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Robert Solis
Robert Solis at Germain Honda of Surprise

Robert Solis | Page 26

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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5.0
273 Reviews

Languages Spoken

English English

Spanish Spanish

5.0

273 Reviews

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273 Reviews of Robert Solis

December 07, 2024

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Employee Rating

Excellent customer service. Timely and responsive plus goes the extra mile. Making sure I was informed on the progress of my repair. More

by twaite2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 09, 2024

Germain Honda of Surprise responded

Providing a quality and informative service experience if our priority. We appreciate your business and thank you for letting us know that our team took great care of you. Best Regards, Sassha Motz General Manager

December 06, 2024

Dealership Rating
Employee Rating

Great experience! The customer service was top notch. Everything was explained well and I could plan the service that my car will need in future visits. More

by indyvjk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 09, 2024

Germain Honda of Surprise responded

Thank you for your lovely feedback! We're glad our team's efforts ensured an accommodating visit. We look forward to your next visit! Best Regards, Sassha Motz General Manager

December 05, 2024

Dealership Rating
Employee Rating

Robert was very thorough with the explanation on the services needed on my vehicle. I would highly recommend Germaine Honda to everyone who owns a Honda vehicle. More

by daiwong000013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 06, 2024

Germain Honda of Surprise responded

We appreciate your business and kind recommendation. Thank you for choosing Germain Honda of Surprise for your service needs. Best Regards, Sassha Motz General Manager

December 03, 2024

Dealership Rating
Employee Rating

The maintenance was performed within the stated window. We always have superior service at Germain Honda. More

by abanton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Evan Winje, Nathan (Nate) Garcia, Alfredo (Al) Bustamante , Adrian Alvarez, Andree Khaziran, Victor Morales, Matt Thorpe

Print
Dec 20, 2024

Germain Honda of Surprise responded

Your continued business and trust in our team mean so much to us all. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

November 29, 2024

Dealership Rating
Employee Rating

As always Germain's service department is thorough with exceptional service. My car was completed sooner than expected. Thanks to Robert and staff! More

by jrdecor1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David McKee , George Bell, Victor Morales, Matt Thorpe

Print
Dec 03, 2024

Germain Honda of Surprise responded

We thank you for choosing Germain and for your trust in Robert and our team to ensure your complete satisfaction. Best Regards, Sassha Motz General Manager

November 22, 2024

Dealership Rating
Employee Rating

Well organized, clean and easy accessible. Amazing staff very friendly and great lipping customers informed. More

by kontic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 22, 2024

Germain Honda of Surprise responded

We thank you for sharing your 5-star service experience with Robert. Our team works hard to ensure your overall satsifaction. Best Regards, Sassha Motz General Manager

November 20, 2024

Dealership Rating
Employee Rating

Always have a good experience, good service , so far extremely fair and honest. Keep rolling! More

by ronzonie3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andree Khaziran

Print
Nov 21, 2024

Germain Honda of Surprise responded

Thank you for letting us know that our service team has taken great care of you and your Honda. See you down the road. Best Regards, Sassha Motz General Manager

November 09, 2024

Dealership Rating
Employee Rating

Robert was professional and very pleasant to work with. He kept me updated on the work needed More

by dandebbiew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 11, 2024

Germain Honda of Surprise responded

Your business and trust in our team means so much to us all. Thank you for sharing. Best Regards, Sassha Motz General Manager

October 30, 2024

Dealership Rating
Employee Rating

Everyone was a lot of fun to work with! ! Robert and David got my new truck in as soon as possible and got it repaired quicky!! They keep me abreast of how things were going!! They just n More

by drmurray1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sassha Motz, Nathan (Nate) Garcia, Alfredo (Al) Bustamante, David McKee , Montana Boone, Andree Khaziran, Victor Morales, Robert Pitman, Matt Thorpe

Print
Oct 31, 2024

Germain Honda of Surprise responded

Thank you for choosing Germain Honda of Surprise for your automotive needs. We are thrilled our team ensured your complete satisfaction. Best Regards, Sassha Motz General Manager

October 30, 2024

Dealership Rating
Employee Rating

Super friendly and processional great staff, take both vehicles in any time service is needed. More

by jamesjas01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia , Andree Khaziran, Victor Morales

Print
Oct 31, 2024

Germain Honda of Surprise responded

Your business and trust in our team are greatly appreciated. Thank you for choosing Germain Honda. Best Regards, Sassha Motz General Manager

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