Robert Wojtan | Page 55

THANKS to the FAIR OAKS salesmen CRAIG HOLSMAN ;ROD FOERTSCH & ROB WOTTAN you made buying a truck a whole new experience . Working with Craig on the internet we picked out color ,options & credit appro FOERTSCH & ROB WOTTAN you made buying a truck a whole new experience . Working with Craig on the internet we picked out color ,options & credit approval but most of all a great price and fair trade in price. Rod took his time with paper work and explained the options on truck .Rob took time on his day off to return my call . That's a great sales team. I WILL RECOMMEND FAIR OAKS to all my friends and family thank you LYNN More

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We were looking for a dealer in our vicinity in Chicagoland. Fair Oaks was not the closest but I had great service experience there with my company car. We looked there. Craig and Jeremy were aw Chicagoland. Fair Oaks was not the closest but I had great service experience there with my company car. We looked there. Craig and Jeremy were awesome. Craig sold us the car which he had to get with a trade with a dealer in Wisconsin. Talk about going the extra mile to make the customer happy! We received an excellent price based on an internet pricing service. But we did wind up picking a model with more optional equipment than we originally thought of. We still got a great deal and are very happy with the service related to the sale. Jeremy was outstanding in helping us understand the features of the new vehicle. More

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Let's start with the easy part - these guys are super. While I intended to purchase a vehicle this fall, my visit that day was more of an initial "recon" stop. I started talking with Paul and he super. While I intended to purchase a vehicle this fall, my visit that day was more of an initial "recon" stop. I started talking with Paul and he went about the process determining what my needs and wants were. Although I was expecting to settle on a new car equipped with what matched my needs, we ended up with an "executive" driven vehicle that more than met my expectations for less than what I expected to spend. We ended up closing that day. I couldn't be more thrilled with my Explorer and am very happy with Fair Oaks. To me, one of the best indicators of a dealer is a returning customer. I'll be back. More

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It has been a pleasure dealing with Fair Oaks Ford from the minute we walked into the showroom. Jeremy Bloom was friendly, responsive and extremely knowledgeable. The dealership is very pleasant and we c the minute we walked into the showroom. Jeremy Bloom was friendly, responsive and extremely knowledgeable. The dealership is very pleasant and we can hardly wait to have our first oil change. Everyone we encountered was helpful and professional. A real pleasure from beginning to end. I mentioned to several friends that I had ordered a new Ford Focus. They asked me where I bought it and I mentioned Fair Oaks. They both said they had bought cars there too and thought it was the best! More

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From start-to-finish, everything was amazing at Fair Oaks. Purchased 2014 Fusion Hybrid from Jeremy, who was more than patient with me and answered all of my questions. Robert W finished off the deal Oaks. Purchased 2014 Fusion Hybrid from Jeremy, who was more than patient with me and answered all of my questions. Robert W finished off the deal and did so very quickly, which I really appreciated. A week after I bought the car I went through a carwash at a gas station and left my wipers going accidentally. An entire wiper blade was torn off the driver's side. I took the car to Fair Oaks service and they actually took a replacement off of another Fusion on their lot INSTEAD of making take Ford's warranty replacement wiper, which is not as nice. So, service also went above and beyond for me. Highly, highly recommend Fair Oaks for both sales, and service after the sale. I couldn't be happier. More

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Clint was fantastic. He is laid back and doesn't cram a sale down your throat. I felt comfortable from the get-go and the staff was very friendly towards my family which included an impatient 3 year old. a sale down your throat. I felt comfortable from the get-go and the staff was very friendly towards my family which included an impatient 3 year old. The dealership itself has nice amenities and has a great selection of vehicles. More

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Need a new car to meet my wife's needs with her limited mobility. Met initially with Craig Holsman and later with Serafin Castelan. Craig was extremely helpful and patient in narrowing down the v limited mobility. Met initially with Craig Holsman and later with Serafin Castelan. Craig was extremely helpful and patient in narrowing down the vehicles that met our minimum specifications not the least of which was a vehicle that most closely emulated the ride in our 2004 Cadillac DeVille. With Serafin's assistance both were extremely helpful in arranging for extended test drives in the Ford Flex and the Linclon MKT to insure that we were getting the right car to replace the Cadillac. Despite the many nice features of the Ford Flex, the MKT was the hands-down winner. Craig went out of the way to quickly find the MKT with the color and options we wanted at a price that was reasonable with a more-than-fair trade-in for our Cadillac. Serafin did a great job on orienting me the the many features and options at the time of delivery. In short, the whole team at Fair Oaks was professional and made this car buying experience easy. If you're in the market you should give Craig a call. More

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Great quality car and great people. They made me feel very comfortable and Clint helped get me into the car I was looking for. The car after 1 week is fantastic. Unbelievable features rides like a char very comfortable and Clint helped get me into the car I was looking for. The car after 1 week is fantastic. Unbelievable features rides like a charm. Purchase the protection package to keep this beauty looking like new. 2013 Ford Edge Sport More

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My experience with this dealership was very positive, every employee that I dealt with was professional, knowledgeable and very customer service oriented. I was treated with courtesy and respect at all t every employee that I dealt with was professional, knowledgeable and very customer service oriented. I was treated with courtesy and respect at all times and the vehicle was delivered to me ahead of schedule. I would highly recommend this dealership to anyone who is considering the purchase of a new vehicle. More

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I first went to Fair Oaks Ford to test drive the Ford Fiesta Titanium Hatchback. I didn't think I'd fall in love with the car. Upon walking in the door I was greeted in a warm and welcome manner. I was n Fiesta Titanium Hatchback. I didn't think I'd fall in love with the car. Upon walking in the door I was greeted in a warm and welcome manner. I was not treated unfairly and my salesman Rod listened to me without judgment. I have had other salespeople at other dealerships (not Ford) make assumptions about me before they even spoke to me. Such as assuming that I leased my car, that I don't own my home (as a single woman I'm automatically a renter in this person's eyes), etc. I felt like I was treated with respect by Rod and Fair Oaks Ford. I didn't even think of visiting another Ford dealership after my initial visit to Fair Oaks Ford. More

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