Robert Solis | Page 27

Robert was fantastic! Everything was addressed quickly and he truly listened to what I was saying when I was describing the issue at hand. Everyone in service was welcomin Everything was addressed quickly and he truly listened to what I was saying when I was describing the issue at hand. Everyone in service was welcoming and helpful. This was my first Honda service experience and it left a really positive impression for future visits. More

by stefaniebauler Verified Customer Verified Customer

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Service is always good when I go to Germain Honda. They treat my car like it’s one of theirs. They treat my car like it’s one of theirs. More

by keiontaebell Verified Customer Verified Customer

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Robert was very pleasant and even remembered me from my past visit. Waiting area very clean. past visit. Waiting area very clean. More

by brendarozwod Verified Customer Verified Customer

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Robert Solis, a perfectly nice man but wasn't empowered, directed, or seemingly able to actual help us. My wife and I just spent $53,000 at the dealership and as soon as they got their cash any kind of semb directed, or seemingly able to actual help us. My wife and I just spent $53,000 at the dealership and as soon as they got their cash any kind of semblance to a proud and hard working dealership and personnel went out the window. I will most likely take our brand new Black Edition Passport to another Honda dealership for the thousands of dollars we will spend on maintaining the car in excellent condition. This is a dealership that will lose more money than they will earn simply because their focus is directed towards profit alone. Not an outstanding dealership from the customer's point of view. Nice people but not nice service More

by pvwiggins Verified Customer Verified Customer

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Service advisor was courteous and informative. Easy scheduling. No upselling. I will happily go here again. Easy scheduling. No upselling. I will happily go here again. More

by glenn.tyler Verified Customer Verified Customer

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Very professional and nice. Extremely knowledgeable in my car. didn’t push anything extra but informed me of other services! Extremely knowledgeable in my car. didn’t push anything extra but informed me of other services! More

by ozzie15321 Verified Customer Verified Customer

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Your dealership is close to my house, but I wouldn’t come here if I didn’t like your service. I really like how your team is always ready to help and care about the service they provide. here if I didn’t like your service. I really like how your team is always ready to help and care about the service they provide. More

by JSALAMA94 Verified Customer Verified Customer

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Robert Solis was professional, courteous and easy to talk to.. However, there is a disconnect between the technicians, service advisor and Carfax since service that was done during the prior week was recomme to.. However, there is a disconnect between the technicians, service advisor and Carfax since service that was done during the prior week was recommended. That work was apparent on the Carfax report. My wife would have followed the recommendation not knowing that I had it previously done. It is imperative that an honest review be conducted before recommending . I have no assurance that Germain technicians would not have duplicated the work. The service took a lot longer than expected but I'd rather have it done correctly than risking a hurried repair. Fortunately it was covered by a Service advisory. More

by jjphare Verified Customer Verified Customer

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I have bought three vehicles at this site and they have been fair with all the dealings. The Service department has been good. been fair with all the dealings. The Service department has been good. More

by g.wheeler822 Verified Customer Verified Customer

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Courtesy, knowable, concerned for the customer and their needs. Make it easy to come to the dealership needs. Make it easy to come to the dealership More

by gee2bliss Verified Customer Verified Customer

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