Robert Tew | Page 3

Very good service in general. The scheduling was fast and the drop as well. They kept me informed in real time about my car and explain every detail. The scheduling was fast and the drop as well. They kept me informed in real time about my car and explain every detail. More

by mtlaxcalteco Verified Customer Verified Customer

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Robert is always friendly and personable. It’s nice to come in and see the same staff. They’re all so kind and it feels like coming on and talking old friends. Small town feel. I don’t remem It’s nice to come in and see the same staff. They’re all so kind and it feels like coming on and talking old friends. Small town feel. I don’t remember the gals names but they are so patient and non judgy about my ridiculously (kid friendly) dirty CX-50. Good people. More

by twsmith79 Verified Customer Verified Customer

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Quality service friendly staff. No pressure for extra service work. I appreciate the hospitality and clean environment No pressure for extra service work. I appreciate the hospitality and clean environment More

by jrwildcat Verified Customer Verified Customer

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Very kind and generous in the dealing with my new car I bought from them. They were able to fix 2 of my 4 issues I felt was a warranty issue. They didn't stick me with a huge bill. They worked out a fair d bought from them. They were able to fix 2 of my 4 issues I felt was a warranty issue. They didn't stick me with a huge bill. They worked out a fair deal. Very kind people. More

by crystalbakers.house Verified Customer Verified Customer

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Service experience is excellent. Waiting area is clean and beverages are available. Robert Tew was pleasant to work with. Service work was done timely. Feedback on needed service Waiting area is clean and beverages are available. Robert Tew was pleasant to work with. Service work was done timely. Feedback on needed services was helpful. More

by w.prado Verified Customer Verified Customer

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Intail salesman was ok. Manager was not listening to what I wanted. So I left. Manager was not listening to what I wanted. So I left. More

by ptlbryan75 Verified Customer Verified Customer

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Imari and robert t. We're great to work with. Fast and friendly service and handling the new car purchace...highly recommended. I have referred several people in the las We're great to work with. Fast and friendly service and handling the new car purchace...highly recommended. I have referred several people in the last couple of weeks. Thanks More

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Services were done as scheduled and on-time. Staff members were professional and cordial keeping customer informed. Staff members were professional and cordial keeping customer informed. More

by mkhorsandian Verified Customer Verified Customer

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I scheduled a service appointment to find out I was in a queue that lasted 3 days before anyone looked at my vehicle. I had a TPMS error that took another 2 days to diagnose and $400 just to identify the pr queue that lasted 3 days before anyone looked at my vehicle. I had a TPMS error that took another 2 days to diagnose and $400 just to identify the problem, which I had already pointed out. Then it was another 3 days to get the part and then another day to install. All totaled I was without my truck 12 days and it cost me $1,800. The problem was fixed (hence 2 stars), but not without back and forth conversations with service on status. This is the second time I have had a less than good experience with Royal Moore Service. In the future if I need service I will look for another certified GMC service shop. More

by nw.cofell Verified Customer Verified Customer

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great employees at service area-very friendly and respectful and informatve-will return for service respectful and informatve-will return for service More

by bsd246 Verified Customer Verified Customer

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