632 Reviews
Write a Review632 Reviews of Robert Shoup
August 08, 2019
friendly and helpful staff From the time we walked in everyone we dealt with was friendly and helpful with the purchase of our new car. All of our questions were answered and w From the time we walked in everyone we dealt with was friendly and helpful with the purchase of our new car. All of our questions were answered and we left feeling like they appreciated our business not only from a financial aspect, but wanting to make sure we were pleased and satisfied with the car we purchased. One thing that impressed us was the good rapport the staff had with each other, everyone was very respectful of each other. More
Other Employees Tagged: Donna Gallo , Kim Rorke, Brian Pisarz
August 06, 2019
Fair negotiations - very responsive to post sales questions Sales person was very personable and knowledgeable about the car we purchased. Was very responsive to follow up questions after the sale. It was defi Sales person was very personable and knowledgeable about the car we purchased. Was very responsive to follow up questions after the sale. It was definitely worth the 150+ mile trip. More
Other Employees Tagged: Kris Delosier
August 06, 2019
Very Helpful and Easy Everyone I came into contact with was very nice and helped me every step of the way. The process was fast I had my son with me and they had a nice pla Everyone I came into contact with was very nice and helped me every step of the way. The process was fast I had my son with me and they had a nice playroom and he was kept occupied. More
Other Employees Tagged: Christian Perles, Robbie Long
August 06, 2019
Used car buying made easy Our salesman, Mike, was friendly and made the experience very pleasant. He explained everything in just the right detail. Robert was very helpful expl Our salesman, Mike, was friendly and made the experience very pleasant. He explained everything in just the right detail. Robert was very helpful explaining and finalizing the purchase of our fourth Forester. More
Other Employees Tagged: Scott Mertz, Mike Rorke, Robbie Long
July 29, 2019
Haggle/hassle free zone! We were very close with difference between the trade-in value and new car purchase price. Deal closing negotiated by Kyle within minutes with no hass We were very close with difference between the trade-in value and new car purchase price. Deal closing negotiated by Kyle within minutes with no hassle. More
Other Employees Tagged: Andy Long, Donna Gallo, Kyle Bennar , Mike Bingaman
July 29, 2019
Great salesman and service overall Another great experience, Kyle and the management team worked with me to get what I wanted. Financing was quick and smooth. I will definitely continue Another great experience, Kyle and the management team worked with me to get what I wanted. Financing was quick and smooth. I will definitely continue to recommend W&L. More
Other Employees Tagged: Kyle Bennar, Scott Mertz
July 29, 2019
Best car buying experience we ever had, I have to say the commercials you see and hear, for once are absolutly true. This was the best car buying experience ever, no stress at all. The staff I have to say the commercials you see and hear, for once are absolutly true. This was the best car buying experience ever, no stress at all. The staff were incredible and easy to work with with no pressure or crazy sales tactics all the way through from test drive to financing. If you want a hassle free car buying experience this is the place to go. More
Other Employees Tagged: Mike Rorke
July 24, 2019
Amazing Dealership Our experience with this dealership has been nothing short of fantastic. They care about their community and customers going above and beyond what the Our experience with this dealership has been nothing short of fantastic. They care about their community and customers going above and beyond what they would ever need too! More
Other Employees Tagged: Andy Long, Dale Long , Mike Bingaman
July 23, 2019
Wonderful Service! I was a first time buyer with not the greatest of credit scores since I had just began building my credit roughly a year or so ago. Luther went above I was a first time buyer with not the greatest of credit scores since I had just began building my credit roughly a year or so ago. Luther went above and beyond to help me get into a vehicle that would fit my entire family. My husband and I just went to browse. We bought our vehicle within just a matter of days. I could not have asked for better service. Thank you all! More
Other Employees Tagged: Luther Metzger
July 22, 2019
Awesome Dealership I never knew that purchasing a vehicle. Would be such a pleasant experience. We can't say enough about the Professional ,Prompt and Accurate Service I never knew that purchasing a vehicle. Would be such a pleasant experience. We can't say enough about the Professional ,Prompt and Accurate Service we received. From the moment. I contacted Donna,who was quite helpful and dealt with Kris in Sales and Robert in Financing . The entire process was actually enjoyable. I can honestly say this was the first purchase that we made without pressure or game playing. I can see why W&L has the reputation and repeat customers. We will be back!!! More
Other Employees Tagged: Kris Delosier