Roberto Llanes | Page 3

I had a great experience with Cutler Bay Mercedes Benz. The process was very smooth and quick with the outmost professionalism from the beginning, with the receptionist and then a Great Sales Rep Jose Alfo The process was very smooth and quick with the outmost professionalism from the beginning, with the receptionist and then a Great Sales Rep Jose Alfonso (Highly Recommend Him) to the Management Leadership with Oscar Yanes and Robert Llanes in the finance department. I hate to say it, but you were my second option looking for my Mercedes, I had gone first to Coral Gables and was attended by sale rep Al Blake and their “Customers Service was Horrible". Nothing compare to the great experience and service of Cutler Bay Mercedes Benz. You have a new customer as long you keep the outstanding work. I will definitely will be recommending your dealership, Oscar Yanes, Jose Alfonso and Robert Llanes. Thank you for the magnificent experience. More

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We want to thank Mercedes Benz of Cutler Bay for their professionalism, kindness and respect in the purchase of our car. Our specials Thanks to: Carlos Gutiérrez, Roberto Llanes and Hector Fernández. They professionalism, kindness and respect in the purchase of our car. Our specials Thanks to: Carlos Gutiérrez, Roberto Llanes and Hector Fernández. They were excellent with us .Good customer Service i is what makes the difference!!!!!! More

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Working with Janyll Henriquez was an absolute pleasure! She is extremely patient, I never felt pressured to make a decision, and most importantly, a professional. Janyll really went above and beyond to sec She is extremely patient, I never felt pressured to make a decision, and most importantly, a professional. Janyll really went above and beyond to secure our desired car and ensure top quality. Sales manager Oscar Yanez was upfront and honest, and Roberto Llanes from Finance made everything go smoothly. Great experience! More

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Mi experiencia fue excepcional , todo el equipo que me atendió fueron muy profesional , en especial el vendedor Janyll H. fue muy paciente y clara para ayudarme a encontrar lo que se ajustaba a mis necesi atendió fueron muy profesional , en especial el vendedor Janyll H. fue muy paciente y clara para ayudarme a encontrar lo que se ajustaba a mis necesidades. More

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I cannot begin to express how wonderful my experience with Eric Kalias was. You must ask for him if you’re looking for your next vehicle. He is the best! His welcoming personality is amazing, but overall with Eric Kalias was. You must ask for him if you’re looking for your next vehicle. He is the best! His welcoming personality is amazing, but overall he makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service. But be prepared to spend money if you want German chocolate *lol* I would also love to mention Ira Jones he is the manager and he was there for us every step of the way! I couldn’t be more happy with the service provided. I’m glad I came back and decided to give the dealership a second chance as a few months ago I had a very unpleasant experience with another salesperson. But nonetheless this time around was wonderful experience. Buying/leasing a vehicle can be overly stressful and these two gentlemen were so professional and made the process seamless. I can’t forget to mention Roberto Llanes, finance. The paperwork was completed in a reasonable amount of time. I highly recommend this company and location. More

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My recent experience purchasing a car at the Mercedes-Benz of Cutler Bay was amazing. The Sales Representative Michael Valdes was very diligent, knowledgeable and professional throughout the pro Mercedes-Benz of Cutler Bay was amazing. The Sales Representative Michael Valdes was very diligent, knowledgeable and professional throughout the process. He is an asset to your company. Thanks to the Financial Specialist Robert Llanes for working expeditiously to meet our goal. And last but not least, our heartfelt thank you to the Sales Manager Oscar Yanes. The 5 star level of service we received from his team ultimately is the reflection of his outstanding leadership. Keep up the good job!! More

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Eric was a pleasure to deal with. Very knowledgeable and serviceable. He does everything possible to please the customer. Thank you. Very knowledgeable and serviceable. He does everything possible to please the customer. Thank you. More

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The team at Mercedes Benz of Cutler Bay is absolutely awesome. They were kind, attentive, and patient. Our sales rep Janyll made us feel like family and the manager Oscar made sure that we treated with r awesome. They were kind, attentive, and patient. Our sales rep Janyll made us feel like family and the manager Oscar made sure that we treated with respect! We highly recommend visiting this center and experiencing truly luxurious driving! More

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An absolutely amazing TEAM to purchase a luxury vehicle from! They were kind, no pressure in making the purchase, and professional. The team made the whole enjoyable. Highly recommend and excellent service from! They were kind, no pressure in making the purchase, and professional. The team made the whole enjoyable. Highly recommend and excellent service! Our sales Rep Janyll and the manager Oscar were attentive to all our questions and concerns leaving us feeling like we’re were apart of the Mercedes family! More

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To say outstanding is an understatement! What an incredible experience while purchasing my first Mercedes Benz! It was such a honor meeting Eric Kalias, such caring and professional customer servic incredible experience while purchasing my first Mercedes Benz! It was such a honor meeting Eric Kalias, such caring and professional customer service. I had the pleasure of meeting general manager Luis Gutierrez and Daniel Baster who jumped in the fun and assisted in finding the perfect car in the right color I really wanted. What a team! Never going anywhere else. Thank you so very much for the wonderful experience and beautiful car. More

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