Robert Suarez | Page 42

Quick and smooth buying experience! This was my first time leasing a vehicle and I was surprised with how quick and easy it was. The employees were very kind and helpful. This was my first time leasing a vehicle and I was surprised with how quick and easy it was. The employees were very kind and helpful. More

by Dbaron Verified Customer Verified Customer

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Love Dodge Very pleased with my experiences at Dodge. Just traded in a 2012 Charger for a 2019 Charger, that's how much I love this car. So I have been dealing w Very pleased with my experiences at Dodge. Just traded in a 2012 Charger for a 2019 Charger, that's how much I love this car. So I have been dealing with this dealership for 7 years and always bring my car here for service as I want Dodge professionals working on my car. I was overwhelmed with buying a new car again and should have asked Eric more questions when it came to optional packages as I somehow agreed to way more than I thought!! He did patiently review everything with me when I called. More

by chargerlove Verified Customer Verified Customer

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Awesome I had a great experience at ferman cjdr of new port richey, the sales guy Brandon the sales manager and finance manager they all were great and worke I had a great experience at ferman cjdr of new port richey, the sales guy Brandon the sales manager and finance manager they all were great and worked with me to make my purchase easy and possible definitely will go back in the future. Keep the good work!!! More

by YANSENY2000 Verified Customer Verified Customer

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I had a pleasant experience Everyone at Ferman was knowledgeable and courteous. There inventory is expansive and we were able to find exactly what we were searching for Thank Everyone at Ferman was knowledgeable and courteous. There inventory is expansive and we were able to find exactly what we were searching for Thank you very much! More

by INVERTED1 Verified Customer Verified Customer

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Very good experience They were not pushy and we appreciated that part. It was a challenging transaction since we were from another state but got it done! Thanks. They were not pushy and we appreciated that part. It was a challenging transaction since we were from another state but got it done! Thanks. More

by YARBED1 Verified Customer Verified Customer

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Overall a 4 out of five for the explained reason. The sales experience want well. The van had a dead cell battery that wasn't known till the next morning. The service dept seemed overwhelmed and took The sales experience want well. The van had a dead cell battery that wasn't known till the next morning. The service dept seemed overwhelmed and took 2 hours to replace the battery. I guess I thought since i just bought it the day before they might have been able to get it in sooner... More

by GBETZ007 Verified Customer Verified Customer

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Best dealership to work with Brandon is my absolute favorite car salesman. He looks out for what’s best for me, he understands finances and did his very best to make sure that I g Brandon is my absolute favorite car salesman. He looks out for what’s best for me, he understands finances and did his very best to make sure that I got as much as I could want in the car I bought. The manager, I believe Robert, was such a sweetheart and went out of his way for me. HUGE shoutout to Scott & Brandon for staying with me to make sure I got the car I wanted and everything I needed to go with it, they stayed 3 and 1/2 hours after they closed to help me out. Really appreciate those guys. Will always recommend them and send anyone I know their way! More

by Sdakota97 Verified Customer Verified Customer

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Made it easy Made the process easy, was willing to work with me on price to meet my budget... found a few dents in the car I didn’t even see and made sure they wer Made the process easy, was willing to work with me on price to meet my budget... found a few dents in the car I didn’t even see and made sure they were fixed for me!!! More

by CHRISSCHOTT1 Verified Customer Verified Customer

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Making Car Buying Fun, less stressful Working with both Ray (Sales) and Scott (Finance) made a stressful experience much more enjoyable. I bought two cars and appreciated the knowledge, pa Working with both Ray (Sales) and Scott (Finance) made a stressful experience much more enjoyable. I bought two cars and appreciated the knowledge, patience and desire to listen. Although there may have been a couple hiccups, it’s how a person handles challenges that truly demonstrates their commitment to excellent customer service. I would recommend Ferman location to others. More

by BRIE Verified Customer Verified Customer

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Willing to make customer satisfied I was looking to trade in a GM product and was looking at another one which was a GMC. I stopped in Fernando and looked at the Ram and after talking t I was looking to trade in a GM product and was looking at another one which was a GMC. I stopped in Fernando and looked at the Ram and after talking to salesman and manager and in a rush came back next day. I dealt with another salesman which was helpful with my questions. I bought the Ram and my original salesman Peter helped me through the process of the trade in and getting what I wanted on my new Ram. Thank you for being understanding and helpful. More

by WALLACEC Verified Customer Verified Customer

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