Roberto Castrodad
Roberto Castrodad at Lexus Of Sarasota

Roberto Castrodad

Service Advisor

Lexus Of Sarasota

4883 Clark Road
Sarasota, FL 34233

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4.7
39 Reviews

Industry Experience

19 yrs, 7 mos

4.7

39 Reviews

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39 Reviews of Roberto Castrodad

July 22, 2026

Dealership Rating
Employee Rating

I couldn't have more pleased with Lexus of Sarasota, from Jamie, finance and meeting the service department. I was in and out in record time More

by Mr. Smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 22, 2026

Lexus Of Sarasota responded

We appreciate your kind words and are thrilled you had a seamless experience with Jamie and our finance and service teams. It’s great to hear you love your new Lexus TX 350 and that we got you in and out so quickly. Feel free to reach out if there’s anything else we can help with.

July 15, 2026

Dealership Rating
Employee Rating

Excellent customer relationship and service. Easy negotiations and rapid finalization of purchase. Follow-up after purchase was superb. More

by rgazizkhan10
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jeff Gray, Matt Parnell

Jul 15, 2026

Lexus Of Sarasota responded

Thank you for highlighting how effortless negotiations felt and for noting our attentive follow-up. Completing your new Lexus purchase swiftly was a pleasure. Jeff, Roberto, and Matt appreciate your feedback and look forward to supporting you again.

July 09, 2026

Dealership Rating
Employee Rating

The experience was great, from working with Jamie and finance. I was in and out in record time, I would highly recommend your next purchase experience with Lexus of Sarasota. More

by Mr. Smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 09, 2026

Lexus Of Sarasota responded

We’re thrilled that your experience with Jamie and our finance team was so efficient. Thank you for choosing the new Lexus TX 350 and for recommending us for future Lexus purchases.

August 06, 2025

Dealership Rating

Great team at Lexus of Sarasota and Austin is awesome! ? Management team reached out a day or so after the purchase to check on my experience. More

by jimgaffney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Guzman, Dean Serafine, Myke Tovar , Ty Thompson

June 06, 2025

Dealership Rating
Employee Rating

What makes this dealership the best is Tom McOmber, my salesperson of over 15 years at Lexus of Sarasota. Even with the change of ownership, 3 years ago, they’ve got over the slight hiccups in the beginni More

by annettecb
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom McOmber, Toby Gray

May 28, 2025

Dealership Rating
Employee Rating

DEVYN IS PROFESSIONAL, KNOWLEDGEABLE AND COURTEOUS. LEXUS OF SARASOTA IS CUSTOMER SERVICE ORIENTED AND THE STAFF EXECUTES THIS PHILOSOPHY WITH EXCELLENCE. More

by tpmcnutt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 31, 2025

Lexus Of Sarasota responded

On behalf of us at Lexus of Sarasota, thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Devyn and the team. We appreciate your business and look forward to working with you again in the future - until then, let us know if there is anything we can do for you!

April 29, 2025

Dealership Rating
Employee Rating

Horrible experience! Service is by far The worst ever! Do not buy used from this dealership! More

by micheee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

April 22, 2025

Dealership Rating
Employee Rating

I was completely satisfied with the professionalism that Darryl Williams performed. Chuck and Kenny in the finance department were equally attentive. And provided premier customer service. More

by LENNYNTINA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 01, 2025

Dealership Rating
Employee Rating

I have been a customer of Lexus at this location in Sarasota for around 14 years. In fact, before I purchased this new 2025 Lexus ES 350 in Dec. I had a 2011 Lexus ES 350 that was still in excellent sh More

by SBRINKMAN1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daryl Williams, Kenny Clark , Jenny Bethell

December 25, 2024

Dealership Rating
Employee Rating

Friendly, efficient service. Keep me apprised of progress on my service. I always feel as if they appreciate my business More

by WMJMORROW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Rubendunst, Jeff Gray

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