Robert Schultz | Page 9

Robert, I just want to say thank you for handling everything with the best customer service I have seen in a long time. I appreciate you guys handling this sale and follow up with care and urgency. N everything with the best customer service I have seen in a long time. I appreciate you guys handling this sale and follow up with care and urgency. Next time I have to buy a car I will reach out to you again. Keep up the great work! -Joe More

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Robert was great to work with, he made the whole process easy and was flexible. Would defn recommend them and buy from them again in the future easy and was flexible. Would defn recommend them and buy from them again in the future More

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Great and convenient experience easy to work with. Would recommend due to the selection and ease of transaction. Would recommend due to the selection and ease of transaction. More

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Robert is an excellent Sales Manager. Incredibly knowledgeable and made the process seamless. Will be recommending DLR to others. Incredibly knowledgeable and made the process seamless. Will be recommending DLR to others. More

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After looking for almost two months all over central Arkansas and not finding the right vehicle--year, color, features of the RX350--that my wife wanted, we resorted to looking at online availability, a Arkansas and not finding the right vehicle--year, color, features of the RX350--that my wife wanted, we resorted to looking at online availability, and we found this one vehicle with the exact year, color and features that my wife wanted at Dallas Lease Returns. At first, being old-school vehicle buyers (we've always bought cars by visiting local dealers), I was leery about doing an out-of-state purchase for a few different reasons. I've read and heard some horror stories. I called DLR and spoke with Robert Schultz. He was very helpful, accommodating all of my questions, answering each one very clearly. When I informed him that we are from Arkansas and can only drive down to look at the car on Saturday October 12, he didn't miss a beat and said that while he was going to be out on that day (He was going on a cruise to celebrate his wedding anniversary--congratulations!), he assured me that Chris Mikkel would take good care of us. We didn't make it on the 12th but instead came to see the car on the 14th and Robert had already come back from his anniversary trip. I must say, the friendliness of DLR staff is on a class of its own, which we we did not find in any of the two dozen dealerships that we visited prior to DLR. Robert was very friendly. He has this amiable, friendly and likeable disposition. And similar to our conversation on the phone earlier, he answered all our questions, explaining to us the smallest detail in a manner that we could understand. We flew into DFW the next Sunday to close on our transaction and to drive the vehicle back to Arkansas. We were late and tired from our flight. Chris Mikkel took really good care of us. He was very considerate of the fact that my wife and I were both tired from the trip. The front desk lady, Angelica Mitchell, even made a special batch of popcorn for our consumption. We were in and out of that place driving my wife's newly-bought car in less than an hour. Very efficient and very friendly. Our total customer experience with Dallas Lease Returns is absolutely worth every penny of the two trips we made to the area (an additional $1000 to the cost). The experience was wonderful! If I had known about this level of customer service, we would have started our vehicle search with DLR instead of visiting so many local dealerships. My wife echoes my sentiments; she has expressed this to me privately. I am encouraging her to also write up a review. She is extremely happy with Dallas Lease Returns. I cannot say enough great things about Dallas Lease Returns. I am not surprised that DLR has garnered the Dealer of the Year award for 6 straight years. We highly, highly recommend this place especially these two gentlemen--Robert Schultz and Chris Mikkel. I am quite sure that with these two, DLR will continue to soar high with DealerRater ratings. Kudos and thank you to Robert and Chris! More

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My experience was very good. No pressure and very honest about the deal and add on’s. No pressure and very honest about the deal and add on’s. More

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Robert is pleasing and courteous to work with You really work with me to help me get the best of the best great possible very pleased Dallas leasing return has some very nice cars. I will be sending some pe work with me to help me get the best of the best great possible very pleased Dallas leasing return has some very nice cars. I will be sending some people that way. More

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Anthony made my first time buying a car very easy and smooth. Definitely recommend Dallas lease returns for your car buying needs smooth. Definitely recommend Dallas lease returns for your car buying needs More

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Robert, has been fantastic to work with. He has went over and beyond expectations. My wife and I were in a severe car accident putting us in a tough spot while attempting to purchase a vehi He has went over and beyond expectations. My wife and I were in a severe car accident putting us in a tough spot while attempting to purchase a vehicle. He very patiently worked with us and presented several financing options that would fit our current situation. With the vehicle we found a couple issues that were not noticed after purchase and he went way beyond expectation to make everything right. Thanks to Robert and Dallas Lease Returns for helping my family feel whole again after such a tragic incident in our lives. More

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Chris Mikell at Dallas Lease Returns is the man to see if you want a great used car purchasing experience! you want a great used car purchasing experience! More

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