Eric Diaz
Eric Diaz at Honda of Fort Worth

Eric Diaz

Service Advisor

Honda of Fort Worth

3400 West Loop 820 South
Fort Worth, TX 76116

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4.9
17 Reviews
4.9

17 Reviews

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17 Reviews of Eric Diaz

May 22, 2026

Dealership Rating
Employee Rating

Appreciated the professionalism by Eric. Thank you for always taking care of my vehicle. Great location & easy to get service needs addressed through multiple communication methods More

by beatiebeat
Recommend Dealer
Yes

Other Employees Tagged: Eric Diaz

May 22, 2026

Dealership Rating
Employee Rating

This was our first experience with the dealership. They were kind, communicative, and helpful. Our issue was addressed quickly and in a professional manner. We felt taken care of by all staff we encou More

by Owens10128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 21, 2026

Dealership Rating
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Honda is always fast and gives great service I always feel great by how the staff treats me. More

by AZLEJESS
Recommend Dealer
Yes

Other Employees Tagged: Eric Diaz

May 10, 2026

Dealership Rating
Employee Rating

The service rep did a great job. Just drove the car to South Dakota. The alignment was perfect. More

by HOLMANJ1952
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 18, 2026

Honda of Fort Worth responded

We are absolutely thrilled to hear about your positive experience with our service team. Your feedback about the quality of service you received means so much to us. It's wonderful to know that the alignment work performed so well during your drive - that kind of precision and reliability is exactly what we strive for with every customer. Thank you for taking the time to share your experience.

May 08, 2026

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Employee Rating

Eric was very personable and explained the process to determine if I need to replace the blower motor. It was determined it was needed to be replaced. He explained the process and followed it through to More

by CPLINCOLN2014
Recommend Dealer
Yes

Other Employees Tagged: Eric Diaz

May 11, 2026

Honda of Fort Worth responded

We are grateful for your wonderful feedback about your service experience. It sounds like Eric provided excellent guidance in diagnosing your blower motor issue and walked you through each step of the replacement process clearly. We appreciate you highlighting how he worked with you on the payment arrangements and made the entire experience smooth from start to finish. Your recognition of his professionalism and expertise means a great deal to our team. Thank you for choosing us for your automotive service needs.

May 11, 2026

CPLINCOLN2014 responded

I wrote it as Eric was deserving of it,Otherwise I would not have been written.

May 07, 2026

Dealership Rating
Employee Rating

Everyone was polite friendly gave me options on Service. Explained things thoroughly. Kept me updated continually on the progress of Service. More

by jandehicks72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2026

Honda of Fort Worth responded

We are overjoyed to hear about your positive experience with our service team. Your comments about our staff being courteous and welcoming truly mean a lot to us. We take pride in providing multiple service options and ensuring our customers understand every aspect of their vehicle's care. It's wonderful to know that our team kept you informed throughout the entire service process. Thank you for recognizing our commitment to clear communication and thorough explanations. We appreciate your trust and look forward to serving you again.

May 05, 2026

Dealership Rating
Employee Rating

Eric was great. Honest and really explained my next steps as far as my automotive maintenance. After speaking with him I have a plan of action for my repairs and mai More

by Mrjrm19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2026

Honda of Fort Worth responded

We are thrilled to hear about your positive experience with our team! It sounds like you received the honest guidance and clear explanations you needed to understand your vehicle's maintenance requirements. Having a solid plan for future repairs and upkeep is so valuable, and we're glad our team could help you feel confident about the next steps. Your feedback about receiving straightforward communication and helpful direction means so much to us at Honda of Fort Worth. We appreciate you taking the time to share your experience and look forward to supporting your automotive needs going forward.

May 04, 2026

Dealership Rating
Employee Rating

Great Fast service, great atmosphere, courteous employees, I'm glad Honda of Fort Worth takes care of my car needs. More

by LISHAH2015
Recommend Dealer
Yes

Other Employees Tagged: Eric Diaz

May 06, 2026

Honda of Fort Worth responded

We are ecstatic to hear about your wonderful experience with our service team. Your feedback about our efficient service and welcoming environment means so much to us. We truly value customers like you who appreciate the courteous approach our team members bring to their work every day. It brings us great joy to know that we have become your trusted choice for automotive care. We look forward to continuing to serve you and meet all your vehicle needs with the same level of excellence you experienced.

May 04, 2026

Dealership Rating
Employee Rating

Friendly team to make business with. They know exactly what your car needs and honest quotes. Very satisfied with the service there. More

by jnelizondo1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Phillips , Fernando Mata

May 07, 2026

Honda of Fort Worth responded

Thank you for taking the time to share your experience. We are delighted to hear that our team provided you with friendly service and that you found us knowledgeable about your vehicle's needs. Your satisfaction with our honest approach to pricing and quality service means everything to us. We truly appreciate customers like you who recognize our commitment to transparency and expertise. Thank you for choosing us for your automotive needs.

May 01, 2026

Dealership Rating
Employee Rating

Eric provided excellent service in a timely manner. I'll be a repeat customer. Thank you! More

by HondaCustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Willecke

May 04, 2026

Honda of Fort Worth responded

We are absolutely thrilled to hear about your outstanding experience with our team member who delivered such exceptional service efficiently. Your recognition of the timely and excellent assistance you received truly means the world to us. Knowing that you plan to return as a customer fills us with joy and reinforces our commitment to providing the quality service that builds lasting relationships. We look forward to welcoming you back and continuing to exceed your expectations.

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