Roberto Llanes | Page 2

Made the experience of buying a vehicle easy and efficient as well as working around our schedule. They made sure that we got the car we wanted. efficient as well as working around our schedule. They made sure that we got the car we wanted. More

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I have been doing business with Mercedes Benz Cutler Bay for more than 10 years and they always exceed my expectations. Quality, service and attention. Thanks for everything, you are the best. Thank you my for more than 10 years and they always exceed my expectations. Quality, service and attention. Thanks for everything, you are the best. Thank you my sales person Adriana Araujo, my finance manager Oscar Llanes and finance person Roberto Yanet, appreciate all your help. More

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Eric was amazing. From the moment we met he was super kind. He went above and beyond and made my experience amazing. I’ve never been treated so good! He made sure we f From the moment we met he was super kind. He went above and beyond and made my experience amazing. I’ve never been treated so good! He made sure we felt at home. He washed my partners car out of common courtesy! I mentioned to my fiancé that I was hungry and Eric ran to the shopping mall near us to buy us food! Lol I felt so bad but he insisted. The finance manager Roberto was also amazing and we made sure to let Oscar (supervisor) know how great they were. I will continue to work with Eric in the future! Thanks for everything More

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Amazing service and beautiful dealership. As soon as we walked in we were greeted and taken care of right away As soon as we walked in we were greeted and taken care of right away More

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My sells advisor Yamil always has a smile and she always go over the top trying to help me choosing the right cat for me. She is very professional . I always have a great experience every time I go to the d go over the top trying to help me choosing the right cat for me. She is very professional . I always have a great experience every time I go to the dealer to buy my cars. She is an Excellent sells advisor. More

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I had a great experience with Cutler Bay Mercedes Benz. The process was very smooth and quick with the outmost professionalism from the beginning, with the receptionist and then a Great Sales Rep Jose Alfo The process was very smooth and quick with the outmost professionalism from the beginning, with the receptionist and then a Great Sales Rep Jose Alfonso (Highly Recommend Him) to the Management Leadership with Oscar Yanes and Robert Llanes in the finance department. I hate to say it, but you were my second option looking for my Mercedes, I had gone first to Coral Gables and was attended by sale rep Al Blake and their “Customers Service was Horrible". Nothing compare to the great experience and service of Cutler Bay Mercedes Benz. You have a new customer as long you keep the outstanding work. I will definitely will be recommending your dealership, Oscar Yanes, Jose Alfonso and Robert Llanes. Thank you for the magnificent experience. More

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We want to thank Mercedes Benz of Cutler Bay for their professionalism, kindness and respect in the purchase of our car. Our specials Thanks to: Carlos Gutiérrez, Roberto Llanes and Hector Fernández. They professionalism, kindness and respect in the purchase of our car. Our specials Thanks to: Carlos Gutiérrez, Roberto Llanes and Hector Fernández. They were excellent with us .Good customer Service i is what makes the difference!!!!!! More

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Working with Janyll Henriquez was an absolute pleasure! She is extremely patient, I never felt pressured to make a decision, and most importantly, a professional. Janyll really went above and beyond to sec She is extremely patient, I never felt pressured to make a decision, and most importantly, a professional. Janyll really went above and beyond to secure our desired car and ensure top quality. Sales manager Oscar Yanez was upfront and honest, and Roberto Llanes from Finance made everything go smoothly. Great experience! More

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Mi experiencia fue excepcional , todo el equipo que me atendió fueron muy profesional , en especial el vendedor Janyll H. fue muy paciente y clara para ayudarme a encontrar lo que se ajustaba a mis necesi atendió fueron muy profesional , en especial el vendedor Janyll H. fue muy paciente y clara para ayudarme a encontrar lo que se ajustaba a mis necesidades. More

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I cannot begin to express how wonderful my experience with Eric Kalias was. You must ask for him if you’re looking for your next vehicle. He is the best! His welcoming personality is amazing, but overall with Eric Kalias was. You must ask for him if you’re looking for your next vehicle. He is the best! His welcoming personality is amazing, but overall he makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service. But be prepared to spend money if you want German chocolate *lol* I would also love to mention Ira Jones he is the manager and he was there for us every step of the way! I couldn’t be more happy with the service provided. I’m glad I came back and decided to give the dealership a second chance as a few months ago I had a very unpleasant experience with another salesperson. But nonetheless this time around was wonderful experience. Buying/leasing a vehicle can be overly stressful and these two gentlemen were so professional and made the process seamless. I can’t forget to mention Roberto Llanes, finance. The paperwork was completed in a reasonable amount of time. I highly recommend this company and location. More

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