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Robert Sparks
Robert Sparks at Southern Kia Virginia Beach

Robert Sparks

Service Advisor

Southern Kia Virginia Beach

2369 Virginia Beach Blvd
Virginia Beach, VA 23454

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4.2
95 Reviews
4.2

95 Reviews

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95 Reviews of Robert Sparks

June 21, 2025

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Employee Rating

Ready for me when I arrived and service didn’t take long at all.. seemed efficient and I have no complaints More

by TYPSYG721
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Recommend Dealer
Yes
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June 18, 2025

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Customer service is always friendly! They are quick and efficient and I’ve always been happy with my service. More

by Delanynw12
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Lloyd, Tina Robert, Scott Easton, Erica Jones, Joe Miller, Dave Simpson, RT Ives, Wes Kavula, Tracy Barkus

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Jun 18, 2025

Southern Kia Virginia Beach responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 13, 2025

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Employee Rating

Just reconnecting to previous text, already completed this survey, i needed my password u]dated. More

by phylkoz
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: RT Ives, Wes Kavula

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June 13, 2025

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The dealership is easy to get to , it's clean and you feel welcome. Almost at home. More

by MISSKOKO1964
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: RT Ives, Wes Kavula, Tracy Barkus

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Jun 18, 2025

Southern Kia Virginia Beach responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 11, 2025

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Employee Rating

Terrible communication. No integrity. Said car was under warranty, but when it came down to needing fixing, lied and said it wasn’t covered under warranty. Facts changed. Ke More

by ALISHA4MAE
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 11, 2025

Southern Kia Virginia Beach responded

Thank you for bringing this to our attention, Alisha. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

June 09, 2025

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Employee Rating

Everything was taking care of well. The summary video was very nice. I will recommend this service to others. More

by VERN1957
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Workmanship
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Recommend Dealer
Yes
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Jun 11, 2025

Southern Kia Virginia Beach responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 06, 2025

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I was able to get a service appointment in a timely manner and I really enjoyed the video from the service technician afterwards. More

by kennybgregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: RT Ives, Wes Kavula, Tracy Barkus

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Jun 11, 2025

Southern Kia Virginia Beach responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 02, 2025

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Rob was amazing and very thorough with assisting me with my appointment and setting up new appointments. More

by tabrina2007
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Recommend Dealer
Yes
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May 23, 2025

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For an under staffed dealer they did a good job. There was a question about weather my 3500 had grease fittings or not so I showed/told them where they were. Then I just brought it home and greased More

by AUTOMOTOYZ
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Workmanship
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Recommend Dealer
Yes
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May 21, 2025

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Always get excellent customer service. Appreciate the shuttle service. Very nice gentleman took me home and then picked me up when van was ready. More

by MFDURANT
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: RT Ives

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