Roberto Castrodad
Roberto Castrodad at Lexus Of Sarasota

Roberto Castrodad | Page 4

Service Advisor

Lexus Of Sarasota

4883 Clark Road
Sarasota, FL 34233

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4.7
36 Reviews

Industry Experience

19 yrs, 2 mos

4.7

36 Reviews

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36 Reviews of Roberto Castrodad

May 22, 2023

Dealership Rating
Employee Rating

Great service as usual. And communication about recommendations and costs were very prompt and complete. More

by CUSICKPAT
Recommend Dealer
Yes
May 27, 2023

Lexus Of Sarasota responded

Thank you for the outstanding review!

May 22, 2023

Dealership Rating
Employee Rating

Had been waiting 4- years for recalled interior parts. One call to Kipp and I had them in a week. More

by tom.sifrit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kipp Kunz, Phillip Short , Debbie Millis

May 27, 2023

Lexus Of Sarasota responded

I am so happy to hear Kipp helped get your situation resolved! Thank you for choosing Lexus of Sarasota!

May 22, 2023

Dealership Rating
Employee Rating

I live in NW Bradenton and Phil was kind enough to have my car delivered. This is one of the many reasons I keep coming back. More

by tom.sifrit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kipp Kunz, Phillip Short , Debbie Millis

May 27, 2023

Lexus Of Sarasota responded

Thank you for choosing Lexus of Sarasota time and time again. We appreciate our loyal customers!

May 21, 2023

Dealership Rating
Employee Rating

Roberto was respectful and prompt even though person who greeted me at the drie drop off told me I was an hour early…perhaps that person looked at the wrong name because I checked my confirmation email when More

by SSTASIAK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
May 25, 2023

Lexus Of Sarasota responded

Thank you for providing us with this excellent feedback, we apologize for any confusion during your check in process. We appreciate your patience and hope to continue to better serve you in the future! Thank you again, we appreciate you!

May 20, 2023

Dealership Rating
Employee Rating

Effective quick service ……a a a a a a a a a a a a a w w w s More

by Corney.t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 19, 2023

Dealership Rating
Employee Rating

Service Tech Roberto went above and beyond! He personally took care of accessing a loaner car when my time was severely limited. More

by JOSEPHBABR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 25, 2023

Lexus Of Sarasota responded

Joseph, thank you for providing us with such positive feedback. I am so glad you had a seamless service visit with us, we look forward to working with you again! Thank you!

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