Robert Tew | Page 2

Always upbeat, friendly, and informative. I like the video updates when services are being done on my CX-50 too. I like the video updates when services are being done on my CX-50 too. More

by mikesilveira6 Verified Customer Verified Customer

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I had my car for less than two weeks when I had to bring it back with a few concerns. I was honestly a little worried about how everything would be handled, but the service team took care of all of my conce it back with a few concerns. I was honestly a little worried about how everything would be handled, but the service team took care of all of my concerns. Some of the things may have seemed small to them, but they mattered to me, and they took the time to listen and make sure I felt comfortable. I really appreciated being treated with respect and feeling like they genuinely cared about making things right. Having to bring a car back less than two weeks after buying it could have been a stressful experience, but Royal Moore made me feel taken care of and reassured me that I made the right choice. Thank you to everyone who helped me. I truly appreciate it and will definitely be coming back to Royal Moore for my future needs. More

by Gcast Verified Customer Verified Customer

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Great customer service. Took care of our issue. Nice to work with and even provided a loaner Took care of our issue. Nice to work with and even provided a loaner More

by dlepschat Verified Customer Verified Customer

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Robert was excellent in helping us through the issues, being courteous and responding on time and He is a true professional. being courteous and responding on time and He is a true professional. More

by cs Verified Customer Verified Customer

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Excellent customer service. I went in for the 10,000 mile check-up & oil change. The car was in great working order. I did, however, get a new cabin filter at this time at 8,900 I went in for the 10,000 mile check-up & oil change. The car was in great working order. I did, however, get a new cabin filter at this time at 8,900 miles because I was advised to consider it to avoid the smell of “must” in the morning and to avoid breathing in dirt and debris when the AC was turned on. I was a bit surprised but spent the extra $95. to avoid developing any health issues. More

by Chris Verified Customer Verified Customer

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I think that the rating marks should cover this. Thank you for the loaner car. Thank you for the loaner car. More

by garypatti61 Verified Customer Verified Customer

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Great working with Robert! He’s very knowledgeable and looks out for the customers’ best interests. He’s very knowledgeable and looks out for the customers’ best interests. More

by sochetra_sly Verified Customer Verified Customer

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Robert is very professional and friendly. He always provides all of the information needed and really cares about you and the performance of your vehicle. He always provides all of the information needed and really cares about you and the performance of your vehicle. More

by packard719 Verified Customer Verified Customer

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I was concerned that it was recommended to run a detergent through my engine. I feel like this is a Jiffy Lube type of thing. I don't know that Mazda would recommend a detergent through the engine detergent through my engine. I feel like this is a Jiffy Lube type of thing. I don't know that Mazda would recommend a detergent through the engine at all let alone at 15k miles. More

by Captindan Verified Customer Verified Customer

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Its ok Comfortable seating while you wait. The vending machine is cool but its way pricey to buy anything The vending machine is cool but its way pricey to buy anything More

by LOVINGLIFESOBER Verified Customer Verified Customer

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