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Robert Solis
Robert Solis at Germain Honda of Surprise

Robert Solis | Page 17

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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5.0
211 Reviews
5.0

211 Reviews

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211 Reviews of Robert Solis

January 20, 2025

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Employee Rating

Everyone was courteous and professional. Work on vehicle was done in a timely manner. Waiting area was spotless. More

by jbeanz74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 21, 2025

Germain Honda of Surprise responded

Thank you for taking the time to leave us this positive review! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that our team took great care of you. Please do not hesitate to let us know if there is ever anything more that we may help you with. Best Regards, Sassha Motz General Manager

January 20, 2025

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Employee Rating

I have always had great service every time I needed it. People are friendly & professionals. More

by carol-compton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia

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Jan 21, 2025

Germain Honda of Surprise responded

Your continued business and positive feedback are greatly appreciated. See you down the road. Best Regards, Sassha Motz General Manager

January 18, 2025

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Employee Rating

Every person we worked with at Germain Honda in Surprise was amazing, especially Colin McEuen and Robert Solis. I can’t recommend this dealership enough!! More

by LAURAM0616
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Recommend Dealer
Yes

Other Employees Tagged: Colin McEuen

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Jan 20, 2025

Germain Honda of Surprise responded

Thank you for leaving our team this positive review! We are pleased to know that they took great care of you throughout your visit! If there is anything more that they or the team may help you with, please don't hesitate to give us a call. We wish you the safest of travels in your new Honda! Best Regards, Sassha Motz General Manager

January 17, 2025

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Employee Rating

Very helpful and knowledgeable. Has good personalty and polite. Would definitely ask for him in the future. More

by gypsyjb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2025

Germain Honda of Surprise responded

Thanks for sharing positive feedback on our team. We truly appreciate hearing from people who have been helped by our amazing staff. We sincerely appreciate your business. Best Regards, Sassha Motz General Manager

January 16, 2025

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Employee Rating

We have had nothing but great service here. Always on time and you are made to feel like you are the only customer. Love this dealership. More

by bfrg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andree Khaziran

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Jan 17, 2025

Germain Honda of Surprise responded

Your complete satisfaction is the focus of our team here at Germain Honda of Surprise. We are happy to know that our team was able to provide you with the level of service you deserve as a valued Germain customer. Best Regards, Sassha Motz General Manager

January 14, 2025

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Employee Rating

It was clean, staff was friendly and kept me informed with issues on my car More

by jclabaugh15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 15, 2025

Germain Honda of Surprise responded

Thank you for leaving our service team this kind review. They work hard to ensure our guests receive only the best in customer care. Best Regards, Sassha Motz General Manager

January 14, 2025

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Employee Rating

Robert Solis did good communicating with a Hearing Impaired individual. ( I am very Hard Of Hearing ). Treated with respect. More

by jmberrymanaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 15, 2025

Germain Honda of Surprise responded

Our goal is to ensure every guests receives a quality and caring experience. Thank you for letting us know that Robert delivered this experience to you. Best Regards, Sassha Motz General Manager

January 13, 2025

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Robert Solis was very friendly I am very satisfied with his performance Thank you Grace More

by graceliz88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 13, 2025

Germain Honda of Surprise responded

We appreciate you taking the time to leave Robert this positive feedback. Best Regards, Sassha Motz General Manager

January 10, 2025

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Employee Rating

They really did a great job. Very professional dealership. Got the CRV recall done with in hours. More

by rosscomn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 13, 2025

Germain Honda of Surprise responded

We thank you for choosing Germain Honda of Surprise for your recall needs. Your business and kind words are greatly appreciated. Best Regards, Sassha Motz General Manager

January 10, 2025

Dealership Rating
Employee Rating

Honda was busy on safety recalls on the 24' Civic models, and Robert was able to put me on schedule for appointment for a pleasant, seamless service. Thanks Robert! More

by Jeremy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 13, 2025

Germain Honda of Surprise responded

Thank you for leaving Robert this 5-star review! We are so glad that he could get you and your automotive needs seamlessly taken care of! Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Best Regards, Sassha Motz General Manager

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