Roberta Hedemark | Page 13

What a great experience!! The main reason that we had such a great experience is named Roberta Hedemark!! She went way above and beyond to make our time at the dealership plea The main reason that we had such a great experience is named Roberta Hedemark!! She went way above and beyond to make our time at the dealership pleasant and rewarding. She made sure the cars we drove were clean inside and out. She explained everything to our satisfaction and made sure we were comfortable. And we ended up with a price we were happy with and best of all we have a beautiful silver 2017 Sonata!! More

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Sales agent was why we bought here While the dealership was good and just fine to deal with, our sales person was fabulous. She was no pressure, allowed us to take our time in deciding, While the dealership was good and just fine to deal with, our sales person was fabulous. She was no pressure, allowed us to take our time in deciding, responsive when we had questions and generally easy to work with. We enjoyed our buying experience with our sales person. More

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Awesome Experience Car shopping can be a very stressful time but not when you work with the employees at Luther Burnsville Hyundai. Marco and Roberta were wonderful to w Car shopping can be a very stressful time but not when you work with the employees at Luther Burnsville Hyundai. Marco and Roberta were wonderful to work with and made the experience as easy as possible. They found the perfect car for me and I couldn't be happier. Thank you! More

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Roberta Rating Roberta was awesome!! No pressure from her end as she knew that I knew what I wanted. She handled everything that wS needed. I love her and will use h Roberta was awesome!! No pressure from her end as she knew that I knew what I wanted. She handled everything that wS needed. I love her and will use her again! This was my first time leasing. I don't like the fact that Finance sits you down after all the paperwork is finalized and puts the heavy pressure on you for extras. Because if this, I probably won't lease from you again. But...Roberta?? I loved her!! More

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Outstanding! Roberta and Marco helped me get out of a bad situation with a competiter and worked out a deal! Thanks again your the best, Ben Roberta and Marco helped me get out of a bad situation with a competiter and worked out a deal! Thanks again your the best, Ben More

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First Class The staff was friendly, knowledgeable, professional - no hard sell. They had the vehicle we were looking for and made it worth the drive from NE Iowa The staff was friendly, knowledgeable, professional - no hard sell. They had the vehicle we were looking for and made it worth the drive from NE Iowa. More

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Excellent Customer Service Our sale's person Roberta was willing to go above and beyond to calm my nerves and keep me focused on the right purchase for our family. She listened Our sale's person Roberta was willing to go above and beyond to calm my nerves and keep me focused on the right purchase for our family. She listened and made sure I knew the features the vehicles had and which ones were meeting my greater concerns of cargo space and blind spot detection. I like theat she had been with Luther for a while and gave me believable answers for why she stays with them. Rick the sales manager really supported us as he knew I was a nervous Nellie regarding many aspects of the process. My husband and I have conflicting schedules and Roberta made herself availabe to help us both separately and together. More

by dcrsdawson Verified Customer Verified Customer

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Best car shopping experience, ever. We've been looking at a lot of cars over the past year knowing we were having a child and needed something child-friendly. While looking at a variety We've been looking at a lot of cars over the past year knowing we were having a child and needed something child-friendly. While looking at a variety of new and used cars at several dealerships we had a couple horrible experiences and few just okay experiences that you come to expect while shopping for a car. Honestly, working with Roberta and the team at Luther Burnsville Hyundai was completely different. They were so helpful and made the entire experience a positive one. I wish all car shopping could be that easy and all sales teams were so positive and willing to help. GREAT team and dealership! More

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Very curtious and helpful When I went in to get a car roberta was right there ready to help us find the car that would fit us best. She was very knowledgeable about the car and When I went in to get a car roberta was right there ready to help us find the car that would fit us best. She was very knowledgeable about the car and was able to answer any questions we had. We love our car and are very happy with the service, we received. More

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Fantastic dealership!! Roberta was wonderful and so helpful!! She answered all my questions and made sure I was comfortable with the purchase of my new vehicle. Our sales ma Roberta was wonderful and so helpful!! She answered all my questions and made sure I was comfortable with the purchase of my new vehicle. Our sales manager was also wonderful, forgot his name (Tony maybe?). Exceptional customer service! I will do business with Luther Burnsville Hyundai again! More

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