Robert Solis

Service dept. was very helpful, courteous, and friendly. Notified me when appropriate and worked with me to correct any issues that arose. was very helpful, courteous, and friendly. Notified me when appropriate and worked with me to correct any issues that arose. More

by tim@countryman.co Verified Customer Verified Customer

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He did a great job of explaining everything to me before and after servicing the car. He is always very friendly and makes sure that he answers all your questions. He also asks pertinent questions of you, and after servicing the car. He is always very friendly and makes sure that he answers all your questions. He also asks pertinent questions of you, makes sure that after everything's done that you are happy, and that you have everything you need before you leave. More

by faithbrow Verified Customer Verified Customer

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Service completed in a timely manner. Service rep, Robert, very friendly and helpful. Waiting area very clean & comfortable. Service rep, Robert, very friendly and helpful. Waiting area very clean & comfortable. More

by michaelgeer39 Verified Customer Verified Customer

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Robert Solis at the Service Department is professional and extremely helpful with my service. He takes care ensuring that we are fully satisfied with the service received on our Honda. Thanks! and extremely helpful with my service. He takes care ensuring that we are fully satisfied with the service received on our Honda. Thanks! More

by MACxMAC Verified Customer Verified Customer

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This morning, our 2024 Honda Civic Sport Touring Hatch received its service bulletin work at Germain Honda of Surprise, and the experience was truly exceptional. Service Advisor Robert and Shop Foreman Au received its service bulletin work at Germain Honda of Surprise, and the experience was truly exceptional. Service Advisor Robert and Shop Foreman Augie made sure every detail was handled quickly and professionally. We love the facility is clean, quiet, peaceful, the shop is a high-tech environment and the care the technicians show for your car set them apart. With a service experience that's both efficient and friendly, especially thanks to Rob's genuine approach, it's clear our Civics are in the best hands. We will not be going anywhere else for service! More

by HumbleSiPilot77 Verified Customer Verified Customer

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Excellent service every time. Service personnel are professional and attentive. My questions are always thoroughly answered. Service personnel are professional and attentive. My questions are always thoroughly answered. More

by jules1m Verified Customer Verified Customer

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Professional and work estimates accurate. Time estimate was on target. People are happy and professional Time estimate was on target. People are happy and professional More

by ggcrump67 Verified Customer Verified Customer

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Germain Honda of Surprise answered my call on the Friday before Memorial Day at 4 in the afternoon. I needed a new alternator and they were able to accommodate me. I took the car into the dealership at ab before Memorial Day at 4 in the afternoon. I needed a new alternator and they were able to accommodate me. I took the car into the dealership at about 5 PM and they had it fixed by noon the next day (Saturday). I am so grateful for their service! Robert Solis went out of his way to help me and get my car back in working order. More

by j9lak116 Verified Customer Verified Customer

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Everything and everybody ran like clock work, polite and kept me up to date, Great. kept me up to date, Great. More

by t.goolsby Verified Customer Verified Customer

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ROBERT WAS VERY HELPFUL AND KNOWLEDGEABLE. GREAT CUSTOMER SERVICE I WILL DEFINITELY BE BACK AND I WILL TELL EVERYONE WHO NEEDS SERVICE TO GO SEE ROBERT AND THE CREW AT GERMAIN HONDA! GREAT CUSTOMER SERVICE I WILL DEFINITELY BE BACK AND I WILL TELL EVERYONE WHO NEEDS SERVICE TO GO SEE ROBERT AND THE CREW AT GERMAIN HONDA! More

by vgallegos Verified Customer Verified Customer

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