Robert Wilson
Robert Wilson at Ray Chevrolet

Robert Wilson | Page 5

Sales Consultant

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

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4.7
51 Reviews
4.7

51 Reviews

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51 Reviews of Robert Wilson

November 03, 2021

Dealership Rating
Employee Rating

Worst truck buying experience period. Purchased a high dollar used truck, there was an brake issue with the safety they forwarded me before delivery. I called TJ Burke in service with the question raised More

by robtalski
Customer Service
Friendliness
Price
Recommend Dealer
No
Nov 03, 2021

Ray Chevrolet responded

Rob, This is certainly not the type of feedback we enjoy hearing from our guests, and I apologize for the frustration and inconvenience caused by your visit. I would appreciate the opportunity to speak with you personally to discuss your experience further. Please contact me at ahernandez@raychevrolet.com, at your earliest convenience. Your satisfaction is important to us, and I hope that we can make things right. Best regards, Arnold Hernandez - Customer Relations Manager

Nov 03, 2021

robtalski responded

I gave several personnel at your dealership ample opportunities to be honest and forthright, the calls, emails & time out of my day just to clarify a simple question or get answers was ridiculous. Now you want me to reach out to you? Go about your day, I happily purchased a new truck at a much more reputable dealer.

November 01, 2021

Dealership Rating
Employee Rating

Robert Wilson was a pleasure to work with! Very knowledgeable and easy going. I highly recommend that you go see him if you're looking for a vehicle. More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 02, 2021

Ray Chevrolet responded

Joe, Thank you for leaving Robert this 5-star review and recommendation! We are pleased to hear that he was so helpful and informative throughout your visit. We wish you the safest of travels. Please do not hesitate to give us a call if there is ever anything more that he or the team may help you with!

July 04, 2021

Dealership Rating
Employee Rating

We bought a car from Rob Wilson yesterday. Was a great experience overall--he was really good to work with. Zero pressure, super patient with us, great service all day, and he's an all-around good guy. More

by James Lambert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 06, 2021

Ray Chevrolet responded

James, Congratulations on your new vehicle! We are so glad that Rob could be of assistance to you and make your overall experience so smooth and hassle-free! He will be honored to know how greatly you valued his efforts, and we wish you the safest of travels until we meet again!

May 22, 2021

Dealership Rating
Employee Rating

Robert was the best car sales man. He listened to everything I wanted and made sure I got it. I would highly recommend ray chevy. More

by Stephanie_688
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 04, 2021

Ray Chevrolet responded

Stephanie, on behalf of everyone here at Ray Chevrolet, thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forward to an opportunity to serve you again.

April 29, 2021

Dealership Rating
Employee Rating

Rob is friendly and has great customer service. He made sure we got the best vehicle for the best price that worked for our family. He knows his stuff, very knowledgeable. We will go back to Ray Chevrolet More

by johnkelly2012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2021

Ray Chevrolet responded

John Kelly, thank you for your time and feedback. We are pleased to hear that we were Rob was able to help you find the perfect vehicle to meet your family’s needs. We look forward to serving your automotive needs in the future.

February 10, 2021

Dealership Rating
Employee Rating

Quick, easy, and enjoyable process ! Came in looking for a specific GMC and Robert was able to make the purchase possible! Thank You for the kind service. More

by lili0308.lm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 11, 2021

Ray Chevrolet responded

Lili, congratulations on your new vehicle! Robert is a great asset to our team and will be happy to hear about your positive experience. Have fun cruising around in your new GMC!

January 26, 2021

Dealership Rating
Employee Rating

Purchased a truck there on 12/31. Good deal and great trade value! Salesman Robert Wilson was very helpful and answered all of your questons. More

by fredtrombley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 01, 2021

Ray Chevrolet responded

Fred, we are thrilled to hear of your satisfaction with Robert here at Ray Chevrolet. It is customers like you that make our job such a joy to do day in and day out. We look forward to serving you again in the future.

September 18, 2020

Dealership Rating
Employee Rating

Gabe was able to help finish our deal and get everything set up for us. He was patient and understanding. Was able to Guide us to what we needed! More

by pterry007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gabe crump

Sep 22, 2020

Ray Chevrolet responded

Thank you for your time and your kind review. We are pleased to hear that Gabe was able to help you find the perfect vehicle to meet your needs. We look forward to serving your automotive needs in the future.

August 27, 2020

Dealership Rating
Employee Rating

We drove over an hour to come to Ray Chevrolet because their website had many Chevrolet trucks available. We weren't sure which model we wanted because our adult son, who has a physical disability, needs More

by John M
Recommend Dealer
Yes
Sep 02, 2020

Ray Chevrolet responded

John, thank you for your time and your kind review. We are pleased to hear that Robert was able to help you find the perfect vehicle to meet your needs. We look forward to seeing you again when your new car is ready for its first service!

March 20, 2020

Dealership Rating
Employee Rating

Tony and Rob were fantastic! Together, they were able to upgrade us from a Trax to an Equinox for our growing family. They followed up to insure we loved our car and it was working out. Truly great servic More

by sweet24
Recommend Dealer
Yes

Other Employees Tagged: Tony Jensen

Apr 07, 2020

Ray Chevrolet responded

Thank you for leaving Tony and Rob this wonderful review! We are thrilled that they could be of exceptional assistance to you and ultimately get you into a vehicle that you love! Your satisfaction means so much to us, and we are so excited for you to enjoy your new ride!

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