Robert Wojtan | Page 56

My 2003 Ford Escape was 10 years old. I needed a new vehicle. I had a good experience in working with Craig and Ruben. They were friendly and knowledgable. They knew their business and gave me a good vehicle. I had a good experience in working with Craig and Ruben. They were friendly and knowledgable. They knew their business and gave me a good deal. They made buying a new vehicle a pleasureable experience. More

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Contacted the dealer on line and received a prompt reply. Set up an appointment and was taken care of immediately. Found us a car, secured financing and gave us a good deal. Upon picking up the car were agai Set up an appointment and was taken care of immediately. Found us a car, secured financing and gave us a good deal. Upon picking up the car were again taken care of promptly and given all our options in detail and helped us choose the best ones for us. We were then given a thorough explanation of the features on our new car. Very pleasant experience and would highly recommend Fair Oaks Ford. More

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Jeremy was great giving me the best deal for a brand new car. I cant believe I got a 2013 car! Then I met Bob Wojtan who gave me a great deal on a package for the car and I got an automatic starter for it! car. I cant believe I got a 2013 car! Then I met Bob Wojtan who gave me a great deal on a package for the car and I got an automatic starter for it! The guys there was so sweet and showed they were trying to give me the best deals for the car. Fell in love with this dealership. More

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Craig made selecting my vehicle over the internet a pain free expeience. Got me the car I wanted in short order. Serafin has handled the my test drive and delivery instructions. He has handled any issue I free expeience. Got me the car I wanted in short order. Serafin has handled the my test drive and delivery instructions. He has handled any issue I had. Robert explained the technical side of my vehicle and all questions. Over the last 20+ years this dealership has been the only place that I need to visit. Their service department is the best. Mike Savini More

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I have never had such a pressure-free, enjoyable car buying experience before this visit to Fair Oaks. My salesperson, Paul, was professional, helpful, and knowledgeable of the car I was interested in buying experience before this visit to Fair Oaks. My salesperson, Paul, was professional, helpful, and knowledgeable of the car I was interested in purchasing. The GM, John even introduced himself and was very personable as were Bob and Jeff. This dealership knows how to treat their customers and makes you feel like part of the dealership "family." Their primary goal is to make sure you are happy, and they will do everything in their power to make that happen. I LOVE my new Escape! Thank you Paul and John for helping to make my experience exceptional.  I won't go anywhere else when purchasing vehicles in the future. ~Tonya Baker More

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I was very anxious and nervous to buy a new car especially since you hear so many bad things about car dealerships being "pushy" and "overwhelming." But Craig and Robert really supported my decisio especially since you hear so many bad things about car dealerships being "pushy" and "overwhelming." But Craig and Robert really supported my decisions, gave me options to feel comfortable with and I walked out with the car of my dreams. With much appreciation, Crystal More

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Overall, it was a good car buying experience. I really don't enjoy buying cars and I especially don't like the negotiating/haggling process. I really enjoyed our salesperson's low-key approach through th don't enjoy buying cars and I especially don't like the negotiating/haggling process. I really enjoyed our salesperson's low-key approach through the whole process. Of course, at the conclusion of the process the delivery manager and finance manager are trying the "hard sell" of extended warranties and rustproofing, but they took no for an answer far more easily than when I have purchased other vehicles. More

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Fair Oaks Ford was one of several dealerships I contacted while shopping for an Escape. Craig had given me the best price initially - my only hesitation was a rather low offer for my old trade-in. However, while shopping for an Escape. Craig had given me the best price initially - my only hesitation was a rather low offer for my old trade-in. However, after some negotiation (and a better trade offer from another dealer) we came to what I thought was a fair price for both the trade-in and the Escape. I wanted an Escape in deep impact metallic blue which is apparently not that popular. Craig did a great job locating exactly what I wanted. The process of picking up the car was handled by Serafin and was smooth and professional. We got my phone hooked up with the Sync system and even made a test call. He went over all of the features and helped make me feel comfortable in my new car. They offered me additional warranties and body protection products, but did not put excessive pressure on me to buy. Overall, the experience was not painful at all (that's a rave from me - I hate shopping for cars) and I never felt pressured at any step of the process. They even filled the tank prior to delivery! I'd definitely buy from Fair Oaks again. More

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Steve Trudnos was great to work with, his attention to detail and customer service skills made it enjoyable to purchase a new car. Thanks Steve and Bob! detail and customer service skills made it enjoyable to purchase a new car. Thanks Steve and Bob! More

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Great overall experience and fantastic selection of different models with different options/colors! Very friendly and helpful staff and they were honest and open. This is my first Ford, but it won't different models with different options/colors! Very friendly and helpful staff and they were honest and open. This is my first Ford, but it won't be my last! More

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