Robert Smiley
Robert Smiley at Honda of Fort Worth

Robert Smiley

Service Advisor

Honda of Fort Worth

3400 West Loop 820 South
Fort Worth, TX 76116

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4.8
13 Reviews
4.8

13 Reviews

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13 Reviews of Robert Smiley

May 14, 2026

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Excellent service experience at this Honda dealership. The service team was professional, efficient, and kept me informed throughout the entire process. My vehicle was completed on time, and they made eve More

by PHYSIOJK
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Recommend Dealer
Yes

Other Employees Tagged: Trent Thannisch

May 11, 2026

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Arrived about 30 mins early. Robert told me no problem. Took my back for the service I needed done. More

by sycisneros71
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Recommend Dealer
Yes
May 18, 2026

Honda of Fort Worth responded

We are elated to hear about your positive experience with us. It's wonderful to know that arriving early wasn't an issue and that Robert was able to accommodate you right away for your service needs. We truly value customers like you who take the time to share their experiences. Your feedback helps us continue providing the exceptional service that Honda of Fort Worth is known for.

May 10, 2026

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My service visit was excellent as always. The waiting area was clean and well stocked. The cost for service was very reasonable. More

by CivicGirl
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Recommend Dealer
Yes
May 18, 2026

Honda of Fort Worth responded

Thank you for your review! We're delighted to hear that your service experience with us continues to meet your expectations. It's wonderful to know that you found our waiting area comfortable and well-maintained during your visit. We work hard to ensure our service pricing remains fair and competitive for our valued customers. Your loyalty and trust means everything to us, and we look forward to providing you with the same quality service experience in the future.

May 07, 2026

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I really appreciated Honda's service department. I had a little accident and my service representative helped me with everything and I really appreciate it. I am so happy I took my car to the dealer More

by EMILYMAE201992
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Recommend Dealer
Yes
May 08, 2026

Honda of Fort Worth responded

We are glad to hear about your positive experience with our service department. It sounds like our team provided the support you needed during a challenging time with your accident. We understand how stressful these situations can be, and we're pleased that our service representative was able to assist you through the process. Your decision to bring your vehicle to us demonstrates trust in our expertise, and we're grateful for that confidence. Thank you for taking the time to share your experience with us.

May 04, 2026

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Great service, good coffee, friendly people. Nice cars. Not much else to say about that really More

by OLLIE24COURTNEY
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Recommend Dealer
Yes
May 07, 2026

Honda of Fort Worth responded

We are happy to hear about your wonderful experience with our team. Your kind words about our excellent service and welcoming staff truly mean the world to us. It's fantastic to know that you enjoyed our refreshments and appreciated our vehicle selection. We take great pride in creating a positive atmosphere where customers feel valued and comfortable. Thank you for sharing your feedback - it motivates us to continue delivering the quality experience you deserve.

May 01, 2026

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Great service, really responsive and were answering my questions. Rob provided great customer service and made sure my car was safe More

by KARLAFMG97
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Recommend Dealer
Yes
May 04, 2026

Honda of Fort Worth responded

Thank you for taking the time to share your experience. We're delighted to hear that our team provided excellent service and was responsive to all your questions. It's wonderful to know that Rob delivered outstanding customer service and ensured your vehicle's safety was prioritized. Your feedback about our team's helpfulness and attention to detail means so much to us. We truly value customers like you and appreciate your trust in our dealership.

April 29, 2026

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They did what I came for. They found my tire coverage warranty and saved it so it was easy to find in the future. More

by BRIDGES.SEAN
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Recommend Dealer
Yes
Apr 30, 2026

Honda of Fort Worth responded

Thank you for taking the time to share your experience. We are pleased to hear that we accomplished what you needed during your visit. It is wonderful to know that our team was able to locate your tire coverage warranty and organize it for convenient access in the future. We appreciate your trust in our service and look forward to continuing to provide you with reliable assistance whenever you need it.

April 29, 2026

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Robert went beyond the call of duty to help me with my new key fob using my extended warranty. He has a great attitude and a pleasant demeanor about him. Thanks Robert! More

by ddaniel4
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Recommend Dealer
Yes
Apr 30, 2026

Honda of Fort Worth responded

We are overjoyed to hear about your wonderful experience with your key fob service through your extended warranty. It sounds like our team member provided exceptional assistance that truly made a difference for you. We deeply value customers who take the time to recognize outstanding service and positive attitudes. Your kind words about the pleasant and helpful approach you received reflect exactly the type of experience we strive to provide every customer. Thank you for choosing us and for sharing this feedback about your visit.

April 09, 2026

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He was great and helped me with everything I needed. He cares about his customers. More

by MTH0MPS0N5524
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Recommend Dealer
Yes
Apr 13, 2026

Honda of Fort Worth responded

Thank you for your review and for sharing your wonderful experience with us. We are thrilled to hear that our team member provided exceptional assistance and took care of everything you needed. Your recognition of the genuine care shown toward customers means the world to us at Honda of Fort Worth. We truly value having customers like you who appreciate our commitment to outstanding service and support.

March 31, 2026

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This is an excellent dealer with an exceptional service department. They always make sure you car is taken care of and never push unnecessary repairs. More

by PSIMON781
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Recommend Dealer
Yes
Apr 01, 2026

Honda of Fort Worth responded

Thank you for your review! We're thrilled to hear about your positive experience with our dealership and service team. Your trust in our honest service approach means everything to us and motivates us to continue delivering exceptional care.

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