Robert Smith
Robert Smith at Southern Hyundai Newport News

Robert Smith

Assistant Parts Manager

Southern Hyundai Newport News

12872 Jefferson Avenue
Newport News, VA 23608

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4.8
116 Reviews
4.8

116 Reviews

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116 Reviews of Robert Smith

November 26, 2025

Dealership Rating
Employee Rating

Poor service, lies and deception with regards to my vehicles service. Bad attitude when l came to check on my vehicle for the 4th time. More

by COLLINSA
Workmanship
Service Time
Service Communication
Recommend Dealer
No

November 25, 2025

Dealership Rating
Employee Rating

5 Efficient in providing the evaluation of the repair needs. It is necessary for me to return, but the evaluation was fast. More

by akalise
Recommend Dealer
Yes

Other Employees Tagged: Robert Smith

November 22, 2025

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Employee Rating

Excellent service and great people. Would definitely go back Excellent service and great people. Would definitely go back to this dealership. They have always been great with consistent More

by Fearless Customer
Recommend Dealer
Yes

Other Employees Tagged: Robert Smith

November 13, 2025

Dealership Rating
Employee Rating

Good service. Great staff. Having my car serviced was a pleasant experience. I have always received good service and the staff is great. More

by Mimiof#8
Recommend Dealer
Yes

Other Employees Tagged: Robert Smith

November 09, 2025

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Employee Rating

The workers that work on the car is great . It takes a little long to get oil changed but what can I say . When I call the service department I want to talk to a person not a answer machine. A More

by gaillima0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 08, 2025

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Employee Rating

Excellent staff, they work as a cohesive unit to resolve issues. They completed my task quickly, very please with the results. More

by YOG22U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 05, 2025

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Employee Rating

I have been dealing with this dealership since 2020 and always been amazing and giving excellent service I will continue my business with them. More

by PAGE.PRISCILLA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: jeffrey moien

October 17, 2025

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Employee Rating

It’s nice going to a dealership where they know your name and treat you like you’re the only one in the place. More

by GMA Scooby
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

October 14, 2025

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Employee Rating

Larry did great getting me in to get my door latch fixed under the recall warranty. The service was swift and friendly! More

by jackie.k.richey
Recommend Dealer
Yes

Other Employees Tagged: Robert Smith

October 10, 2025

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Employee Rating

Jeff and Southern did a fantastic job! They diagnosed a difficult problem and repaired it in a timely fashion…after my trying to get it resolved with my original dealer for over two years More

by James I
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ernesto Rosado, jeffrey moien

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