Robert Sparks
Robert Sparks at Southern Kia Virginia Beach

Robert Sparks | Page 11

Service Advisor

Southern Kia Virginia Beach

2369 Virginia Beach Blvd
Virginia Beach, VA 23454

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4.3
155 Reviews
4.3

155 Reviews

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155 Reviews of Robert Sparks

November 23, 2024

Dealership Rating
Employee Rating

A good place to take your car to get service. They do a wonderful job. More

by diamondstarr1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 15, 2024

Dealership Rating
Employee Rating

Well I’ve always enjoyed going to Kia for my service because they are quick and punctual. More

by erikhamilton21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: RT Ives, Wes Kavula, Tracy Barkus , Robin

November 09, 2024

Dealership Rating
Employee Rating

The service team there is professional and does a good job taking care of my Kia. The waiting area is comfortable with complementary bottled water and coffee. More

by JMEYER45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 31, 2024

Dealership Rating
Employee Rating

Very helpful counter staff explanation of service was understood. Handled in a professional manner . Dealership is always pristine More

by MARGIE368
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 26, 2024

Dealership Rating
Employee Rating

Easy to set up an appointment. Friendly service writers and car was ready sooner than estimated. Very happy with the service. More

by PAULBOWSER5001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wes Kavula

Oct 30, 2024

Southern Kia Virginia Beach responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 19, 2024

Dealership Rating
Employee Rating

The staff are courteous, kind and prompt. The waiting area has comfortable seats and a relaxed feeling. More

by Unknown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Southern Kia Virginia Beach responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 07, 2024

Dealership Rating
Employee Rating

Everybody was so nice I was in and out in no time and TJ Who sold me the car back in March saw me and came in and sat with me for a little bit. That is service. Very happy with the car and all of you. Sabi More

by dirk.huffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 02, 2024

Dealership Rating
Employee Rating

Had my car multiple times for same issue. To say it was extremely disappointing is an understatement. Any additional warranty means nothing. More

by ALEXESEDOLLAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

September 30, 2024

Dealership Rating
Employee Rating

The service department is not what it used to be a couple years ago. Staff is polite & professional but actual service time waits and mechanics has changed not for the better. More

by JSAYWORD23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: RT Ives, Wes Kavula, Tracy Barkus , CJ

September 22, 2024

Dealership Rating
Employee Rating

I spent 4 hours waiting for a “express service” oil change. Why do you recommend oil changes every 5000 miles when the owners manual recommends 8000 miles? More

by watsonwr0802
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: RT Ives, Wes Kavula, Tracy Barkus , Don’t know any of these people

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