Roberto A. Dial
Roberto A. Dial at Casey Kia

Roberto A. Dial | Page 5

General Manager

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

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170 Reviews

Languages Spoken

Spanish Spanish

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170 Reviews

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170 Reviews of Roberto A. Dial

January 08, 2021

Dealership Rating
Employee Rating

Customer service was excellent at the Dealorship. All of the employees were very friendly , knowledgeable and helpful I will recommend this Dealorship in the future to friends and colleagues More

by Robincorbett16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Barnes , Jimmy Dianna, Orlando Vincent

Jan 16, 2021

Casey Kia responded

Thank you so much Robin for the five star review. We are extremely grateful for the opportunity to take care of all of your automotive needs. Also thank you for the wonderful endorsement of my staff. We strive to exceed the expectations of all of our customers with radical hospitality. I hope that you are enjoying your Telluride. Please let me know if you need anything in the future. Sincerely, Roberto A. Dial- General Manager

December 23, 2020

Dealership Rating
Employee Rating

Casey Kia sales department is absolutely outstanding! I recieved a call from Johnnie Jordan Jr about possibly doing a trade of my 2015 Kia and upgrading to something new. At the appointment I had many conc More

by TB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johnnie Jordan Jr., James Barnes , Sam Saleem

Dec 24, 2020

Casey Kia responded

Thank you so much TB for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Johnnie Jordan and the rest of my staff. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

December 23, 2020

Dealership Rating
Employee Rating

Amazing service that Charles provided from start to finish. He got me in what I wanted with the price I wanted. Everyone at this location was very friendly. I would highly recommend Casey to anyone More

by tammyann72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer, James Barnes

Dec 24, 2020

Casey Kia responded

Thank you so much Tammy for the five star review. We are extremely grateful for the opportunity to earn your business on the purchase of your brand new 2021 KIA K5. Also thank you for the wonderful endorsement of Charles Archer and the rest of my staff. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

December 11, 2020

Dealership Rating
Employee Rating

Jacob was more than helpful, he’s definitely more of a blessing! I couldn’t imagine an easier transaction! Jacob took his time listening to me, my concerns and made sure any questions I had were answered. More

by Jbenardo10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Barnes, Jacob Martinez F. , Robert Duncan

Dec 17, 2020

Casey Kia responded

Thank you so much Jenna for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Jacob Martinez. We strive to exceed the expectations of all of our customers with radical hospitality. Please let me know if you need anything! Sincerely, Roberto A. Dial- General Manager

November 26, 2020

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Employee Rating

It was a pleasure working with Aaron! Honestly he ain’t like any other salesman cause he’s honest and even told me about some small flaws in the car! Nothing major but the thought counts! Casey Kia is More

by portlandpicasso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron Arrington

Nov 28, 2020

Casey Kia responded

Thank you so much Naef for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your Fiat 500C convertible. Also thank you so much for the wonderful endorsement of Aaron Arrington and my staff. I enjoyed speaking with you and your Father. I will look you guys up when I am out in Portland. Thank you again for traveling to Newport News Virginia to do business with us. Please let me know if you ever need anything in the future. Sincerely, Roberto A. Dial- General Manager

October 25, 2020

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Employee Rating

Casey KIA is the best dealership by far! Sales and service department are very professional! Everyone is helpful and they always make sure you are well taken care of!!! Keep up the good work Casey KIA More

by Melissa Martinez-Chellis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Martinez F. , Jimmy Dianna

Oct 26, 2020

Casey Kia responded

Thank you so much Melissa for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of my sales and service staff. It is our goal to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

September 03, 2020

Dealership Rating
Employee Rating

Charles is a great salesman!! My purchase went smoothly! I love my Hyundai Elantra. All the staff was awesome. Thank you Charles and the Casey Kia Family!! More

by mcpittman79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer, James Barnes , Robert Duncan

Sep 07, 2020

Casey Kia responded

Thank you so much Maria for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your 2015 Hyundai Elantra. Also thank you for the positive endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

August 27, 2020

Dealership Rating
Employee Rating

Made it pretty comfortable to do business, and I would refer this dealership. I look forward to future business. All questions since purchase have been answered. More

by Cotremar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Martinez F. , Sam Saleem

Aug 29, 2020

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of my sales staff. We strive to exceed the expectations of all our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial-General Manager

July 28, 2020

Dealership Rating
Employee Rating

Excellent customer service! I really appreciate the time that is taken to ensure that every need and want is taken care of. Jacob is an awesome asset and if he was available I would higher him. More

by DP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Barnes, Jacob Martinez F.

Jul 31, 2020

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Jacob Martinez. It is our goal to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

July 14, 2020

Dealership Rating
Employee Rating

Nice place and all the staff is good. Jacob treat us very well and solve all our questions making the sale easier for my and my wife More

by Carlos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Barnes, Jacob Martinez F.

Jul 17, 2020

Casey Kia responded

Thank you so much Carlos for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your brand new 2020 KIA Sportage. Also thank you for the positive endorsement of Jacob Martinez. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

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