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Robert Pearce
Robert Pearce at Lithia Chrysler Jeep of Reno

Robert Pearce | Page 24

Service Advisor

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

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4.8
992 Reviews
4.8

992 Reviews

Write a Review

992 Reviews of Robert Pearce

July 17, 2025

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Employee Rating

Passing the local Jeep dealer, I drove one hour up to Lithia. Exceptional customer service, a professional, efficient service department and an overall positive and perfect experience. The salvation of J More

by Blair
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 17, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

July 17, 2025

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Excellent service, excellent price, especially with a coupon! Check in was very easy and the text service for any questions, really helpful. More

by rocksolidfab1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Silva, Charles Sebastian, Tony Seibert

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Jul 17, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 16, 2025

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The service department was excellent. The jeep maintenance was done on time and the estimate was accurate. More

by Jkramer
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Service Time
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Recommend Dealer
Yes
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Jul 16, 2025

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

July 16, 2025

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Well it took one whole week to find out it was only a coil wire More

by stic1
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Recommend Dealer
Yes
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Jul 16, 2025

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your experience with Lithia Chrysler Jeep of Reno. Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

July 14, 2025

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The most amazing and awesome dealership in Reno. They have been taking care of me since 2017 and they have always been there for my needs. More

by Linda Lambert
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Fernando

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Jul 14, 2025

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

July 14, 2025

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Excellent service. Thank you. Excellent customer service. Listened to my needs and addressed everything. Extremely satisfied. More

by MSLUBET
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ruben Camarena

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Jul 14, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 14, 2025

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Employee Rating

A+ thank you for the kind service and quick timing with my rubicon. Always taking care of my car More

by armengert
Recommend Dealer
Yes

Other Employees Tagged: Tony Seibert

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Jul 14, 2025

Lithia Chrysler Jeep of Reno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

July 13, 2025

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I scheduled an oil change and Jeep of Reno was able to get me in with in a couple days. I was in and out. Great customer service. More

by lucky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fernando

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Jul 13, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

July 13, 2025

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Covered the services, thorough, on time, and no surprises Professional manner start to finish Thanks More

by tim.peart
Recommend Dealer
Yes

Other Employees Tagged: Robert Pearce

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Jul 13, 2025

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 04, 2025

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Bob was rude and disrespectful. Kept calling me Buddy, after telling me my service was over $4,300. I will never bring my jeep back to you company. More

by jimthezonemartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 05, 2025

Lithia Chrysler Jeep of Reno responded

Hello Jimthezonemartin, Your feedback is important to us here. I would appreciate the opportunity to speak with you about your recent experience with our Service Department, focusing on the level of customer care that you were provided with and the cost associated with the maintenance of your vehicle. Please email me with your preferred contact information. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

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