Robert Rumfelt

Experience at VW was very pleasant and we love our new Tiguan might I add. Our salesman “Smitty” is and has always been wonderful to work with! Highly recommend choosing Smitty as salesperson to anyone.

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We were referred to "Smitty" by a friend. We have had a not so great experience buying cars in the past. Smitty made our car buying experience a breeze yesterday. He answered all of our questions fully, did not act aggravated about having to do so. We also dealt with Robert in financing, he equally did a great job and answered questions for us with no hesitation. Great group of guys!

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We drove down from Nashville to check out a used Subaru Outback. Our visit and overall experience was very positive. Joey helped facilitate the visit, and Kevin and Brent were totally professional, friendly, and accomodating. No hard core sales tactics, just straightforward and pleasant. We did purchase the vehicle, and Robert was great at explaining things during the final process. I highly recommend Village VW. We're very happy with our purchase.

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Working with Megan, Smitty, and Robert was an absolute breeze! They were incredibly helpful and accomodating throughout the entire process. I would absolutely recommend Village VW and their team when you’re looking to purchase your next vehicle.

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After doing lots of research, I chose Village Volkswagen of Chattanooga for my new 2018 Golf. They made my purchase and trade as easy as can be, and the pricing was excellent. Communications were clear and response was fast. Employees were professional and competent. I am delighted, and will return for my next car purchase!

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my experience was great all around. Very nice place to find a car. I am 69 and this was the first time I have purchased my own car. Everyone I dealt with was very knowledgeable about the car and helped me so very much. Scott Hile was a excellent salesman and helped me so much. He applied no pressure and was knowledgeable about the Tiguan. I consider my experience at Village Volkswagen and Scott Hile a very good one. Also Robert Rumfelt was very kind and patient with me as we went through the signing experience. Thank you Scott and Robert. I hope to see you again.

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We have purchased so many new vehicles but this was the first time that the experience was actually a delight and enjoyable from start to finish! Each team member was friendly, personable and professional! Robert in finance was friendly, efficient and timely, working through all of the details with great communication and ease, and our salesman, Smitty was well-educated on VW as a whole and their individual models and so personable! He helped us find the perfect fit for our family! We are so happy to be bringing "Bo" home to our family! Thank you, Joey, Smitty, Robert and VW of Chattanooga!

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First vw purchase and the wanted to give a thumbs up. The salesman (smitty) very informative and listened to what I was looking for. he was down to earth with no pressure type atmosphere which made everything more comfortable and made the process smooth and quick. And also smooth ,informative and speedy process on the finance department.

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Excellence from sales and financing through the reddelivery. We had secific car, warranty and financing needs and they were listened to and accomodated. VERY HAPPY.

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Great experience and no pressure from beginning to end! Smitty always takes care of us. This is our fourth car from this dealership and won’t be our last. Thanks!!

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