Tanner Stempel

When I called, I was able to get an appointment for the next day. When I arrived, I was immediately greeted by very pleasant staff. Everything went as expected, and I was well educated by my service team. next day. When I arrived, I was immediately greeted by very pleasant staff. Everything went as expected, and I was well educated by my service team. The video from the mechanic was awesome very informative and I really feel it is and above and beyond benefit that you all provide. I have not been in since the remodel and it is absolutely stunning. What a comfortable place to wait for my vehicle to be serviced. The new coffee machine is outstanding and I enjoyed my first dirty chai tea, which was delicious. A very kind salesman helped me work the machine. Outstanding job and outstanding experience. More

by Lynchamye10 Verified Customer Verified Customer

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Awesome customer service! Amazing service and best dealership in Sarasota Great value and honest service advisor and technician! Amazing service and best dealership in Sarasota Great value and honest service advisor and technician! More

by CREICHE141964 Verified Customer Verified Customer

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Love this dealership; promises a great experience for me every time Accommodating & attentive to my needs every time Accommodating & attentive to my needs More

by GIJANESRQ Verified Customer Verified Customer

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Outstanding dealership. Professional, great staff and facility. Great customer support front to back. I like this dealership Professional, great staff and facility. Great customer support front to back. I like this dealership More

by kyjeffrey Verified Customer Verified Customer

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ad an excellent experience at the Lexus dealership and couldn’t be more impressed with the level of professionalism and customer service. From the moment I walked in, the staff was welcoming, attentive, a couldn’t be more impressed with the level of professionalism and customer service. From the moment I walked in, the staff was welcoming, attentive, and genuinely focused on making the experience smooth and enjoyable. More

by KATYR19 Verified Customer Verified Customer

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The service department, especially now that Jason Peters has been promoted, is solid and I believe reliable and trustworthy despite the constraints they have to cope with under Morgan ownership. In contras has been promoted, is solid and I believe reliable and trustworthy despite the constraints they have to cope with under Morgan ownership. In contrast, the sales department continues to be dreadful. It took the finance department to ultimately sort out the mess on a lease buy-out that took far too many hours and 4 visits. Of note, Lexus Financial Services, a division of Toyota Motor Corporation, is atrocious and added insult to injury on this matter. The tension between LFS and the dealers and indeed Lexus itself is evident. LFS now has two formal complaints registered with them, still without a proper follow-up from Cynthia Tenhouse, VP Marketing, as repeatedly requested. Lexus's ad campaign offers, "Experience Awesome". As a career global ad executive, this corporation knows that to fulfill such a promise it must be delivered across all touch points and when it is not, even when its product is terrific, its brand equity will suffer! More

by Tony Jarvis Verified Customer Verified Customer

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Sales and service were all 5-star Lexus quality. Very pleasant, knowledgeable and service-oriented. Very pleasant, knowledgeable and service-oriented. More

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I always receive great service and ho esty from Daryl and Tanner . That's why I go to Sarasota Lexus since 2020. Tanner . That's why I go to Sarasota Lexus since 2020. More

by Srtalpha Verified Customer Verified Customer

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It was a pleasure working with Austin and the entire Lexus team. They were professional, friendly and communicative. I would definitely recommend them to others. Lexus team. They were professional, friendly and communicative. I would definitely recommend them to others. More

by rappael Verified Customer Verified Customer

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Staff is very professional and helpful. Jason Peters is awesome! Aside from loving my Lexus, Jason is the main reason I keep coming back for service. Jason Peters is awesome! Aside from loving my Lexus, Jason is the main reason I keep coming back for service. More

by ROBYNSJEEP Verified Customer Verified Customer

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