Hank Maxner
Hank Maxner at Colonial Chevrolet

Hank Maxner

Parts Advisor

Colonial Chevrolet

171 Great Road
Acton, MA 01720

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5.0
39 Reviews

Hank has been with Colonial Chevrolet for 32 years.

Dealership Experience

44 yrs, 9 mos

5.0

39 Reviews

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39 Reviews of Hank Maxner

July 29, 2026

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Employee Rating

Mike was a wonderful service advisor, and I could not ask for a more professional Technician than Devin, his attention to detail and fixing everything to perfection. I have found my permanent Technician! More

by dbellis97
Service Price Transparency
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Recommend Dealer
Yes
Jul 29, 2026

Colonial Chevrolet responded

It’s fantastic to hear our service advisor and technician took such care with your Ram 3500 and delivered the precision you expect. We’re honored to earn your trust for future visits. Thank you for choosing us. John Woodland General Manager jwoodland@colonialchevrolet.com

July 14, 2026

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My experience was amazing. Left purchase was not the best experience so I am extremely happy to say could not be happier with the purchase as well More

by jennifergorell0
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Purchase Time
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Recommend Dealer
Yes
Jul 15, 2026

Colonial Chevrolet responded

Thank you for sharing that your recent Chevrolet purchase turned into such a positive experience after an initial visit that fell short of expectations. We’re delighted you’re extremely happy with your new vehicle. Enjoy the ride and thanks for choosing us. John Woodland General Manager jwoodland@colonialchevrolet.com

June 22, 2026

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Aways good service there, everyone is polite and helpful I've been a costumer for years More

by Darrellbaker53
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Recommend Dealer
Yes
Jun 23, 2026

Colonial Chevrolet responded

Darrell, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

December 26, 2025

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The work was completed promptly as I was due to leave town with the car in just a few days. Robyn was just great, very helpful as were Hank and Eric(?) in the parts department. My only reservation was t More

by PMCONCORD
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Erik Hrinishin , Robyn Burst

Jan 04, 2026

Colonial Chevrolet responded

Thank you for the kind words for Robyn and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

December 12, 2024

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Fast efficient service. Easy online service schedule. Love their shuttle service to your home in or job. Great communication about vehicle status More

by mtw3867
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert, Robert Webb, Bob Fahey , Tom O'Toole

Dec 13, 2024

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

September 20, 2024

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David went above and beyond to ensure my satisfaction with his kind and knowledgeable attitude. More

by MITCHELL-STEWART
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Recommend Dealer
Yes

Other Employees Tagged: Michael Stewart, Erik Hrinishin , Erik Arsenault, David Tang

Sep 21, 2024

Colonial Chevrolet responded

Michell, We are very happy to hear David provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

April 13, 2024

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I feel this is the only Service Department I can trust with my three Chevrolets, More

by TR33FROGS
Service Price Transparency
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Recommend Dealer
Yes
Apr 13, 2024

Colonial Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

February 27, 2024

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Bobbie is very detailed and keeps you informed how the repairs are progressing When the car was finished he sent me a copy of the invoice and vehicle was brought up front for easy access More

by SCARLS250
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert, Michael Stewart, Monica Carpenter, Robert Webb, Bob Fahey , Erik Arsenault, Kyle Crawford, Bob Lyra, Tom O'Toole

Feb 27, 2024

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

January 08, 2024

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I find this Dealership is far superior to any Dealership around, the staff is friendly, courteous and always concerned. More

by TR33FROGS
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 09, 2024

Colonial Chevrolet responded

Thanks for sharing your thoughts about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

July 29, 2023

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Employee Rating

A portion of the splash shield broke off and the rest of the sheild was dragging on my 2017 Volt. They had me bring the car in in order to determine the part number(s) that were needed for replacement and More

by astrolou777
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Michael Stewart , Robert Reizner

Jul 31, 2023

Colonial Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

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