Roberto Llanes | Page 5

Eric Kalias, your customer service is exceptional! You went above and beyond to provide the best car option for me and it showed! I can’t thank you enough. Oscar Yanes your hospitality made my trip to Mer went above and beyond to provide the best car option for me and it showed! I can’t thank you enough. Oscar Yanes your hospitality made my trip to Mercedes Benz cutler bay worth the drive. I passed one Mercedes dealership to come to yours! Thanks again, I will send friends and family because of my experience!!! More

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Great Service,She call me after the sale, and also Great Service, She call me after the sale, and also before I leave the dealership she make sure that I understood all the controls and uses of the Great Service, She call me after the sale, and also before I leave the dealership she make sure that I understood all the controls and uses of the vehicle. More

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Easily the most simple and straightforward transaction I’ve ever conducted in the lease of a new vehicle. Eric was on top of the entire process, kept us in the loop, communication of status of the transac I’ve ever conducted in the lease of a new vehicle. Eric was on top of the entire process, kept us in the loop, communication of status of the transaction at every update. The entire team, easy to do business with, professional, friendly and fun. They make you feel comfortable and happy to be there, which if you can say that about a dealership they must be doing something right, and they are! More

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Extremely helpful and kind. Amazing service. Customer oriented. Home feeling. 100% helpful and understanding. All in all a great dealership, would recommend to family and friends period oriented. Home feeling. 100% helpful and understanding. All in all a great dealership, would recommend to family and friends period More

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eric kalias gave my husband and i the best customer service. he treated us like family and made us feel super welcomed and very satisfied. always with positive attitude and very funny! he definitely de service. he treated us like family and made us feel super welcomed and very satisfied. always with positive attitude and very funny! he definitely deserved a raise. great person!!! very pleased. More

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Beautiful facility. Quick, warm, and attentive welcome at reception immediately upon entry. Joe Maya was knowledgeable about the car I was interested in, demonstrated all the features during test drive, and reception immediately upon entry. Joe Maya was knowledgeable about the car I was interested in, demonstrated all the features during test drive, and was straightforward and very professional in negotiating the terms. I am very satisfied with my car and with my experience with the dealership. More

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Eric Kalias was an excellent salesperson. He made buying our first Mercedes-Benz an easy and enjoyable experience. We will highly recommend him and the dealership. When it is time to purchase another vehi our first Mercedes-Benz an easy and enjoyable experience. We will highly recommend him and the dealership. When it is time to purchase another vehicle, we will definitely look to work with him and the dealership again. Thank you all for everything! More

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Laura and the entire dealership staff and experience was exceptional. Being my first experience with Mercedez-Benz (and living 45 min from the dealer), Laura worked with be over the phone and was super ult exceptional. Being my first experience with Mercedez-Benz (and living 45 min from the dealer), Laura worked with be over the phone and was super ultra patient with my questions, expectations, and budget. I went in the following day and the cars were exactly as she had showed be the day before. She made me feel like I was the only person there. Being in customer service as well, this was surprising to see. I ended up driving away with an AMG exactly at the prices we had discussed and Laura nor the financial person (Robert I believe) were pushy on upsales. They made me feel in my comfort zone the entire time! Highly recommended and you have won me as a a client. More

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Great people and excellent service. The process was fast and easy. They even bring the car we wanted from a different dealer. I can’t wait to come back in 3 year for my upgrade. Thanks and easy. They even bring the car we wanted from a different dealer. I can’t wait to come back in 3 year for my upgrade. Thanks More

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Really good service he and everyone else were super nice and helpful to me to get my first Mercedes Benz l definitely recommend to go and get your Mercedes with the best oscar and helpful to me to get my first Mercedes Benz l definitely recommend to go and get your Mercedes with the best oscar More

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