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Robert Webb

Overview Reviews (85) Inventory (116)

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Robert Webb

Robert Webb | Page 7

Fixed Operations Coordinator

Colonial Chevrolet

171 Great Road
Acton, MA 01720

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4.9

85 Reviews

Overview Reviews (85) Inventory (116)

Dealership Experience

7 yrs, 6 mos

Industry Experience

11 yrs, 3 mos

Languages Spoken

English

4.9

85 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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85 Reviews of Robert Webb

April 27, 2024

Dealership Rating

Employee Rating

Bought a used car from them. After a month had a problem with a cylinder. They were able to sneak me in the day I called to diagnose and luckily had parts in stock. Fixed it same After a month had a problem with a cylinder. They were able to sneak me in the day I called to diagnose and luckily had parts in stock. Fixed it same day under warranty. The quick response and fix helped avoid family logistical problems. Very appreciative More

by PATF2027

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 28, 2024 -

Colonial Chevrolet responded

Thank you for choosing Colonial Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, Pat, and we hope to see you again! John Woodland General Manager jwoodland@colonialchevrolet.com

April 13, 2024

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Employee Rating

I feel this is the only Service Department I can trust with my three Chevrolets, with my three Chevrolets, More

by TR33FROGS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert, Michael Stewart, Hank Maxner, Monica Carpenter

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Apr 13, 2024 -

Colonial Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

April 10, 2024

Dealership Rating

Employee Rating

Great customer service from the Service Department. Always kept me informed. Pleasure working with them Always kept me informed. Pleasure working with them More

by KDOLAK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bob Fahey

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Apr 10, 2024 -

Colonial Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

April 04, 2024

Dealership Rating

Employee Rating

Great experiences. Needed inspection for Corvette. Bobby was extremely helpful on the phone, and provided me with convenient time to come to the dealership on a weeke Needed inspection for Corvette. Bobby was extremely helpful on the phone, and provided me with convenient time to come to the dealership on a weekend! Service was quick, easy and pleasant. Thank you! More

by JW

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bob Lyra

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Apr 05, 2024 -

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bobby and the team met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

March 25, 2024

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Employee Rating

I always go to colonial Chevrolet Acton and have always had great results with their service and repairs. had great results with their service and repairs. More

by WATERSHED2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 25, 2024 -

Colonial Chevrolet responded

It's great to hear that Robert was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

March 21, 2024

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Employee Rating

Robert is the man and the reason I keep coming back. Thank you Chevy, I love you Thank you Chevy, I love you More

by MITCHELL-STEWART

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joe Pellegrini, Michael Stewart

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Mar 21, 2024 -

Colonial Chevrolet responded

March 19, 2024

Dealership Rating

Employee Rating

The BodyShop did a fantastic job ! Both Trevor and Monica were great! Great follow up during the repairs , car was clean They worked with my insurance company With no surprise's Both Trevor and Monica were great! Great follow up during the repairs , car was clean They worked with my insurance company With no surprise's I am sure Colonial Chevrolet recognizes them as Best in Class. More

by SCARLS250

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert, Monica Carpenter, Bob Fahey , Bob Lyra, Tom O'Toole

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Mar 20, 2024 -

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Trevor, Monica, and our team met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

February 27, 2024

Dealership Rating

Employee Rating

Bobbie is very detailed and keeps you informed how the repairs are progressing When the car was finished he sent me a copy of the invoice and vehicle was brought up front for easy access repairs are progressing When the car was finished he sent me a copy of the invoice and vehicle was brought up front for easy access More

by SCARLS250

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert, Michael Stewart, Hank Maxner, Monica Carpenter, Bob Fahey , Erik Arsenault, Kyle Crawford, Bob Lyra, Tom O'Toole

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Feb 27, 2024 -

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

February 19, 2024

Dealership Rating

Employee Rating

Amazing service as always! Colonial is great at keeping the customer in the know and addressing all my concerns. Colonial is great at keeping the customer in the know and addressing all my concerns. More

by Marynv21

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Woodland, Allen Boisvert, Monica Carpenter, Bob Fahey , Kyle Crawford, Bob Lyra, Tom O'Toole

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Feb 19, 2024 -

Colonial Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com

February 09, 2024

Dealership Rating

Employee Rating

Prompt service with a clear explanation of what they did and what needs to be done. and what needs to be done. More

by DANBARRY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Feb 10, 2024 -

Colonial Chevrolet responded

Thanks, Dan, for sharing your thoughts about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

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