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Roberto Castrodad
Roberto Castrodad at Lexus Of Sarasota

Roberto Castrodad | Page 4

Service Advisor

Lexus Of Sarasota

4883 Clark Road
Sarasota, FL 34233

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4.7
39 Reviews

Industry Experience

19 yrs, 4 mos

4.7

39 Reviews

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39 Reviews of Roberto Castrodad

May 27, 2023

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Employee Rating

Great customer service! I would highly recommend this dealership to any of my friends and family. More

by CWELLS414
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Yes
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May 27, 2023

Lexus Of Sarasota responded

Great customer service is the Lexus of Sarasota way! Thank you for sharing your positive experience, we really appreciate you!

May 26, 2023

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Wonderful, courteous, professional! I’m looking forward to getting my next car at Wilde in the near future. More

by JCANESMOM
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Eldridge

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May 27, 2023

Lexus Of Sarasota responded

Thank you for choosing Lexus of Sarasota and providing us with this excellent review! We can't wait to work with you again in the future!

May 25, 2023

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Great service friendly service everything is working well and repaired . Nothing more to say thanks More

by AMBROSE3
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Recommend Dealer
Yes

Other Employees Tagged: Jason Peters, Lisa Rubendunst, Kipp Kunz, Debbie Millis, Phillip Short, Tanner Stempel, Joey Huynh , Tim Eldridge, Valentina Warren

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May 22, 2023

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Great service as usual. And communication about recommendations and costs were very prompt and complete. More

by CUSICKPAT
Recommend Dealer
Yes
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May 27, 2023

Lexus Of Sarasota responded

Thank you for the outstanding review!

May 22, 2023

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Had been waiting 4- years for recalled interior parts. One call to Kipp and I had them in a week. More

by tom.sifrit
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kipp Kunz, Debbie Millis, Phillip Short

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May 27, 2023

Lexus Of Sarasota responded

I am so happy to hear Kipp helped get your situation resolved! Thank you for choosing Lexus of Sarasota!

May 22, 2023

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I live in NW Bradenton and Phil was kind enough to have my car delivered. This is one of the many reasons I keep coming back. More

by tom.sifrit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kipp Kunz, Debbie Millis, Phillip Short

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May 27, 2023

Lexus Of Sarasota responded

Thank you for choosing Lexus of Sarasota time and time again. We appreciate our loyal customers!

May 21, 2023

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Roberto was respectful and prompt even though person who greeted me at the drie drop off told me I was an hour early…perhaps that person looked at the wrong name because I checked my confirmation email when More

by SSTASIAK
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Service Time
Service Communication
Recommend Dealer
Yes
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May 25, 2023

Lexus Of Sarasota responded

Thank you for providing us with this excellent feedback, we apologize for any confusion during your check in process. We appreciate your patience and hope to continue to better serve you in the future! Thank you again, we appreciate you!

May 20, 2023

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Effective quick service ……a a a a a a a a a a a a a w w w s More

by Corney.t
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Recommend Dealer
Yes
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May 19, 2023

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Service Tech Roberto went above and beyond! He personally took care of accessing a loaner car when my time was severely limited. More

by JOSEPHBABR
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Recommend Dealer
Yes
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May 25, 2023

Lexus Of Sarasota responded

Joseph, thank you for providing us with such positive feedback. I am so glad you had a seamless service visit with us, we look forward to working with you again! Thank you!

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