Robert Saunders

Service people were very nice and informative I had scheduled my appointment, they were ready for me and knew who i was when i showed up. They had my loaner care ready. Robert called my within a I had scheduled my appointment, they were ready for me and knew who i was when i showed up. They had my loaner care ready. Robert called my within an hour letting me know what else needed attention on my car. I was there for oil change and tire rotation. My valve cover gasket was leaking into my spark plugs, i did not have the money to take care of it at this time. We scheduled this work for a couple months later and he advised me that it should be ok unless my check engine light came on. He also answered all questions i had about getting work and cost of headlight replacement, something i need to get done after the oil leak. He was pleased to answer any question i had with a smile and humor. i like to laugh. :) More

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Be sure to check online pricing, but solid. I'm revising my original review as a result of follow-up by the dealership and the resolution of my concerns. I'd initially advised that I couldn't r I'm revising my original review as a result of follow-up by the dealership and the resolution of my concerns. I'd initially advised that I couldn't recommend Reynolds due to a pricing discrepancy between 'current' sticker price and online pricing on Reynolds' website having the same vehicle over $1000 lower. I was contacted by the general manager within the following week who gladly offered to refund the difference in pursuit of transparent pricing and ensuring the customers are getting the best available deals, so at this point I can gladly recommend Reynolds for vehicle purchases - as always, be mindful of pricing listed elsewhere in case you find yourself in a similar situation, but Reynolds' willingness to follow up on customer concerns and right the situation to present a solid front is commendable, and I'm sorry I failed to update my review sooner. Overall experience was quick and painless, with clean and up-to-date facilities and generally friendly and reliable staff. I'll keep Reynolds on my short list for future auto needs. More

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Excellent custimer service A thorough oil change inspection led to finding a nail in my dry wall. Robert quickly assured n me that I had the protection plan that covers it 100% A thorough oil change inspection led to finding a nail in my dry wall. Robert quickly assured n me that I had the protection plan that covers it 100%. Thank you so much for working quickly on my cx5. More

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Quick, Fast, and Friendly! Robert, and his Wife Saundra made the entire experience so wonderful and pleasant! Noticed a couple factory recalls on my new purchase. Robert expla Robert, and his Wife Saundra made the entire experience so wonderful and pleasant! Noticed a couple factory recalls on my new purchase. Robert explained clearly and deftly what would be done, and why. All around great experience! Thanks! More

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Great! Got everything I wanted done and some extra repair I didn't know I need. Robert was great at explaining me why I needed a new tire. Got everything I wanted done and some extra repair I didn't know I need. Robert was great at explaining me why I needed a new tire. More

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purchase and oil changes I enjoyed the experience of not only the purchase of my new vehicle but the oil changes that are included with the purchase as well. The dealership w I enjoyed the experience of not only the purchase of my new vehicle but the oil changes that are included with the purchase as well. The dealership was able to work a deal, be straightforward, and get everything taken care of quickly. I was actually going to purchase a used, less expensive car from another dealership but after telling me we had a deal and I would be in and out, they gave me the run around. I decided to go ahead and get what I really wanted and landed at Reynolds. Again, the salesperson and staff made things easy and quick. My salesman even drove the other car back to the previous dealership for me. Oil changes were included for 2 years and I have been twice so far. The scheduling is quick and easy. The hours are flexible and the staff is friendly. Overall, a pleasant experience. More

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So Far So Good Everyone was super nice n instead of sitin around all day, was given a rental to go have some breakfast I had quite a few things to have done to my 20 Everyone was super nice n instead of sitin around all day, was given a rental to go have some breakfast I had quite a few things to have done to my 2008 Mazda Miata...and they took care of it. More

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I do recommend this dealer for any service appointment. very good service. I do recommend this dealer for any service appointment. The people there are really kind and nice and the service is really fast very good service. I do recommend this dealer for any service appointment. The people there are really kind and nice and the service is really fast More

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Prompt and fixed my Protege to last longer and did not run u They did not run up the charges.. Knew before started what doing and estimated charges. They came under estimate . No wasted time. Prompt and excell They did not run up the charges.. Knew before started what doing and estimated charges. They came under estimate . No wasted time. Prompt and excellent service and communication.They were friendly and serious about helping me. More

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Definitely 5 stars Sandra Saunders in the service department is awesome! She made my appointment quickly and saw to it that it was completed at the time stated. Much ap Sandra Saunders in the service department is awesome! She made my appointment quickly and saw to it that it was completed at the time stated. Much appreciated! More

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