Roberto Llanes
Roberto Llanes at Mercedes-Benz of Cutler Bay

Roberto Llanes | Page 4

Financial Services Consultant

Mercedes-Benz of Cutler Bay

10701 SW 211 St
Cutler Bay, FL 33189

Contact Me
not yet
rated
86 Reviews

Dealership Experience

10 yrs, 7 mos

Industry Experience

22 yrs

Languages Spoken

English English

Spanish Spanish

not yet
rated

86 Reviews

Write a Review

86 Reviews of Roberto Llanes

November 16, 2021

Dealership Rating
Employee Rating

I had the best experience on this dealership buying my 2021 GLC 300. I absolutely love it and I am grateful I had the best salesperson in the world. Janyll offered an excellent customer service to me and More

by Nicolepaduar
Recommend Dealer
Yes

Other Employees Tagged: Janyll Henriquez

Nov 17, 2021

Mercedes-Benz of Cutler Bay responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

October 21, 2021

Dealership Rating
Employee Rating

TODAY WE MADE IT AGAIN!! Today one more time I had a pleasure with this great dealer team. Today i got my New GLC300W, they worked so hard!! My vendor Maribel Ramos and our Dealer Manager Daniel E Baste More

by eugeniodelgado
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Laplanche, Jose Gonzalez Gomez, Rene Sanchez , Daniel Baster, Maribel Ramos, Hugo Sanchez

Oct 21, 2021

Mercedes-Benz of Cutler Bay responded

Eugenio, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. Congratulations on your new GLC300W! We will share your comments with Maribel, Daniel and our team, and we look forward to working with you again. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

October 14, 2021

Dealership Rating
Employee Rating

The best service ever, we are part of this family for more of 4 years and we always came back, Oliver and Emiliano and the whole team always try they best to get you the best deals and work with you in More

by Ariel Martinez
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Oliver Ortiz, Emiliano Telecemian

Oct 14, 2021

Mercedes-Benz of Cutler Bay responded

Ariel, Thank you for sharing your experience with us! We're happy to hear it went well Oliver and Emiliano and hope you enjoy your new vehicle. We truly appreciate your feedback! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

October 07, 2021

Dealership Rating
Employee Rating

Excellent, Salesman,Finance Mgr ,Sales Mgr. Very Professional, Met all my requests Best of the Best 🏩 More

by IreneDLC
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Kalias, Oliver Ortiz

Oct 07, 2021

Mercedes-Benz of Cutler Bay responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Cutler Bay. Congratulations on your new vehicle! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

Oct 07, 2021

IreneDLC responded

Want to share my Honest experience I had yesterday with this gentleman Eric Kalias. Throughout, my past years living here in South Fl. I have never met such a Humble Salesman human being in the Dealership industry. He was very concern about what I was interested in purchasing and getting the best numbers to meet my budget plan. Eric, was not there just to sale me just the Mercedes Benz or make the $$$. Eric was very Professional, Very attentive, This deal was very Smooth to work it out and worked with him with no pressure on me. We test drove like 4 different Benz and was very happy to get to know him well and get him as my Salesman. I felt that being a woman walking in alone without the man figure into well known Prestige Dealership. I was expecting to be Stereo type and have the Rush rush attitude. Which, occurs allot in Miami-Dade dealing and wheeling. That was not the case they treated me with Respect and Accepted my Knowledge as a Woman in the finance dealing. Overall if I was to rate Eric it would be above and beyond the #10 scale. Thank you all that were involved in making this a wonderful and productive experience and great Sale you Granted me. IreneDLC

Oct 07, 2021

IreneDLC responded

welcome my pleasure.

August 10, 2021

Dealership Rating
Employee Rating

It is always a pleasure Visit the dealer. People are so kindly and profesional. Jose Alfonzo is an extraordinary seller More

by Isleydi Hernández
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Alfonso

Aug 10, 2021

Mercedes-Benz of Cutler Bay responded

Isleydi, Here at Mercedes-Benz of Cutler Bay, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Jose, and it was a pleasure having you at the dealership. We appreciate your review! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

Aug 17, 2021

Isleydi Hernández responded

My experience was amazing. Thanks for your help

June 29, 2021

Dealership Rating
Employee Rating

The people that work at this dealership are truly amazing. They go way beyond and make you feel great about your purchase. If you are looking for top notch service with a team of people that truly ta More

by CLASTRES0
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Baster, Luis Carralero

Jun 29, 2021

Mercedes-Benz of Cutler Bay responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

June 18, 2021

Dealership Rating
Employee Rating

An amazing experience we had shopping at Mercedes Benz Cutler Bay! Eric Kalias and Oliver Ortiz made it really a phenomenal experience. Couldn’t have asked for a better sales representative to assist us. More

by camilagodoy456
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Kalias

Jun 21, 2021

Mercedes-Benz of Cutler Bay responded

Camila, Thank you! Eric, Oliver and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay. Daniel Baster, Sales Manager 305-278-6113 Daniel.baster@mbcutlerbay.com

June 16, 2021

Dealership Rating
Employee Rating

Eric Kalias, your customer service is exceptional! You went above and beyond to provide the best car option for me and it showed! I can’t thank you enough. Oscar Yanes your hospitality made my trip to Mer More

by Mstrianna
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Oscar Yanes , Eric Kalias

Jun 17, 2021

Mercedes-Benz of Cutler Bay responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. It's great to hear that Eric and Oscar provided you with such excellent customer service. We look forward to seeing you again! Daniel Baster, Sales Manager 305-278-6113 Daniel.baster@mbcutlerbay.com

June 16, 2021

Dealership Rating
Employee Rating

Great Service,She call me after the sale, and also Great Service, She call me after the sale, and also before I leave the dealership she make sure that I understood all the controls and uses of the More

by rnunez
Recommend Dealer
Yes

Other Employees Tagged: Janyll Henriquez

Jun 17, 2021

Mercedes-Benz of Cutler Bay responded

Thank you so much for choosing Mercedes-Benz of Cutler Bay! Congrats on your new purchase, and let us know if we can be of any more assistance! Daniel Baster, Sales Manager 305-278-6113 Daniel.baster@mbcutlerbay.com

May 11, 2021

Dealership Rating
Employee Rating

Easily the most simple and straightforward transaction I’ve ever conducted in the lease of a new vehicle. Eric was on top of the entire process, kept us in the loop, communication of status of the transac More

by aex.perez
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Gutierrez, Eric Kalias

May 11, 2021

Mercedes-Benz of Cutler Bay responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Eric and the team met your expectations. Thank you again for choosing Mercedes-Benz of Cutler Bay, we look forward to having you as one of our valued customers for many more years to come! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

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