i love my sales lady she was wonderful!
she was very patient and helped me out a lot. She set my car up for me. She went beyond her duty.
she was very patient and helped me out a lot. She set my car up for me. She went beyond her duty.
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by harlenesmith
Verified Customer
Verified Customer
Service Price Transparency
Jul 02, 2025 -
Germain Honda of Surprise responded
Thank you! We're happy to hear that all of your needs and expectations have been met and that you're satisfied with the service you received. We appreciate your business and hope to work with you again in the future.
Best Regards,
Sassha Motz
General Manager
Service Center, Robert Solis listened to what I wanted
done to vehicle & did not pressure to have other maintenance done immediately, but when convenient for me. He is the best.
done to vehicle & did not pressure to have other maintenance done immediately, but when convenient for me. He is the best.
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by nmell
Verified Customer
Verified Customer
Service Price Transparency
Jun 30, 2025 -
Germain Honda of Surprise responded
We appreciate your business and thank you for sharing such kind words about Robert. If there is anything we could have done different to have provided a 5-star experience. Please contact our Service Manager, David McKee at 602-875-8650. Thank you.
Best Regards,
Sassha Motz
General Manager
The folks at Germain Honda are meticulous and make sure I
am aware of all may vehical needs.
am aware of all may vehical needs.
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by raomelia
Verified Customer
Verified Customer
Service Price Transparency
Jul 01, 2025 -
Germain Honda of Surprise responded
Your business and kind words mean so much to us all. See you down the road.
Best Regards,
Sassha Motz
General Manager
Fast and efficient service.
I have always enjoyed working with the team at Germaine Honda
I have always enjoyed working with the team at Germaine Honda
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by earl4697dau
Verified Customer
Verified Customer
Service Price Transparency
Jun 30, 2025 -
Germain Honda of Surprise responded
Your continued business and trust in our team are greatly appreciated.
Best Regards,
Sassha Motz
General Manager
Exceptional Service from Robert Solis at Germain Honda –
Surprise, AZ!
I can’t say enough great things about Robert Solis in the service department at Germain Honda! Every time I bring my vehicle in, Rob
Surprise, AZ!
I can’t say enough great things about Robert Solis in the service department at Germain Honda! Every time I bring my vehicle in, Robert provides fast, friendly, and professional service that truly stands out. He goes above and beyond to make sure I’m taken care of, and I always leave feeling confident that my car is in excellent hands.
What I appreciate most is how seamless he makes the whole process—he communicates clearly, keeps things moving quickly, and treats you like a valued customer, not just a number. It's rare to find someone so consistently reliable and pleasant to work with.
If you're bringing your car into Germain Honda, do yourself a favor and ask for Robert. He’s the reason I keep coming back. Top-notch service every single time!
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by michael.s.bostwick
Verified Customer
Verified Customer
Service Price Transparency
Jun 30, 2025 -
Germain Honda of Surprise responded
We appreciate your 5 stars for Robert! Thank you for taking a moment to tell everyone what makes him stand out. We're happy to be your #1 choice for keeping your vehicle in shape.
Best Regards,
Sassha Motz
General Manager
I've been coming to this dealership for about the last 3
years, been pretty satisfied with them
years, been pretty satisfied with them
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by lcsurprise1218
Verified Customer
Verified Customer
Service Price Transparency
Jun 30, 2025 -
Germain Honda of Surprise responded
Your continued business and trust in our team mean so much to us all. Thank you for choosing Germain.
Best Regards,
Sassha Motz
General Manager
They are always courteous, though, knowledgeable, brave,
clean, honest, reverent, to do their duty to God and country. There, 15 words.
clean, honest, reverent, to do their duty to God and country. There, 15 words.
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by gary_m
Verified Customer
Verified Customer
Service Price Transparency
Jun 27, 2025 -
Germain Honda of Surprise responded
Thank you for choosing Germain Honda of Surprise for your automotive service needs.
Best Regards,
Sassha Motz
General Manager
Great customer service and was efficient in getting my
vehicle completed. I would happily take my vehicle back there again for any service work!
vehicle completed. I would happily take my vehicle back there again for any service work!
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by Bnguyenphotography
Verified Customer
Verified Customer
Service Price Transparency
Jun 27, 2025 -
Germain Honda of Surprise responded
We thank you for choosing Germain for your automotive service needs. Our team appreciate your business and we look forward to building a long and lasting relationship.
Best Regards,
Sassha Motz
General Manager
Very professional, transparent and efficient.
The appointment process was easy, the waiting area provided wifi and power to for email and or business. Coffee and water was also available. very s
The appointment process was easy, the waiting area provided wifi and power to for email and or business. Coffee and water was also available. very smooth.
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by brianmena15
Verified Customer
Verified Customer
Service Price Transparency
Jun 25, 2025 -
Germain Honda of Surprise responded
Thank you for choosing Germain Honda of Surprise for your automotive service needs. We are happy you enjoyed a quality guest experience and enjoyed the amenities we offer while you waited with us. see you next time.
Best Regards,
Sassha Motz
General Manager
Great service!
Efficient, very professional. Always a good experience, no waiting. Staff is always friendly
Efficient, very professional. Always a good experience, no waiting. Staff is always friendly
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by kscullen
Verified Customer
Verified Customer
Service Price Transparency
Jun 23, 2025 -
Germain Honda of Surprise responded
Your continued business and positive feedback mean so much to us all. Thank you for sharing.
Best Regards,
Sassha Motz
General Manager