Roberto Llanes | Page 5
Financial Services Consultant
Mercedes-Benz of Cutler Bay
10701 SW 211 St
Cutler Bay, FL 33189
Dealership Experience
11 yrs
Industry Experience
22 yrs, 5 mos
Languages Spoken
English
Spanish
87 Reviews
Write a Review87 Reviews of Roberto Llanes
May 11, 2021
Easily the most simple and straightforward transaction I’ve ever conducted in the lease of a new vehicle. Eric was on top of the entire process, kept us in the loop, communication of status of the transac I’ve ever conducted in the lease of a new vehicle. Eric was on top of the entire process, kept us in the loop, communication of status of the transaction at every update. The entire team, easy to do business with, professional, friendly and fun. They make you feel comfortable and happy to be there, which if you can say that about a dealership they must be doing something right, and they are! More
Other Employees Tagged: Luis Gutierrez, Eric Kalias
April 14, 2021
Extremely helpful and kind. Amazing service. Customer oriented. Home feeling. 100% helpful and understanding. All in all a great dealership, would recommend to family and friends period oriented. Home feeling. 100% helpful and understanding. All in all a great dealership, would recommend to family and friends period More
Other Employees Tagged: Eric Kalias
April 10, 2021
eric kalias gave my husband and i the best customer service. he treated us like family and made us feel super welcomed and very satisfied. always with positive attitude and very funny! he definitely de service. he treated us like family and made us feel super welcomed and very satisfied. always with positive attitude and very funny! he definitely deserved a raise. great person!!! very pleased. More
Other Employees Tagged: Eric Kalias, Oliver Ortiz
April 02, 2021
Beautiful facility. Quick, warm, and attentive welcome at reception immediately upon entry. Joe Maya was knowledgeable about the car I was interested in, demonstrated all the features during test drive, and reception immediately upon entry. Joe Maya was knowledgeable about the car I was interested in, demonstrated all the features during test drive, and was straightforward and very professional in negotiating the terms. I am very satisfied with my car and with my experience with the dealership. More
Other Employees Tagged: Joe Maya , I am sorry I didn't get there names, but all of the ladies who greeted us at reception during our visits were friendly, professional, and helfpul.
March 18, 2021
Eric Kalias was an excellent salesperson. He made buying our first Mercedes-Benz an easy and enjoyable experience. We will highly recommend him and the dealership. When it is time to purchase another vehi our first Mercedes-Benz an easy and enjoyable experience. We will highly recommend him and the dealership. When it is time to purchase another vehicle, we will definitely look to work with him and the dealership again. Thank you all for everything! More
Other Employees Tagged: Eric Kalias, Hugo Sanchez, Mario (sales department)
January 31, 2021
Laura and the entire dealership staff and experience was exceptional. Being my first experience with Mercedez-Benz (and living 45 min from the dealer), Laura worked with be over the phone and was super ult exceptional. Being my first experience with Mercedez-Benz (and living 45 min from the dealer), Laura worked with be over the phone and was super ultra patient with my questions, expectations, and budget. I went in the following day and the cars were exactly as she had showed be the day before. She made me feel like I was the only person there. Being in customer service as well, this was surprising to see. I ended up driving away with an AMG exactly at the prices we had discussed and Laura nor the financial person (Robert I believe) were pushy on upsales. They made me feel in my comfort zone the entire time! Highly recommended and you have won me as a a client. More
Other Employees Tagged: Laura Delgado, Mario Hernandez, from service, also helped on the choice of AMG.
January 20, 2021
Great people and excellent service. The process was fast and easy. They even bring the car we wanted from a different dealer. I can’t wait to come back in 3 year for my upgrade. Thanks and easy. They even bring the car we wanted from a different dealer. I can’t wait to come back in 3 year for my upgrade. Thanks More
Other Employees Tagged: Albert Torres, Oscar Yanes
January 20, 2021
Really good service he and everyone else were super nice and helpful to me to get my first Mercedes Benz l definitely recommend to go and get your Mercedes with the best oscar and helpful to me to get my first Mercedes Benz l definitely recommend to go and get your Mercedes with the best oscar More
Other Employees Tagged: Albert Torres
December 14, 2020
Wow! Beyond my expectations. The dealership was impecable and I felt safe being in the building as to my health and well-being. Laura Delgado was exceptional, along with the man who helped us in the Financin and I felt safe being in the building as to my health and well-being. Laura Delgado was exceptional, along with the man who helped us in the Financing department. Also worth mentioning is the kindness that was shown by all the employees, even the CEO, Luis Gutierrez, whom we spoke to for a period of time. I would recommend this dealership to anyone wanting to buy, or lease a vehicle and wouldn’t hesitate to recommend Laura to anyone who may need assistance with anything. All in all, would recommend 100%. More
Other Employees Tagged: Laura Delgado, Luis Gutierrez
October 07, 2020
Excellent customer service and professionalism during the process. Accurate information about the financial options. Definitely could recommend this personnel to family and friends. Very satisfied process. Accurate information about the financial options. Definitely could recommend this personnel to family and friends. Very satisfied More
Other Employees Tagged: Frank Aguilera
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