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Roberto Hernandez

Overview Reviews (124) Inventory (179)

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Roberto Hernandez

Roberto Hernandez | Page 13

Service Advisor

Gordie Boucher Lincoln of West Allis

3161 S 108th St
West Allis, WI 53227

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4.6

124 Reviews

Overview Reviews (124) Inventory (179)

Dealership Experience

5 yrs

Languages Spoken

English

Spanish

4.6

124 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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124 Reviews of Roberto Hernandez

August 08, 2024

Dealership Rating

Employee Rating

This is the only dealership service center that I do not feel like I'm being taken for a ride every time I walk in the door. Everyone that helps me is knowledgeable and courteous, and they never try to upse feel like I'm being taken for a ride every time I walk in the door. Everyone that helps me is knowledgeable and courteous, and they never try to upsell me with stuff that I do not need More

by the1stbeef

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Mattison

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Aug 08, 2024 -

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Roy Reger Service Manager 414-327-6000

August 01, 2024

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Employee Rating

Great people and good customer service. Thanks for your help on my car! Thank you Thanks for your help on my car! Thank you More

by Trevorhuda

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dawn Kelly, AJ Kallas, Roy Reger , Brian Mattison

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Aug 02, 2024 -

Gordie Boucher Lincoln of West Allis responded

Thank you, Trevor! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Lincoln of West Allis. We look forward to having you as one of our valued customers for many more years to come! Roy Reger Service Manager 414-327-6000

July 06, 2024

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Employee Rating

Very professional and well organized Very informative and precise the in and out time was better than estimated and precise the in and out time was better than estimated More

by patoneintl

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 08, 2024 -

Gordie Boucher Lincoln of West Allis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Lincoln of West Allis. We look forward to having you as one of our valued customers for many more years to come! Roy Reger Service Manager 414-327-6000

June 01, 2024

Dealership Rating

Employee Rating

Pickup service was timely and smooth, service completed as promised and liked the video showing the service. Overall excellent experience as promised and liked the video showing the service. Overall excellent experience More

by cwsmke

Verified Customer

Service Price Transparency

Workmanship

Service Time

Recommend Dealer

Yes

Other Employees Tagged: Dawn Kelly , Brian Mattison, Andrew

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Jun 02, 2024 -

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon! Roy Reger Service Manager 414-327-6000

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