Robert Zeidenberg | Page 17

Excellent service and very knowledgeable customer service is very friendly. When proving automotive service , they also wash and vacuum your car. A pleasure to do business at Scramton is very friendly. When proving automotive service , they also wash and vacuum your car. A pleasure to do business at Scramton More

by mccarthy Verified Customer Verified Customer

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My father had been using Scranton in Vernon for MANY yrs. He’s since moved but I am connected to that account so it took all of 17 seconds to find me in their computer system. My current car, a 2013 Buick V He’s since moved but I am connected to that account so it took all of 17 seconds to find me in their computer system. My current car, a 2013 Buick Verano was purchased here back in 2015. My father always insisted I go back there if anything ever happened or if I needed any work done, including repairs. I knew he was right but was always afraid it would cost much more than my local repair shop But that’s mainly because dealerships still haven’t lived down that “outrageously expensive” reputation for car repairs - not yet. I was however familiar with the top notch, quality treatment my father had always gotten here. He’s purchased MANY vehicles & has even had several family members buy from here over the years too. I got my current vehicle (2013 Buick Verano) from here about 7 yrs ago. It has almost 80,000 miles on it & it’s been the most reliable, solid car I’ve ever owned. I’ve had to pump it out a bit to make it look & feel less like an old man car but the dark tints pretty much took car of that. It’s only been recently that I’ve had any issues at all. My key broke. Now to be transparent, there’s always been a problem with the key itself staying down & locked & because of that, it compromised the strength of key itself. The daily stress out on it weakened it over the yrs from constantly having to be left open (sticking out). My brother repaired it at least 2 or 3 times so the key would stay down & locked in place but u can’t always fix a lemon (not the car, the key!). But I honestly had no fears of going back to Vernon Scranton to have a new one cut & programmed. I wasn’t familiar with where the service & repair center was but the sales department was more than happy to show me. So I made an appointment, it was 6 days away (a long time to try and drive with a broken key) but in the end, the new key, the cut, & having it programmed, came to about $300, which was more than I was expecting to pay (I was thinking along the lines of $200-ish) but I can’t really complain because I’ve literally had zero mechanical issues with my car in 7 yrs & it was 2yrs old with 14,000 miles on it when I got it. I’ve had the normal stuff done like breaks, rotors, oil changes, etc but that’s it. My father is still amazed at how good my cat has been to me. EVERYONE & I mean everyone at Scranton Motor in Vernon, CT is incredibly friendly & professional! 5 star rating all the way! Thank you, Allyson Costello More

by Allyson Verified Customer Verified Customer

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Wow, this place is AMAZING. I’m so impressed! I walked in the service station as a first time customer. There were three men waiting inside the car bay. As soon as I parked the I’m so impressed! I walked in the service station as a first time customer. There were three men waiting inside the car bay. As soon as I parked the car and got out, the men went right to work! Inside, a lovely lady (sorry, bad with names :) helped me figure out how to use my GM rewards for payment of my oil change. I was only in the waiting area for 15 minutes tops and my car was done! And these wonderful people even washed my car for me too! I will DEFINITELY come back again, thank you to everyone in the service department, you are all AWESOME!! More

by ELISEWOOD444 Verified Customer Verified Customer

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Making a service appointment was quick and easy. They were able to accommodate my date and time. They were able to accommodate my date and time. More

by N1WIE Verified Customer Verified Customer

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They were very friendly and helpful. They did exactly what I asked them to do. They even vacuumed my carpets which was a very nice surprise. The are also very reasonably priced. They did exactly what I asked them to do. They even vacuumed my carpets which was a very nice surprise. The are also very reasonably priced. More

by Buzzard Verified Customer Verified Customer

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The service department was Very professional and work was done when promised. Would highly recommend. done when promised. Would highly recommend. More

by Tricia Verified Customer Verified Customer

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Great service and really great people. I’ll alway take my car to your dealership. I’ll alway take my car to your dealership. More

by Pinetree Verified Customer Verified Customer

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Brought my corvette in for air conditioning not blowing cold. Issue was resolved and back to me on the same day. cold. Issue was resolved and back to me on the same day. More

by john410 Verified Customer Verified Customer

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Great service everyone was nice especially Bev and Ashely the Service manger was great also. the Service manger was great also. More

by SJJUNC Verified Customer Verified Customer

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Never do business there Treated me like they did not give a xxxx had to go to your other dealership In Montville they were a lot nicer people to do business with a xxxx had to go to your other dealership In Montville they were a lot nicer people to do business with More

by Kriendeau867 Verified Customer Verified Customer

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