Sandra Saunders

Honest, Generous and Caring I bought my car from Nelson Mazda 4 months ago through the Sam's Car Buying program. We spent one day total with them test driving, asking questions, I bought my car from Nelson Mazda 4 months ago through the Sam's Car Buying program. We spent one day total with them test driving, asking questions, adding features and they were always polite and attentive. They included a lifetime power train warranty and car washes for life! We were impressed with how easy and fair they were negotiating the cost of our extra features. I'm back for my first service appointment and am once again impressed with their integrity and attentiveness. Their waiting area is comfortable and includes complementary snacks and drinks, too. More

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Service people were very nice and informative I had scheduled my appointment, they were ready for me and knew who i was when i showed up. They had my loaner care ready. Robert called my within a I had scheduled my appointment, they were ready for me and knew who i was when i showed up. They had my loaner care ready. Robert called my within an hour letting me know what else needed attention on my car. I was there for oil change and tire rotation. My valve cover gasket was leaking into my spark plugs, i did not have the money to take care of it at this time. We scheduled this work for a couple months later and he advised me that it should be ok unless my check engine light came on. He also answered all questions i had about getting work and cost of headlight replacement, something i need to get done after the oil leak. He was pleased to answer any question i had with a smile and humor. i like to laugh. :) More

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Good experience with Reynolds auto From start to finish everyone was very friendly and helpful. What is usually unpleasant but necessary process, only took 90 minutes! Thanks for everyt From start to finish everyone was very friendly and helpful. What is usually unpleasant but necessary process, only took 90 minutes! Thanks for everything. Rick Davis More

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very good service Very good service and customer service and dealership clean and all people were very friendly and the service was quick and very good priced for the o Very good service and customer service and dealership clean and all people were very friendly and the service was quick and very good priced for the oil change. More

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Quick, Fast, and Friendly! Robert, and his Wife Saundra made the entire experience so wonderful and pleasant! Noticed a couple factory recalls on my new purchase. Robert expla Robert, and his Wife Saundra made the entire experience so wonderful and pleasant! Noticed a couple factory recalls on my new purchase. Robert explained clearly and deftly what would be done, and why. All around great experience! Thanks! More

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Thank you for taking care of everything. I took my car for an oil change but once at the dealer, I was advised there was a recall pending on my car. They took care of both things promptly. T I took my car for an oil change but once at the dealer, I was advised there was a recall pending on my car. They took care of both things promptly. The service department staff has always proved to be professional and friendly. More

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Very satisfied. Clearly customer service is a focus for Reynolds Mazda from sales to finance to service! Not enough words to praise Sandra Saunders! Always take her a Clearly customer service is a focus for Reynolds Mazda from sales to finance to service! Not enough words to praise Sandra Saunders! Always take her advice! More

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Excellent service all around I called about an oil change and found out my first one was free since I bought the car from there which was awesome! Got scheduled the same day went I called about an oil change and found out my first one was free since I bought the car from there which was awesome! Got scheduled the same day went in and customer service was great! Not only did they change my oil but rotated my tires and fixed a recall on my car that I didn't even know was there. I will never go anywhere else. More

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purchase and oil changes I enjoyed the experience of not only the purchase of my new vehicle but the oil changes that are included with the purchase as well. The dealership w I enjoyed the experience of not only the purchase of my new vehicle but the oil changes that are included with the purchase as well. The dealership was able to work a deal, be straightforward, and get everything taken care of quickly. I was actually going to purchase a used, less expensive car from another dealership but after telling me we had a deal and I would be in and out, they gave me the run around. I decided to go ahead and get what I really wanted and landed at Reynolds. Again, the salesperson and staff made things easy and quick. My salesman even drove the other car back to the previous dealership for me. Oil changes were included for 2 years and I have been twice so far. The scheduling is quick and easy. The hours are flexible and the staff is friendly. Overall, a pleasant experience. More

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great service It was easy to get a deal done. No high-pressure garbage just straight dealing. Service department is the main thing that brought me back to Reynolds. It was easy to get a deal done. No high-pressure garbage just straight dealing. Service department is the main thing that brought me back to Reynolds. Thank you David, Sandra and Joe. John C. More

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