Robert Shoup | Page 53

OUTSTANDING DEALS AND SERVICE STAFF, KEEPT ME INFORMED ABOUT THE CAR I WAS INTERESTED IN, AND PROVIDED ALL MY QUESTIONS WITH STRAIT ANSWERS THIS IS OUR SECOND SUB DEALS AND SERVICE STAFF, KEEPT ME INFORMED ABOUT THE CAR I WAS INTERESTED IN, AND PROVIDED ALL MY QUESTIONS WITH STRAIT ANSWERS THIS IS OUR SECOND SUBARU . More

by stones_throw45 Verified Customer Verified Customer

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Great experience over long distance. Great experience starting with 1st inquiry about e price. They were willing to communicate via email and text messages and look at pictures of our tr Great experience starting with 1st inquiry about e price. They were willing to communicate via email and text messages and look at pictures of our truck for trade in. Ken was very knowledgeable about documents we needed to bring for the purchase. Robert answered our questions regarding extended warranty. All in all Ken and Robert and everyone at W&L made the car buying experience very pleasant. More

by B Decker Verified Customer Verified Customer

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Excellent service and staff! Thank you Christian, Rob and the rest of the staff who took care of me. Love my 2019 Legacy. When you walk into the new W&L facility, staff members ma Thank you Christian, Rob and the rest of the staff who took care of me. Love my 2019 Legacy. When you walk into the new W&L facility, staff members make you feel at home. The facility provides the customer with internet, cable, children's playroom, food and drinks. The facility and the staff are amazing! More

by LOVRLANE Verified Customer Verified Customer

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Thorough and Quick. I supplied my information and what I was looking to accomplish w/my visit and purchase. Arrived and all items were taken care of and no pressure given I supplied my information and what I was looking to accomplish w/my visit and purchase. Arrived and all items were taken care of and no pressure given before or after test driving the auto. Once I came back for test drive they took care of an item I pointed out and I had paperwork signed w/in 5 minutes as I requested and no hidden charges. More

by AC5 Verified Customer Verified Customer

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Best dealership around I just leased my third Forester -, they have me for life! Best vehicle I have ever driven. Great sales and service, beautiful facility, and prices c I just leased my third Forester -, they have me for life! Best vehicle I have ever driven. Great sales and service, beautiful facility, and prices can't be beat...worth the 2 1/2 hour drive! More

by sboak44 Verified Customer Verified Customer

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No stress Decided to travel to W and L because of their reputation and was not disappointed. Kyle our sales person was personable and knowledgeable with all our Decided to travel to W and L because of their reputation and was not disappointed. Kyle our sales person was personable and knowledgeable with all our questions. The deal was to good for us to look elsewhere. I know the person that did our paperwork was just doing his job on explaining the extended warranty, but if I would not be a Subaru owner I would have questioned whether Subaru's were as dependable as I know them to be. All and all you did a great job at putting me in a car I trust. More

by crossbuilder Verified Customer Verified Customer

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Top notch Dealership Great customer service and they care about their customers I would recommend these guys to anyone. I first met Donna Gallo online and she worked with Great customer service and they care about their customers I would recommend these guys to anyone. I first met Donna Gallo online and she worked with me and once as gain she made me feel important. More

by Pisano, Dorothy Verified Customer Verified Customer

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New subaru My entire experience was pleasant. Mike our salesman was up front and transparent about prices and what deal he could give us, and everyone was extrem My entire experience was pleasant. Mike our salesman was up front and transparent about prices and what deal he could give us, and everyone was extremely friendly. I would say it was almost perfect, but the only thing that disappointed me was the condition of the Subaru when I drove it home. The detailing was lackluster and not very thorough. Fabric on the doors had dirt and fingerprints and there was something spilled on the drivers side door speaker and all over the door. Buttons and controls were dirty and could’ve been a lot cleaner with a simple q-tip. Very discouraged when the hard part of the sale was so successful, but then to be so let down when I drove home that I had to use armor all and cleaner on the car to do it myself. Your detailing department failed. Everyone else was excellent. More

by lori.shively98 Verified Customer Verified Customer

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Easy transition Becky was like a friend helping me buy my car. Robert explained the financial aspect of my purchase. My first Subaru was totaled in a hail storm an Becky was like a friend helping me buy my car. Robert explained the financial aspect of my purchase. My first Subaru was totaled in a hail storm and my insurance and registration were in my car at the W&L collision center. The owner went and got them for me, that blew me away. I had my 2010 subaru since it was new and had no intention of getting a new one ,till it got hammered by hail. Always had it serviced at W&L and I will this new car also. PS I only ever had to buy a new battery last year and new tires 2 years ago. And thank-you to my mother who passed away in 2009 and left me enough money to buy my first Subaru. I never knew what I was missing in the world of cars and service Becky - More

by becky Verified Customer Verified Customer

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Traded Nissan Rogue Sport on 2019 Forrester Limited Everyone at this dealership was extremely helpful, knowledgeable, friendly and not at all pushy! I had a 2010 Outback up until 2017 and I'm very happ Everyone at this dealership was extremely helpful, knowledgeable, friendly and not at all pushy! I had a 2010 Outback up until 2017 and I'm very happy to be back in the driver's seat of another Subaru! I will highly recommend this dealership to my friends and family! More

by Little Red Verified Customer Verified Customer

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