jeep Wrangler promptly and courteously. We appreciate you bringing your vehicle in for service.

Lithia Chrysler Jeep of Reno responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.Hello, Your experience with our Service Team is very important to us. We would like to speak with you about the diagnosis done on your vehicle. Whenever you can, please send us an email with your best method of contact so we may discuss this in greater detail. We look forward to hearing from you. Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

Lithia Chrysler Jeep of Reno responded

It’s wonderful to know our team made a positive impression with knowledgeable and friendly service for your Jeep Wrangler Unlimited. Your comments about our professionalism and kindness are appreciated. Thank you for trusting us with your Jeep’s service.

Lithia Chrysler Jeep of Reno responded

Thank you for trusting our service department with your Jeep Wrangler 4xe. We’re delighted that our team’s attention to detail and care made a positive impression. We look forward to assisting you at your next service visit.

Lithia Chrysler Jeep of Reno responded

Thank you for your continued loyalty. It’s great to hear you feel well looked after. We look forward to servicing your Jeep Wrangler Unlimited again soon.

Lithia Chrysler Jeep of Reno responded

It’s great to hear that everything went according to schedule and that your Jeep is running perfectly. We’re glad our service advisor provided the support you needed. Thank you for the five-star rating and we look forward to assisting you again.

Lithia Chrysler Jeep of Reno responded

We’re delighted the shuttle service made your morning visit seamless and that our team greeted you warmly. Thank you for trusting us with your Chrysler 300’s maintenance; we look forward to keeping you on the road smoothly.

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

Lithia Chrysler Jeep of Reno responded

Tim, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.Hello, Customer satisfaction is a top priority for us, as well as offering five-star service to our customers. We would appreciate the opportunity to speak with you about your experience with our Service Team regarding the diagnosis and repairs performed on your Jeep, as well as the communication you received. Could you please email us your preferred contact information so we can discuss this at your earliest convenience? Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com