Roberto Llanes
Roberto Llanes at Mercedes-Benz of Cutler Bay

Roberto Llanes | Page 3

Financial Services Consultant

Mercedes-Benz of Cutler Bay

10701 SW 211 St
Cutler Bay, FL 33189

Contact Me
not yet
rated
86 Reviews

Dealership Experience

10 yrs, 7 mos

Industry Experience

22 yrs

Languages Spoken

English English

Spanish Spanish

not yet
rated

86 Reviews

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86 Reviews of Roberto Llanes

March 01, 2022

Dealership Rating
Employee Rating

My recent experience purchasing a car at the Mercedes-Benz of Cutler Bay was amazing. The Sales Representative Michael Valdes was very diligent, knowledgeable and professional throughout the pro More

by anneryg
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Oscar Yanes , Michael Valdes

Mar 01, 2022

Mercedes-Benz of Cutler Bay responded

It's fantastic to hear that Michael, Oscar, Roberto, and our team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

February 15, 2022

Dealership Rating
Employee Rating

Eric was a pleasure to deal with. Very knowledgeable and serviceable. He does everything possible to please the customer. Thank you. More

by JC
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Kalias, Oliver Ortiz

Feb 16, 2022

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Eric and all of us at Mercedes-Benz of Cutler Bay are glad to have you as a customer. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

January 20, 2022

Dealership Rating
Employee Rating

The team at Mercedes Benz of Cutler Bay is absolutely awesome. They were kind, attentive, and patient. Our sales rep Janyll made us feel like family and the manager Oscar made sure that we treated with r More

by Wanetta Whittaker
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Oscar Yanes, Jose Gonzalez Gomez, Rene Sanchez, Walter Guasp Camacho , Denie Harris, Janyll Henriquez, Adrian Lee Sang, Juanita Rodriguez, Hugo Sanchez

Jan 20, 2022

Mercedes-Benz of Cutler Bay responded

Wanetta, Thank you very much for a such of kind message. We are happy to hear that we were able to provided you with a superior customer service and that you had such a positive experience. Best, Daniel Baster Sales Director.

Jan 20, 2022

Wanetta Whittaker responded

Awesome People and great Service!

January 20, 2022

Dealership Rating
Employee Rating

An absolutely amazing TEAM to purchase a luxury vehicle from! They were kind, no pressure in making the purchase, and professional. The team made the whole enjoyable. Highly recommend and excellent service More

by Wanetta Whittaker
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Oscar Yanes, Jose Gonzalez Gomez, Rene Sanchez , Janyll Henriquez, Hugo Sanchez

Jan 20, 2022

Mercedes-Benz of Cutler Bay responded

Congratulations on your new purchase! Thank you for taking the time to leave us this fantastic five-star review. It has been a pleasure serving you, Wanetta. Quality customer service is always our number one priority, and we're happy to hear that both Oscar and Janyll met your expectations. Thank you again for choosing Mercedes-Benz of Cutler Bay; we look forward to having you as one of our valued customers for many more years to come! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

Jan 20, 2022

Wanetta Whittaker responded

Awesome People great service

January 10, 2022

Dealership Rating
Employee Rating

To say outstanding is an understatement! What an incredible experience while purchasing my first Mercedes Benz! It was such a honor meeting Eric Kalias, such caring and professional customer servic More

by Elainebarzagarn
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Baster, Luis Gutierrez, Eric Kalias

Jan 11, 2022

Mercedes-Benz of Cutler Bay responded

Elaine, It's fantastic to hear that Eric and Luis provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

December 24, 2021

Dealership Rating
Employee Rating

Extremely Professional but at the same time very caring of the clients needs. From the Sales Manager, Oliver Ortiz to our awesome sales person Eric Kalias made our buying a car the best experience in buyin More

by Terrie Delgado
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Kalias, Oliver Ortiz, The Dealer Director, can’t remember he’s name

Dec 24, 2021

Terrie Delgado responded

Keep up the outstanding job from the Dealer Director, from our Sales Manager Oliver Ortiz to the Best Salesperson Eric Kalias!

November 28, 2021

Dealership Rating
Employee Rating

Great costumer service. The staff is always willing to help the clients with their needs. More

by Raul1326
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Oscar Yanes , Janyll Henriquez

Nov 28, 2021

Mercedes-Benz of Cutler Bay responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great customer service. We thank you, Raul, for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

November 23, 2021

Dealership Rating
Employee Rating

Mercedes-benz of Cutler Bay was awesome. Janyll was sure to keep me updated on my new new 😜 Once my vehicle arrived, she reserved it just for me😊 More

by CiCi
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janyll Henriquez

Nov 24, 2021

Mercedes-Benz of Cutler Bay responded

Congratulations on your new vehicle! We are so glad that Janyll had the opportunity to work with you, and that she and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

November 22, 2021

Dealership Rating
Employee Rating

El mejor servicio lo dan aquí en Mercedes-Benz of Cutler Bay todos son muy profesionales y en especial Janyll que hizo todo por encontrar el carro con todas mis preferencias… Se los recomiendo al 100% More

by Dislelly Medina
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Oscar Yanes , Janyll Henriquez

Nov 22, 2021

Mercedes-Benz of Cutler Bay responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Congratulations on your new vehicle and thank you for choosing Mercedes-Benz of Cutler Bay. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

November 18, 2021

Dealership Rating
Employee Rating

I will never buy a Mercedes from any other dealer. Great service and Alex is a pleasure to deal with, very honest, attentive and reliable. More

by Dmartinez
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Gonzalez

Nov 18, 2021

Mercedes-Benz of Cutler Bay responded

Here at Mercedes-Benz of Cutler Bay, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

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