Robert Saunders
Robert Saunders at Nelson Mazda Norman

Robert Saunders | Page 2

Service Advisor

Nelson Mazda Norman

819 N Interstate Dr
Norman, OK 73069

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29 Reviews

My wife and I live in this area and have forever. I have been writing service since 1995 and love what I do. I started at Reynolds in 2000 and have enjoyed the fact that I have so many repeat customers that I have been able to take care of. I understand how important peoples' cars are to them and try to make sure we address all of their problems in a timely manner. I believe that the best way to make sure you get your money's worth from your investment in an automobile is to do the scheduled maintenance. I try to help my customers plan out their maintenance so they don't miss anything.

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29 Reviews

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29 Reviews of Robert Saunders

August 21, 2015

Dealership Rating

oil change/ tire rotation treated like a queen. friendly thoughtful, the whole experience was comfortable , I love my Mazda and and happy with all the people I have come in c More

by JKW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 24, 2015

Nelson Mazda Norman responded

It truly is gratifying to see our customers happy! We take serving you seriously. I'm glad our service team has met and exceeded expectations. We look forward to serving you and your family in the future. Enjoy your New Mazda! Best Wishes - Mike Lang GM

July 25, 2015

Dealership Rating

Very polite and attentive! Mazda Reynolds in Norman has been my car shopping dealership the past 25 years. I am always pleased with the outcome! I can count on them to be cour More

by Robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 29, 2015

Nelson Mazda Norman responded

Robin, thank you for your continued support and for looking to us for your vehicle purchases. We are very pleased to serve you. We take your business serious and we appreciate you and your business. We look forward to seeing you in the near future. Best Wishes Mike Lang- General Manager

July 24, 2015

Dealership Rating

Sandra and Robert Saunders are Excellent Service Reps. I have a developed a wonderful friendship with Sandra and Robert Saunders over several years. They both have the integrity and reliability that makes More

by Marshall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sandra Saunders

Jul 27, 2015

Nelson Mazda Norman responded

Marshall, thank you for sharing your experience and taking the time to write this review. Your feedback is important to us. I'm glad that Sandra, Robert and the service team were able to meet and exceed your expectations. We appreciate you and your continued business and we look forward to servicing you in the near future. Mike Lang- General Manager

July 23, 2015

Dealership Rating

Sevice Service experience for this trip was good. Service personnel very helpful. This all the discussion that I am willing to offer. No more info to b More

by Rudy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sandra Saunders

Jul 27, 2015

Nelson Mazda Norman responded

Rudy, thank you for taking the time to write this review. Your feedback is very important to us. We appreciate you and your business very much. Mike Lang - General Manager

July 03, 2015

Dealership Rating

Outstanding Service!!! Took my CX9 for oil change and service all the employees are so helpful. This is an outstanding dealership that really does take care of their custom More

by sweetie4967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sandra Saunders, James Tippett , Ed Rider

Jul 08, 2015

Nelson Mazda Norman responded

Thank you for taking the time to write this review and for sharing your experience with us. We take your business very seriously and strive hard to deliver the level of service you expect and deserve. I'm glad we didn't let you down! We hope to see you again in the near future. Best Wishes - Mike Lang GM

June 19, 2015

Dealership Rating

SERVICE REVIEW ROBERT WAS VERY PROFESSIONAL AND EFFECIENT. GOT ME IN AND OUT OF THERE PROMPTLY..AS I WAS IN A RUSH. I WOULD HIGHLY RECOMMEND BUYING FROM REYNOLDS MAZ More

by charles49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 24, 2015

Nelson Mazda Norman responded

Charles,thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We are glad to hear that Robert was able to help you with the purchase of your new vehicle! We appreciate you and your business very much. Mike Lang - General Manager

June 14, 2015

Dealership Rating

Great customer service! Over the last 15 years I have always bought my cars from Reynolds & always brought my car back for any service or repairs and have never been disappoi More

by KanKan02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sandra Saunders

Jun 17, 2015

Nelson Mazda Norman responded

Thank you for taking the time to write this review and for sharing your experience. Your feedback is very important to us. I'm glad are pleased with our entire team! We appreciate you and your business very much and look forward to servicing you again in the near future. Mike Lang - General Manager

May 30, 2015

Dealership Rating

Great Service was faster than expected. I came in 30 Minutes early and was still helped right away. I was given a free inspection and wiper blades. I very More

by Colby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 03, 2015

Nelson Mazda Norman responded

Colby, thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. I'm glad you were pleased with the level of service our service department was able to deliver. We appreciate you and your business very much and look forward to servicing you again in the near future. Mike Lang - General Manager

May 12, 2015

Dealership Rating

Oil change with other needed services Everyone was very helpful. It was cold in the waiting area though. The cap in my new tire was left off but when I came back, Robert put one right on f More

by tuckdk42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sandra Saunders

May 15, 2015

Nelson Mazda Norman responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We appreciate you and your business very much and we are glad we could help. If you are ever too cold, let us know! Mike Lang - General Manager

April 14, 2015

Dealership Rating

Awesome! My experiences has always been wonderful. The service is awesome. The people are always very polite, friendly, & helpful. There always smiling and re More

by KHam2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sandra Saunders

Apr 17, 2015

Nelson Mazda Norman responded

Thank you for taking the time to write this review. Your feedback is very important to us. We appreciate you and your business very much. Mike Lang - General Manager