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Robert Sparks
Robert Sparks | Page 15
Service Advisor
Southern Kia Virginia Beach
2369 Virginia Beach Blvd
Virginia Beach, VA 23454
155 Reviews
155 Reviews
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155 Reviews of Robert Sparks
May 17, 2024
Outstanding Performance they are way better then greenbrier. Top notch performance and customer service. Will be back. Customer for life greenbrier. Top notch performance and customer service. Will be back. Customer for life More
by KEWINAVY
Verified CustomerOther Employees Tagged: Brett Lloyd, Tina Robert, Scott Easton, Erica Jones, Joe Miller, Dave Simpson, RT Ives, Wes Kavula, Tracy Barkus
May 12, 2024
Trying to talk to service was impossible. I called for 2 days straight trying to speak to someone, anyone, about the status of my car. No one would answer in service or return any of my voice I called for 2 days straight trying to speak to someone, anyone, about the status of my car. No one would answer in service or return any of my voicemails. I had to call sales at least 6 times where she would transfer me and again, never spoke to a person in service. She finally had to go to service herself and I received a call 3 hours later just to say they weren’t sure what was wrong with my vehicle and had to call me back. They called the next day just to say they couldn’t replicate the problem. I have had nothing but issues with my vehicle and now not sure if I could ever receive communication from service, I will never buy a Kia again. More
by emcantu65
Other Employees Tagged: RT Ives, Wes Kavula, Tracy Barkus
May 11, 2024
The great and helpful staff made sure to get everything taken care of as quick and seamless as possibly. taken care of as quick and seamless as possibly. More
by garethmcclung
Other Employees Tagged: Brett Lloyd, Tina Robert, Scott Easton, Erica Jones, Joe Miller, Dave Simpson, RT Ives, Wes Kavula, Tracy Barkus
May 10, 2024
Service was fantastic in handling reservations and punctual on beginning work. During service process was updated and informed me on time when work is done. Overall kindness was amazing. Thanks. punctual on beginning work. During service process was updated and informed me on time when work is done. Overall kindness was amazing. Thanks. More
by GEORGELIEU
Other Employees Tagged: RT Ives, Wes Kavula, Tracy Barkus
May 06, 2024
No recomiendo ; no cumplen con lo que prometen no lo recomiendo no lo recomiendo no lo recomiendo recomiendo no lo recomiendo no lo recomiendo More
by jefftoons
Other Employees Tagged: Tina Robert, Erica Jones, Joe Miller, Dave Simpson, RT Ives, Wes Kavula, Tracy Barkus
May 01, 2024
They was very helpful & making sure everything is complete right with my car they took they time with check for my problems with my check engine lights fare as it being on they looking for to change complete right with my car they took they time with check for my problems with my check engine lights fare as it being on they looking for to change it with a new one I recommend anyone that has a Kia car go for the dealership help for the best service More
by Denae
Other Employees Tagged: Brett Lloyd, Tina Robert, Scott Easton, Erica Jones, Joe Miller, Dave Simpson, RT Ives, Wes Kavula, Tracy Barkus
April 27, 2024
Service was completed quickly and they were very nice in the service center. I highly recommend them. the service center. I highly recommend them. More
by brian.hildenbrand
Other Employees Tagged: Brett Lloyd, Tina Robert, Scott Easton, Erica Jones, Joe Miller, Dave Simpson, RT Ives, Wes Kavula, Tracy Barkus
April 23, 2024
Excellent customer service from southern kia front desk and all kia service.the lady who help us is very knowledgeable and all kia service.the lady who help us is very knowledgeable More
by paulgagni
Other Employees Tagged: Brett Lloyd, Tina Robert, Scott Easton, Erica Jones, Joe Miller, Dave Simpson, RT Ives, Wes Kavula, Tracy Barkus
April 19, 2024
The service was so slow and they never communicated with us at all. Our car has been in the shop for over 5 weeks and is still there. I will never buy a kia again from this location. us at all. Our car has been in the shop for over 5 weeks and is still there. I will never buy a kia again from this location. More
by JASONWINN7629
Other Employees Tagged: Brett Lloyd, Tina Robert, Scott Easton, Erica Jones, Joe Miller, Dave Simpson, RT Ives, Wes Kavula, Tracy Barkus
March 30, 2024
When picking up my vehicle, no one acknowledged me when I came in. While waiting for the cashier, the male service attendant was complaining about work very explicitly with colorful language. When calling came in. While waiting for the cashier, the male service attendant was complaining about work very explicitly with colorful language. When calling for an appointment I asked for oil change and state inspection. My husband noticed this week, the state inspection had not been done. Now I have to return. So no I will not recommend your dealership. The staff is unprofessional and not capable of following simple instructions. More
by htwine67
Other Employees Tagged: RT Ives, Wes Kavula, Tracy Barkus
