Robert Smith
Robert Smith at Southern Hyundai Newport News
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Robert Smith

Assistant Parts Manager

Southern Hyundai Newport News

12872 Jefferson Avenue
Newport News, VA 23608

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4.8
73 Reviews
4.8

73 Reviews

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73 Reviews of Robert Smith

May 04, 2025

Dealership Rating
Employee Rating

They did a great job. It was much speedier than last time I came for an oil change. Everyone was very helpful. More

by gshivers0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: jeffrey moien

April 28, 2025

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Everything there is awesome! They should all get pay raises! I go there every time! More

by CARUSO.PHILIP
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ernesto Rosado, jeffrey moien

April 19, 2025

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Great service knowledgeable staff gave me loaner car while mine was in service.good communication I will highly recommend More

by patelkev
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

April 16, 2025

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The dealership was clean and everyone was pleasant. There was snacks , water and coffee available for the customers. Great experience! More

by CSMRIDDICK
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

April 15, 2025

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I AM SO BLESS TO HAVE THIS TEAM SERVICE MY MY CAR THROUGH OUT THE YEAR...I HAVE CONFIDENTMY CAR IS TAKEN GOOD CARE OF.... More

by ellamb65
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: jeffrey moien , Derrick Phillips

April 02, 2025

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Phenomenal experience. Jeff was very helpful when I asked him questions. Robert was quick and efficiency with my state inspection! I was in and out in no time so I could go More

by j.m.lamont03
Service Price Transparency
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Recommend Dealer
Yes

March 11, 2025

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The dealership has excellent customer service. I did not have to wait a while for services done to my car. More

by Kiaraford12
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris House

February 22, 2025

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Efficient, no nonsense, great service. Jeff is always very helpful and he was able to fit me in with no issues. More

by navyitc
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: jeffrey moien

February 15, 2025

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Employee Rating

Larry was excellent in handling my Tuscon and having the radio/ display panel fixed. He called 3x's to assure me that the job would get done quickly. Thank you,Larry!! More

by OBXSURFRYDER
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ernesto Rosado , Larry

January 31, 2025

Dealership Rating
Employee Rating

Unacceptable service. Multiple visits for maintenance for the same issue. Still not resolved. Never ever receive a call back when told I would when parts come in, etc. More

by Mark
Workmanship
Service Communication
Recommend Dealer
No

Other Employees Tagged: Derrick Phillips

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