Robert Smith
Robert Smith at Southern Hyundai Newport News

Robert Smith

Assistant Parts Manager

Southern Hyundai Newport News

12872 Jefferson Avenue
Newport News, VA 23608

Contact Me
4.8
83 Reviews
4.8

83 Reviews

Write a Review

83 Reviews of Robert Smith

June 08, 2025

Dealership Rating
Employee Rating

Was informed about the problem with the vehicle, gave us a estimate of the cost and our vehicle was ready before closing. More

by CARLP36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2025

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 08, 2025

Dealership Rating
Employee Rating

All the staff are very professional. Jeff was super helpful figuring out what I needed. I really appreciated getting a ride to and from my job. More

by dweisenberger2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Blyth, jeffrey moien

Jun 11, 2025

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 06, 2025

Dealership Rating
Employee Rating

Received great customer service. I walked in for an oil and filter change, Jeffery politely said it could be done with courtesy. More

by NCAPEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: jeffrey moien

June 03, 2025

Dealership Rating
Employee Rating

Always professional even when things are hectic. In fast, clear descriptions of services and no surprises with the billing. More

by THOMASFGRECO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris House, Ernesto Rosado

June 02, 2025

Dealership Rating
Employee Rating

Very please with service was not introduced to any of service people so not sure who the people were, I think I spoke with James More

by arawles45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: jeffrey moien

May 31, 2025

Dealership Rating
Employee Rating

Considering the circumstances of the event of my car repair they were efficient and timely. I just would of liked more up to date status. Thank you More

by tpokelwaldt
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: jeffrey moien

May 24, 2025

Dealership Rating
Employee Rating

Great service as usual. Waiting was as expected and specific attention was given where it was needed. More

by robertsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ernesto Rosado

May 20, 2025

Dealership Rating
Employee Rating

I’m so grateful for Southern Hyundai. I had been recently having issues with my 2015 Sonata. Jeff got me scheduled to have a diagnostic performed on my vehicle. My vehicle was diagnosed a More

by LEWISMCNEAL14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: jeffrey moien

May 11, 2025

Dealership Rating
Employee Rating

Great customer service. Came in after service center hours and the team still allowed me to leave with my car and pay the next day. Thank you! More

by AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: jeffrey moien

May 09, 2025

Dealership Rating
Employee Rating

Brought in my vehicle due to it not starting. . looked at the TSB and realized a recall on my engine. Within less than two Whatever the xxxx that word is please weeks my engine was replaced and ru More

by josieeliser24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: jeffrey moien

May 09, 2025

Southern Hyundai Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

1
...

Dealership Inventory (142 Vehicles)

new 2025 Hyundai Elantra car, priced at $26,441
2025 Hyundai Elantra
new
Abyss Black exterior
Automatic
Front-wheel Drive
new 2025 Hyundai SANTA FE HEV car, priced at $46,842
2025 Hyundai SANTA FE HEV
new
Serenity White exterior
Automatic
Front-wheel Drive
new 2025 Hyundai Venue car, priced at $22,866
2025 Hyundai Venue
new
Shimmering Silver exterior
Automatic
Front-wheel Drive
new 2024 Hyundai IONIQ 6 car, priced at $46,450
2024 Hyundai IONIQ 6
new
Serenity White exterior
Automatic
All-wheel Drive
new 2025 Hyundai Santa Fe car, priced at $46,669
2025 Hyundai Santa Fe
new
Earthy Brass Matte exterior
Automatic
All-wheel Drive
new 2025 Hyundai SANTA FE HEV car, priced at $47,391
2025 Hyundai SANTA FE HEV
new
Serenity White exterior
Automatic
Front-wheel Drive